KANISHA Lopez
Feb 2022
Great care provider for someone in need of a care agency
Serenity Care Providers
2417 N 7th St4.7(17 ratings)· West Monroe average: 4.2
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1 / 6Quick Facts
- Ownership
- Owner-operated, single-owner home care agency
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Serenity Care Providers is a home health and hospice agency in West Monroe, Louisiana, and most reviewers describe caregivers as compassionate, responsive, and flexible with family needs. However, one detailed and serious complaint describes a caregiver leaving a dementia client unattended in a car for five hours, with the administration reportedly unconcerned about the incident.
What reviewers praise
- Reviewers praise compassionate, attentive caregivers
- Families describe staff as flexible and responsive
- Owner personally involved in client care
- Sitters described as helpful and considerate
What reviewers flag
- One report of a client left unattended for hours
- One report describing admin as dismissive of safety concerns
AI-generated from reviews and community data.
Serenity Care Providers is a home care agency serving West Monroe, Louisiana offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.7 out of 5 across 17 reviews.
About Serenity Care Providers
Serenity Care Providers is an at-home care agency serving seniors in West Monroe, Louisiana. The agency matches caregivers to clients and coordinates services to meet individual needs.
Most reviewers praised the caregivers' compassion and responsiveness. Several families highlighted staff flexibility in adjusting to their loved ones' changing circumstances, and noted that the owner operates with clear commitment to client welfare. However, reviews are mixed regarding oversight and safety practices, with at least one family reporting serious concerns about caregiver conduct and supervision.
Types of Care at Serenity Care Providers
At-Home Care
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Help Me ChooseReviews of Serenity Care Providers
4.7overall · 17 ratings combined
4.7★ on Google (17)
Penny Masur
Mar 2021
Serenity provides caregivers who meet the needs of the client and are super responsive to family members. We appreciate their dedicated care.
John Davis
Mar 2021
Our family has been very pleased with the services provided by Serenity Care. The sitters were all helpful, caring and considerate. I definitely recommend this service.
Cindy Stone
Mar 2021
The owner is very professional, caring and operates her business with your loves ones best interest at heart! ❤️
Lori Pearce
Mar 2021
I have recommended Serenity Care Providers every time I hear of a need that they can take care of, and I will continue to do so. The owner and staff have the heart and commitment to follow through and make sure your loved one is cared for with such deep compassion. I cannot emphasize enough how much they care!
Frequently Asked Questions
What types of care does Serenity Care Providers offer?
Serenity Care Providers offers At-Home Care.
Where is Serenity Care Providers located?
Serenity Care Providers is located at 2417 N 7th St in West Monroe, Louisiana.
What do families say about Serenity Care Providers?
Serenity Care Providers carries a 4.7 out of 5 rating from 17 Google reviews. Serenity Care Providers is a home health and hospice agency in West Monroe, Louisiana, and most reviewers describe caregivers as compassionate, responsive, and flexible with family needs. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Serenity Care Providers?
Submit the Request Information form on this page, or contact Serenity Care Providers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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