MyLivingChoice

Palma Real

1220 Loop 459

4.9(293 ratings)

Part of Cantex Continuing Care Network · 39 communities · 4.3★ average

Palma Real, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
90
Operator
Part of the Cantex Continuing Care Network
Rehab services
On-site physical therapy team aiding mobility recovery

What Families Think

Reviewers consistently describe Palma Real as a clean, homey skilled nursing facility with attentive, friendly staff and an active rehabilitation therapy program. Multiple reviewers single out specific nurses, therapists, and administrators for personalized, compassionate care, and the facility holds a very high Google rating from a large number of reviews.

The Good

  • Staff described as friendly and family-like
  • Facility kept clean and homey
  • Effective, compassionate rehabilitation therapy team
  • Active activities program with engaged staff
  • Individual staff members praised by name repeatedly

AI-generated from reviews and community data.

Palma Real is a senior living community in Mathis, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.9 out of 5 across 293 reviews.

About Palma Real

Palma Real is a skilled nursing and long-term care community in Mathis, Texas, licensed for 90 residents. The facility provides wound care, therapy, and ongoing residential support with visiting access available daily.

Families consistently praise the staff's dedication and personal care. Many highlight specific employees by name, nurses, CNAs, housekeeping, and dietary personnel, for their gentleness, patience, and attention to residents. One family noted that staff have remained stable for years, which they value highly. Activities programming and food quality appear regularly in feedback, with one resident writing that the facility "have all kinds of activities and they have some delicious food." The receptionist's warm greeting and genuine concern for residents and families also stands out across reviews.

Some families report concerns about care quality and protective oversight, including one account of financial vulnerability and another of unmet dietary needs. Management interactions have also drawn criticism in isolated instances.

Palma Real holds a 4.9 out of 5 rating across 293 Google reviews, with the overwhelming majority expressing gratitude for compassionate care and a family-like atmosphere.

Types of Care at Palma Real

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Palma Real

4.9overall · 293 ratings combined

4.9★ on Google (293)

Russell Gammel

Jun 2026

via Google

Very polite and caring. I was impressed with how clean it was and didn’t have that “Hope/nursing home” smell. Great staff!

Daniel Davila

May 2026

via Google

Staff is great and so welcoming! The patients are so happy; it was great getting to talk to them! Excellent Job, Melissa and Debbie and the staff that make this community a home!

Kimberly Sulephen

May 2026

via Google

Peggy Soliz is the best LVN so kind and friendly. She knows her job and does it well. I had my father in law in the facility and was very happy with how he was taken care of. I always speak highly of Peggy and recommend the facility.

Lilly Sanford

May 2026

via Google

I want to recognize an incredibly kind and helpful nurse who works in the nursing home From the moment you meet her, she treats every resident with patience, compassion, and respect. She always takes the time to explain procedures clearly and makes everyone feel comfortable and cared for. Her professionalism and gentle attitude truly stand out.<br>She works hard every day to make sure residents receive the best care possible, and her positive attitude brings comfort not only to the patients but also to their families. It’s clear that she genuinely cares about the well-being of everyone she helps. The nursing home is very lucky to have such a dedicated and caring nurse on their team. Peggy sue barber Soliz LVN she was amazing!!!!

Request information

Ask about availability, pricing, or a tour. Your details go only to Palma Real, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 21, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2025

Aug 20, 2025Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2025

Apr 17, 2025Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 17, 2025

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025

Feb 23, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024

Nov 13, 2023Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 4, 2023

Jan 6, 2023Fire Safety StandardHealth Standard5 citations
  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Have an alternate power supply for its alarm system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Palma Real offer?

Palma Real offers Skilled Nursing / Long Term Care.

Where is Palma Real located?

Palma Real is located at 1220 Loop 459 in Mathis, Texas.

What do families say about Palma Real?

Reviewers consistently describe Palma Real as a clean, homey skilled nursing facility with attentive, friendly staff and an active rehabilitation therapy program. Multiple reviewers single out specific nurses, therapists, and administrators for personalized, compassionate care, and the facility holds a very high Google rating from a large number of reviews.

How did Palma Real do on recent health and safety inspections?

Palma Real had 6 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Palma Real?

Submit the Request Information form on this page to connect with Palma Real and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Palma Real? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Mathis.