Tishia Kidwell
Jul 2026
Panola Nursing and Rehab gives their residents exceptional care and I would definitely recommend this nursing home for your loved one and great care!
1 / 5Quick Facts
- Total units
- 108
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 108
- Inspections
- View history (44 citations)
- Payment Options
- Medicaid pending options offered per reviewer
- Visitation Hours
- Family visitation allowed 7am to 9pm daily
- Therapy Services
- Inpatient and outpatient PT, OT, speech therapy
CMS Care Compare
What Families Think
Reviewers frequently praise the caring staff, therapy department, and food quality at this Carthage skilled nursing facility, though a couple of reviews raise serious concerns about communication and handling of confidential family information. Overall sentiment is positive but there are notable complaints worth weighing.
The Good
- Staff described as caring and attentive
- Phenomenal therapy department noted by families
- Food quality praised repeatedly
- Family-like, personal atmosphere
- Communicative Director of Nursing mentioned
The Bad
- One report of refusing medical info to authorized family
- One report of a 28-minute unanswered phone hold
- One serious complaint about improper disclosure of confidential records
AI-generated from reviews and community data.
Panola Nursing & Rehabilitation is a senior living community in Carthage, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.2 out of 5 across 28 reviews.
About Panola Nursing & Rehabilitation
Panola County Nursing & Rehabilitation is a long-term care and rehabilitation facility located in Carthage, Texas, offering professional nursing services 24/7 to residents and inpatient guests. The facility provides both long-term care and short-term rehabilitative services on a cost-effective basis with a variety of payment options available.
Clinical services include physical, occupational, and speech therapy available on an inpatient and outpatient basis. Upon admission, a nursing team member conducts a clinical evaluation, gathers medical information, and assesses residents to identify any conditions requiring immediate or ongoing attention. Clinical interventions are tailored to each resident's specific needs and designed to support safe and timely discharge.
The facility has been recently renovated and welcomes family visitation from 7am to 9pm daily. The community emphasizes developing personal relationships with residents and families, striving to address not only physical needs but also emotional and social well-being during residents' stays.
Types of Care at Panola Nursing & Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Panola Nursing & Rehabilitation
4.2overall · 28 ratings combined
4.2★ on Google (28)
Cynthia Harthcock
Jul 2026
Great place! Very welcoming friendly and helpful staff! Clean facility, caring aides, knowledgeable administration.
Mary
Jul 2026
Employees are caring, happy and love their residents. The residents are always happy when you visit.
Heather Crook
Jul 2026
Absolutely top notch staff. There is no better facility. Recently got a new DON and ADON and they have been there a combined 20 years so they know the facility front and back. Ashley, Crystal. Sarah, Crystal, Theresa and Raina in the unit are the best of the best with Dementia care. Misti the Administrator is easy to talk to and gets the job done. The food though is prob one of the best things. The entire kitchen puts soul into that food and actually have won awards. They will absolutely cook your loved one whatever they want 💙
Kenneth Donahoe
Jul 2026
Staff are very caring and enjoy working with the residents there. Always enjoy my experience.
Government Inspection History
3 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 13, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 13, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Jun 5, 2024Fire Safety StandardHealth ComplaintHealth Standard22 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 30, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 30, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity B of L: potential for minimal harm, patternWaiver has been granted
Apr 19, 2023Fire Safety StandardHealth Standard7 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2023
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity B of L: potential for minimal harm, patternWaiver has been granted
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Panola Nursing & Rehabilitation offer?
Panola Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Panola Nursing & Rehabilitation located?
Panola Nursing & Rehabilitation is located at 501 Cottage Rd in Carthage, Texas.
What do families say about Panola Nursing & Rehabilitation?
Reviewers frequently praise the caring staff, therapy department, and food quality at this Carthage skilled nursing facility, though a couple of reviews raise serious concerns about communication and handling of confidential family information. Overall sentiment is positive but there are notable complaints worth weighing.
How did Panola Nursing & Rehabilitation do on recent health and safety inspections?
Panola Nursing & Rehabilitation had 3 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Panola Nursing & Rehabilitation?
Submit the Request Information form on this page to connect with Panola Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Panola Nursing & Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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