MyLivingChoice

Onslow House

34 McDaniel Drive

4.6(7 ratings)· Jacksonville average: 3.4

Onslow House — photo 11 / 4

Quick Facts

Total units
120
Licensed capacity
120 residents

California CDSS

Memory care safety
Secured area for residents at risk of wandering
Short-term stays
Respite care available alongside assisted living

What Families Think

Most reviewers describe Onslow House as a warm, attentive assisted living community where staff know residents well and families feel relieved of caregiving burden. However, one detailed review from a current resident raises serious concerns about understaffing, inconsistent aide quality, and a health department visit, creating a notable contrast with the otherwise glowing feedback.

The Good

  • Staff described as attentive, caring, and family-like
  • Praised activities director and engaging daily activities
  • Newly renovated building with pleasant decor
  • Families feel relieved from primary caregiving duties
  • Reasonable pricing noted by a reviewer

The Bad

  • One report of understaffing and inconsistent aide quality
  • One account of a health department complaint and investigation
  • One report describes housekeeping and linen shortages

AI-generated from reviews and community data.

About Onslow House

Onslow House is an assisted living community in Jacksonville, North Carolina, providing personalized support for older adults who need help with daily activities while maintaining independence. The community offers assistance with bathing, dressing, medication management, and meal preparation within a safe and comfortable environment.

The facility features private or semi-private accommodations and is staffed 24/7 with trained caregivers. Residents have access to social activities and amenities designed to enhance quality of life, with the community emphasizing compassionate care and opportunities for engagement.

Onslow House also offers secured living areas for residents who may be at risk of wandering or require extra protection due to cognitive or physical challenges. These specialized areas feature controlled access, monitored common spaces, and trained staff available around the clock to ensure safety while promoting independence and engagement.

The secured living areas include structured daily activities, personalized care plans, and homelike settings designed to reduce stress and enhance well-being. The community provides respite care services in addition to its primary assisted living offerings.

Types of Care

Assisted Living

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Reviews

4.6overall · 7 ratings combined

4.6★ on Google (7)

Debbie Reifinger

May 2026

via Google

If you are looking for an Assisted Living facility, check out Onslow House. The residents are treated so kindly and with the warmth that you would want for your loved one. The activities are awesome, there are never bored!! When you walk in, you will see all the smiles and hear the laughter. Great staff, and a fantastic Activities Director!!

Denise Sevorwell

May 2026

via Google

Live here currently. Understaffed, incompetent aides being hired. There are a few aides and med techs that are excellent caretakers. Administrative staff stay in their offices and are not overseeing the facility. Health dept was called in last week. Now waiting for Social Services to visit. A complaint was filed about the care we receive. We have one housekeeper that they expect to clean entire building and do facility laundry, sheets and towels. We now how one of our sister company's staying here because of their facility needs repairs. They have consumed all of our linens. Our staff can never find clean towels or sheets. The situation is getting worse even with all of our residents who complain. Just because all the documentation was in order for them to receive a 5 rating doesn't mean this place is run with 5 rating. I waited and fought to come here and I'm sorry that I did.

Kimberly Cook

Mar 2025

via Google

My mother moved into Onslow House Feb 2025. This facility is amazing. The building itself is very nice. It’s newly renovated and the decor is very nice. My mother is making great progress. The aides that care for her are very attentive and nice. They have quickly become like family. They care if my mother is happy and want her to do well. They are always offering words of encouragement. The entire staff is wonderful. They have taken over being my mom’s care giver so I can enjoy being her daughter again. The price is very reasonable. I encourage anyone who needs to find an assisted living facility for a family member to visit Onslow House. You have to see it to believe it!

Felecia Walton

Jul 2017

via Google

Elizabeth Johns is FABULOUS!! She is extremely attentive and there is no question that she loves what she does because it demonstrated through her attentiveness, patience and support of not only the patience but also the different events and activities that she orchestrates for the residents

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Frequently Asked Questions

What types of care does Onslow House offer?

Onslow House offers Assisted Living.

Where is Onslow House located?

Onslow House is located at 34 McDaniel Drive in Jacksonville, North Carolina.

What do families say about Onslow House?

Most reviewers describe Onslow House as a warm, attentive assisted living community where staff know residents well and families feel relieved of caregiving burden. However, one detailed review from a current resident raises serious concerns about understaffing, inconsistent aide quality, and a health department visit, creating a notable contrast with the otherwise glowing feedback.

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