Russell Gammel
Jun 2026
Very polite and caring. I was impressed with how clean it was and didn’t have that “Hope/nursing home” smell. Great staff!
4.9(293 ratings)
Part of Cantex Continuing Care Network · 39 communities · 4.3★ average
1 / 5CMS Care Compare
Reviewers consistently describe Palma Real as a clean, homey skilled nursing facility with attentive, friendly staff and an active rehabilitation therapy program. Multiple reviewers single out specific nurses, therapists, and administrators for personalized, compassionate care, and the facility holds a very high Google rating from a large number of reviews.
AI-generated from reviews and community data.
Palma Real is a senior living community in Mathis, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 293 reviews.
Palma Real is a skilled nursing and long-term care community in Mathis, Texas, licensed for 90 residents. The facility provides wound care, therapy, and ongoing residential support with visiting access available daily.
Families consistently praise the staff's dedication and personal care. Many highlight specific employees by name, nurses, CNAs, housekeeping, and dietary personnel, for their gentleness, patience, and attention to residents. One family noted that staff have remained stable for years, which they value highly. Activities programming and food quality appear regularly in feedback, with one resident writing that the facility "have all kinds of activities and they have some delicious food." The receptionist's warm greeting and genuine concern for residents and families also stands out across reviews.
Some families report concerns about care quality and protective oversight, including one account of financial vulnerability and another of unmet dietary needs. Management interactions have also drawn criticism in isolated instances.
Palma Real holds a 4.9 out of 5 rating across 293 Google reviews, with the overwhelming majority expressing gratitude for compassionate care and a family-like atmosphere.
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Help Me Choose4.9overall · 293 ratings combined
4.9★ on Google (293)
Russell Gammel
Jun 2026
Very polite and caring. I was impressed with how clean it was and didn’t have that “Hope/nursing home” smell. Great staff!
Daniel Davila
May 2026
Staff is great and so welcoming! The patients are so happy; it was great getting to talk to them! Excellent Job, Melissa and Debbie and the staff that make this community a home!
Hector Pena
May 2026
Professional and kind staff
Kimberly Sulephen
May 2026
Peggy Soliz is the best LVN so kind and friendly. She knows her job and does it well. I had my father in law in the facility and was very happy with how he was taken care of. I always speak highly of Peggy and recommend the facility.
Lilly Sanford
May 2026
I want to recognize an incredibly kind and helpful nurse who works in the nursing home From the moment you meet her, she treats every resident with patience, compassion, and respect. She always takes the time to explain procedures clearly and makes everyone feel comfortable and cared for. Her professionalism and gentle attitude truly stand out.<br>She works hard every day to make sure residents receive the best care possible, and her positive attitude brings comfort not only to the patients but also to their families. It’s clear that she genuinely cares about the well-being of everyone she helps. The nursing home is very lucky to have such a dedicated and caring nurse on their team. Peggy sue barber Soliz LVN she was amazing!!!!
6 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023
Have an alternate power supply for its alarm system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Palma Real offers Skilled Nursing / Long Term Care.
Palma Real is located at 1220 Loop 459 in Mathis, Texas.
Reviewers consistently describe Palma Real as a clean, homey skilled nursing facility with attentive, friendly staff and an active rehabilitation therapy program. Multiple reviewers single out specific nurses, therapists, and administrators for personalized, compassionate care, and the facility holds a very high Google rating from a large number of reviews.
Palma Real had 6 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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