MyLivingChoice

Pacifica Hospital of the Valley

9449 San Fernando Road

2.4(312 ratings)· Sun Valley average: 2.6

Pacifica Hospital of the Valley, photo 11 / 6

Quick Facts

Total units
98
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
98

What Families Think

Pacifica Hospital Of The Valley Dp Snf is a skilled nursing and long-term care facility in Sun Valley, California, holding a notably low average rating of 2.3 out of 5 across 308 Google reviews. No detailed review text was provided, so specific praise or complaints from families could not be identified beyond this overall rating.

The Good

  • Provides skilled nursing and long-term care services

The Bad

  • Very low overall Google rating (2.3 out of 5) from 308 reviewers
  • Large volume of reviews suggests widespread dissatisfaction among families

AI-generated from reviews and community data.

Pacifica Hospital of the Valley is a senior living community in Sun Valley, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.4 out of 5 across 312 reviews.

About Pacifica Hospital of the Valley

Pacifica Hospital Of The Valley Dp Snf is a skilled nursing / long term care community in Sun Valley, California. The community is licensed for up to 98 residents.

Families rate Pacifica Hospital Of The Valley Dp Snf 2.3 out of 5 based on 308 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Pacifica Hospital of the Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Pacifica Hospital of the Valley

2.4overall · 312 ratings combined

2.4★ on Google (312)

Megan Gold

Aug 2026

via Google

An employee of this hospital, Dr. Robin Chorn, is posting pictures of patient's organs on his social media pages and leaving disgusting comments on women's social media posts. Do not visit this hospital.

Hazael Beltran

Aug 2026

via Google

Most employees are rude and don’t treat you well. Literally only one employee that showed any compassion. The place is a shit hole. Wouldn’t wish any loved one here. I visited my gf at the ward. It was out of control. And they drug them to go to sleep. Not cool. Shut this place down asap.

Gloria Valles

Jul 2026

via Google

Pacifica Hospital Of the Valley is our #1 community hospital here in the San Fernando Valley in Sun Valley,California.The doctors,nurses and all of the hospital staff...the security guards,maintenance,laundry and kitchen personnel here are all very wonderful and really care about their patients.It is nice to be treated with kindness and respect in your most unfortunate times of illness and need.They are dedicated and committed to their work and value their patients care and their families,too.You really feel cared for and like you're part of the family.They are people you can trust and know that you're in good hands,the best of hands...Thank goodness for,"Pacifica Hospital Of The Valley"!!They're working together for us to make our lives better...

Gustavo G

Jul 2026

via Google

The hospital is near Sheldon and San Fernando Rd. It has 2 self park parking lots: In the front of the building and in the rear - in front of the Emergency Room. The parking lot in the front, you could barely see the lines to park.<br><br>Visiting: Front entrance is only available Monday to Friday and during business hours only. If you visit on the weekends, you must enter from the emergency room, which also has a parking area.<br><br>In the front, there is a smoking area (boxed in).<br><br>5-Stars: to the staff including the CNAs, the cleaning crew, and social workers. I saw a lady hand moping the floors in the rooms which most hospitals use a machine to clean the floors.<br><br>CARE QUALITY:<br>Care Quality: by far WORSE than County hospitals and rehabilitation centers. Now, as for the 2-Stars, I have been visiting a friend for about 3 weeks now. Till this day, I still have not met a doctor/physician in person nor given the name of his doctor/physician. It took having to tell the RN nurses - 3 separate times to 3 different RN within 1 week time frame to give cough medication to my friend. UNACCEPTABLE - UNETHICAL MEDICAL PRACTICE!!!!! Grrr...<br><br>Emergency Room: Just by looking at other pictures, apparently portable A/C is the way this ER keeps it cool. They keep some of the lights off, use rooms as storage as well.<br><br>A lady sitting in a chair inside the ER, complaining that she has been sitting there for 5 hours, asking when the doctor is going to show up - someone from the staff just mentioning that the doctor was on the way. TOTALLY UNACCEPTABLE!<br><br>It seems that the RNs are the doctors at this hospital. They are the ones who seem to make the decisions by whether they should or should not notify the doctors, if there are any doctors.<br><br>Of all of the multiple times that I have visited this hospital within 3 weeks, I have never heard anyone one of the staff say DOCTOR of some kind. No doctor has ever made their rounds into the rooms like they do in other hospitals.<br><br>I'm surprised how this hospital continues on staying open, continue on serving the community.<br><br>PLEASE CALL and VOICE YOUR CONCERNS TO - OSHA.gov (Occupational Safety and Health Administration).

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Government Inspection History

7 inspection visits in the last three years, 62 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 12, 2026Fire Safety StandardHealth Standard22 citations
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2026

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2026

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2026

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 17, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 11, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 17, 2026

Jul 1, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2025

Feb 20, 2025Health Complaint1 citation
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025

Jan 30, 2025Fire Safety StandardHealth Standard22 citations
  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2025

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 27, 2025

Jun 16, 2024Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Jun 23, 2024

Feb 8, 2024Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 6, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2024

Jul 13, 2023Health Complaint1 citation
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pacifica Hospital of the Valley offer?

Pacifica Hospital of the Valley offers Skilled Nursing / Long Term Care.

Where is Pacifica Hospital of the Valley located?

Pacifica Hospital of the Valley is located at 9449 San Fernando Road in Sun Valley, California.

What do families say about Pacifica Hospital of the Valley?

Pacifica Hospital Of The Valley Dp Snf is a skilled nursing and long-term care facility in Sun Valley, California, holding a notably low average rating of 2.3 out of 5 across 308 Google reviews. No detailed review text was provided, so specific praise or complaints from families could not be identified beyond this overall rating.

How did Pacifica Hospital of the Valley do on recent health and safety inspections?

Pacifica Hospital of the Valley had 7 government inspection visits in the last three years, with 62 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pacifica Hospital of the Valley?

Submit the Request Information form on this page to connect with Pacifica Hospital of the Valley and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Pacifica Hospital of the Valley? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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