MyLivingChoice

Ouachita Healthcare Rehabilitation Center

7950 Millhaven Road

3.1(34 ratings)· Monroe average: 4.1

Ouachita Healthcare Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
167
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
167
Care focus
Short-term rehab and long-term skilled nursing care

What Families Think

Reviewers frequently praise the rehab and therapy staff at Ouachita Healthcare, with several describing strong recoveries after skilled nursing and physical therapy. However, experiences with general nursing staff and responsiveness are mixed, with at least one serious complaint about slow call-button response and attitude issues.

The Good

  • Physical and occupational therapy staff highly praised
  • Multiple reviewers note clean facility and grounds
  • Nice outdoor courtyard where residents socialize
  • Administration described as hardworking, accessible
  • One reviewer credits staff with helping mother recover fully

The Bad

  • One report of slow response to call buttons
  • One report of rude or unprofessional staff attitudes
  • One reviewer noted food quality could improve
  • One reviewer mentioned slow WiFi affecting resident device use

AI-generated from reviews and community data.

Ouachita Healthcare Rehabilitation Center is a senior living community in Monroe, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.1 out of 5 across 34 reviews.

About Ouachita Healthcare Rehabilitation Center

Ouachita Healthcare and Rehabilitation Center is a skilled nursing facility in Monroe, Louisiana, providing short-term rehabilitation and long-term care for individuals who can no longer safely live alone.

The facility offers a comprehensive program of care designed to nurture physical, spiritual, and emotional well-being. The community aims to create a warm, welcoming environment with comfortable and elegant surroundings.

Types of Care at Ouachita Healthcare Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Ouachita Healthcare Rehabilitation Center

3.1overall · 34 ratings combined

3.1★ on Google (34)

Marcy Robinson

Apr 2026

via Google

My mother is 84 and almost lost her life She was in Saint Francis for 23 days.(intubated bed sores, hospital psychosis it was horrible And we knew she had a seriously hard road ahead of her to recover. Moving her to this facility Was a great choice 2 months later she’s at home walking and starting a new journey in life.. OHC and rehabs staff encouraged and cared for her and most importantly gave her hope. Anytime of the day you will see residents Out of their rooms in the halls, chatting or outside in the nice courtyard. They exceeded my expectations and deserved this raving review. If you’re struggling to make a decision where to put your loved one THIS SHOULD BE THE FIRST FACILITY you visit and you will understand why I took the time to write this in length. All of you who cared for my mother thank you so much!!! God Bless you ALL! What you did was miraculous! Housekeeping aides nurses food services Administration, physical therapy staff Groundskeepers Maintenance all of you are amazing And obviously Love what you do and it shows. Certainly, a team with great leaders! 5 STARS ALL DAY LONG! Thank you !!!

Pati Gulat

Mar 2026

via Google

Amazing nursing home !! Clean and smells wonderful !!! I wouldn't hesitate one minute to put my relative here.

Terry Trichell

Aug 2025

via Google

OR and Healthcare is wonderful. The administration works hard (12 hour days) to help the patients. PT & OT is the baum, very caring, proffessionals who do an excellent job. The CNAs and most of the staff are nice, caring and professional. I recomend OH&R. The food could be better.

Annette Watson

Jan 2024

via Google

The only reason I gave 2 stars is for the rehab therapists. The therapists there are very nice and they helped my mother really well. The staff there are CRAP!!! I would NOT recommend NOBODY who love their family members to send them to this facility. My mother just left this facility on Friday and tested positive for covid today. How many days did my mother have covid is unknown. Not only this, the workers there are rude, didn't come to her aid after pressing the help button SEVERAL TIMES, didn't allow her time needed to eat her food and had NASTY ATTITUDES!!! My mother BEGGED to get out of this place and go home because of her treatment by those staff members! How does this facility expect people to feel at ease when all these things are happening to our loved ones? How does THIS FACILITY expect people to TRUST them when they say they're going to make sure our family members who NEED help with therapy and/or assistance when they aren't able to stay in their own homes are going to be treated fairly? There are SOME good workers there but unfortunately, but the bad ones overshadowed the good ones. It's not enough for the facility to be nice and clean but the workers rude and treat older adults like children and are rude.

Rachael Wilkins

Nov 2022

via Google

The staff is very polite. Most areas are very clean especially the outside!. It’s super quiet as well! The only unpleasant thing was during “Covid” with having to see patients through the front window but at the same time it was understandable. Also it would be nice if the patients could have better Wi-Fi. It’s hard seeing your love one not be able to use their devices because it’s so slow.

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Government Inspection History

5 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Fire Safety StandardHealth Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 26, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2026

Mar 11, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Keep all essential equipment working safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 14, 2025

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 14, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 14, 2025

Apr 17, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 27, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 27, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024

Oct 4, 2023Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2023

Aug 9, 2023Health Complaint1 citation
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 8, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ouachita Healthcare Rehabilitation Center offer?

Ouachita Healthcare Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Ouachita Healthcare Rehabilitation Center located?

Ouachita Healthcare Rehabilitation Center is located at 7950 Millhaven Road in Monroe, Louisiana.

What do families say about Ouachita Healthcare Rehabilitation Center?

Reviewers frequently praise the rehab and therapy staff at Ouachita Healthcare, with several describing strong recoveries after skilled nursing and physical therapy. However, experiences with general nursing staff and responsiveness are mixed, with at least one serious complaint about slow call-button response and attitude issues.

How did Ouachita Healthcare Rehabilitation Center do on recent health and safety inspections?

Ouachita Healthcare Rehabilitation Center had 5 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ouachita Healthcare Rehabilitation Center?

Submit the Request Information form on this page to connect with Ouachita Healthcare Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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