Zachary Bougie
Sep 2024
Horrible,lack of communication between staff members and horrible care of clients/residents
Options Residential
12837 Briar Court2.8(9 ratings)· Burnsville average: 4.4
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Quick Facts
- Total units
- 28
- Licensed capacity
- 28 residents
- Specialty focus
- Supports mental health, brain injury, and dependency recovery
Minnesota MDH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Options Residential is a small assisted living home in Burnsville licensed for a limited number of residents, with reviews that are sharply divided. Some families praise its specialized approach to mental health, traumatic brain injury, and chemical dependency support, while others report serious lapses in care, communication, and cleanliness.
What reviewers praise
- Specialized support for mental health and brain injury needs
- Focus on independent skill-building for residents
- Staff described as advocating strongly for clients
- Some reviewers call service very good
What reviewers flag
- Multiple reports of poor care and communication breakdowns
- One report of missed medication doses and sanitation issues
- One reviewer says leadership doesn't address complaints
- No published pricing information available
AI-generated from reviews and community data.
Options Residential is a senior living community in Burnsville, Minnesota offering Assisted Living. Amenities include Social Activities, Housekeeping and Emergency Call System. Families rate it 2.8 out of 5 across 9 reviews.
About Options Residential
Options Residential is an assisted living community in Burnsville, Minnesota, licensed for up to 28 residents. The community offers 24-hour staff, medication management, an emergency call system, housekeeping, social activities, and wheelchair accessibility.
Reviewers offer sharply divided perspectives on the community. Some families report significant concerns about staffing, cleanliness, medication management, and communication among staff. Others describe the management as well-trained in mental health and traumatic brain injuries, with staff who advocate for residents and focus on independent skill building. One reviewer wrote, "This is an amazing company that actually cares about the success of their clients."
Types of Care at Options Residential
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Options Residential
2.8overall · 9 ratings combined
2.8★ on Google (9)
Martin Moreno
Apr 2023
Very good service
Gabriel Moreno
Nov 2022
Poor care
???
Nov 2022
If you have disabilities and need care, don’t move into any of these group homes. They will sweet talk you with promises of care and support and let you down. Half of the staff do not clean and dump all those cleaning duties on the few who do, miss medication doses, and have ignored multiple complaints about sanitation. You will not thrive or heal here. They’re obsessed with bandaid solutions rather than getting to the root of the issue. The director of the program is a joke and clearly doesn’t care about the clients and their well-being.
AL C
Aug 2021
If I could give Options Residential 10 stars I would. This is an amazing company that actually cares about the success of their clients. Management is extremely well trained in mental health, traumatic brain injuries and co-occurring chemical dependency with a focus on independent skill building. Clients are empowered and set up for success and staff advocate on their behalf above and beyond what is expected. All other providers, and Dakota county, should be taking notes.
Frequently Asked Questions
What types of care does Options Residential offer?
Options Residential offers Assisted Living.
Where is Options Residential located?
Options Residential is located at 12837 Briar Court in Burnsville, Minnesota.
What do families say about Options Residential?
Options Residential is a small assisted living home in Burnsville licensed for a limited number of residents, with reviews that are sharply divided. Some families praise its specialized approach to mental health, traumatic brain injury, and chemical dependency support, while others report serious lapses in care, communication, and cleanliness.
How can families visit Options Residential?
Submit the Request Information form on this page, or contact Options Residential directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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