1 / 5Home Health Compare
Panhandle Home Health provides in-home therapy and nursing care in Martinsburg, and most reviewers describe fast, attentive support after surgeries like knee and hip replacements. A few families note the caregivers are compassionate and get patients back to independence quickly, though one review points to a staffing shortfall and poor phone communication when insurance wouldn't cover care.
AI-generated from reviews and community data.
Panhandle Home Health is a home health agency serving Martinsburg, West Virginia offering Home Health. Amenities include Transportation Services, Emergency Call System and Wheelchair Accessible. Families rate it 4.4 out of 5 across 13 reviews.
Panhandle Home Health is a home health and hospice provider serving Martinsburg, West Virginia. They deliver post-surgical rehabilitation, skilled nursing, and therapeutic services to patients in their homes, working with clients recovering from procedures like joint replacement and those transitioning from hospital care.
Families consistently praise the clinical skill and compassion of the care team. Multiple reviewers noted rapid progress in mobility and independence, one described therapists as "so compassionate, kind and gentle," while another reported their father moved from maximum care dependency to independence within three weeks. Staff are described as friendly, punctual, and attentive to patient comfort from the first visit onward.
The service earned a 4.4 out of 5 rating across 13 Google reviews, with the vast majority expressing strong satisfaction. One dissenting review cited staffing limitations for certain care requests, offering a note that availability may vary depending on service needs.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose4.4overall · 13 ratings combined
4.4★ on Google (13)
Brian
Apr 2026
My medical Advocate a place to call to them looking for regular physical therapy for me on a cash basis because insurance will not pay for daily sessions. They called my wife back of all people and said they do not have the staff to accommodate me. When she asked them to call and let me know, very snooty person who called said " you can just give him a message". Thanks for less than nothing I guess
Kelly Sirbaugh
Oct 2024
My experience with panhandle home health care has been 10 stars plus! Recently had hip replacement surgery and these team of ladies has made the process seamless. My physical therapist were Mindy, Carolina, these ladies were so compassionate, kind and gentle. That means the world to a patient that is in pain. The nursing staff was friendly and very supportive with explaining how and when to take the right medications. So, choose “Panhandle Home health “
Anne M
Dec 2022
Every time my mom needs care, I specifically request Panhandle Home Health because they are highly competent, professional and they quickly get my mom back to where she was. On top of that, all of them are friendly, punctual and they love our three dogs. I highly recommend Panhandle Home Health.
Greg Peacemaker
Apr 2022
So I had knee replacement. Panhandle Home Health was set up for the evening of my surgery. Not long after I got home Michele from Panhandle came by and got me comfortable. First thing Monday morning she was at my house and we began therapy. She was with me for I believe 10 days. This morning I started PT at a physical therapy clinic and they were amazed at how far I had already come. I can't thank Michele and Panhandle enough for getting me this far. Thank You!!
Christopher Lawson
Jul 2020
I want to thank the ladies at Panhandle home health for taking great care of my dad. He is currently receiving services from them and he couldn’t be happier. The hospital discharged him and said he was 100% maximum total care but with the wonderful staff working with him, he has become very independent just in a matter of three weeks. They are excellent at what they do and I highly recommend them to everyone for their personal care and medical needs.
Panhandle Home Health is a Medicare-certified home health agency (certified since 1976). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
308 completed patient surveys, 38% response rate.
Hospital outcomes
How patients did
Service area
Panhandle Home Health reports serving 20 ZIP codes, including Martinsburg, Berkeley Springs, Bunker Hill, Charles Town, Falling Waters, Gerrardstown, Glengary, Great Cacapon, Harpers Ferry, Hedgesville and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 517035. National figures are the average across all certified agencies.
Panhandle Home Health offers Home Health.
Panhandle Home Health is located at 208 Old Mill Rd in Martinsburg, West Virginia.
Panhandle Home Health provides in-home therapy and nursing care in Martinsburg, and most reviewers describe fast, attentive support after surgeries like knee and hip replacements. A few families note the caregivers are compassionate and get patients back to independence quickly, though one review points to a staffing shortfall and poor phone communication when insurance wouldn't cover care.
Yes. Panhandle Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Panhandle Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Panhandle Home Health? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Martinsburg.
Martinsburg, West Virginia0.9 mi
4.2(30)
Assisted LivingMemory Care
Martinsburg, West Virginia1.2 mi
4(76)
Skilled Nursing / Long Term Care
Martinsburg, West Virginia1.6 mi
Assisted Living
Martinsburg, West Virginia1.6 mi
4(1)
Assisted Living
Martinsburg, West Virginia1.7 mi
4.3(84)
Independent Living
Martinsburg, West Virginia1.7 mi
Assisted Living