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Our Lady of Refuge Home Care

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2006

Our Lady of Refuge Home Care is a home health agency serving Burbank, California offering Home Health.

About Our Lady of Refuge Home Care

Our Lady of Refuge Home Care is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2006. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Our Lady of Refuge Home Care 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Our Lady of Refuge Home Care

Home Health

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Medicare Quality of Care

Our Lady of Refuge Home Care is a Medicare-certified home health agency (certified since 2006). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency100%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well79%US 86%
  • The team discussed medicines, pain and home safety100%US 82%

2 completed patient surveys, 2% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around81%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations69%US 61%

Service area

Our Lady of Refuge Home Care reports serving 65 ZIP codes, including Los Angeles, Glendale, Burbank, North Hollywood, Van Nuys, Canoga Park, Northridge, Pasadena, Woodland Hills, Beverly Hills and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 058353. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Our Lady of Refuge Home Care offer?

Our Lady of Refuge Home Care offers Home Health.

Where is Our Lady of Refuge Home Care located?

Our Lady of Refuge Home Care is located at 4000 W Magnolia Blvd, Suite K in Burbank, California.

Does Medicare cover care from Our Lady of Refuge Home Care?

Yes. Our Lady of Refuge Home Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Our Lady of Refuge Home Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Our Lady of Refuge Home Care?

Submit the Request Information form on this page to connect with Our Lady of Refuge Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Burbank.