MyLivingChoice

OneSource Home Health and Hospice - Idaho Falls

1680 Elk Creek Dr

4.7(25 ratings)· Idaho Falls average: 4.7

OneSource Home Health and Hospice - Idaho Falls, photo 11 / 5

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2007
Service Start
Same-day hospice service setup reported
Hospice Support
Includes an at-home hospice care kit
Recovery Care
In-home physical therapy after joint replacement surgery

What Families Think

Families describe OneSource Home Health and Hospice in Idaho Falls as attentive, responsive, and skilled, with several reviewers specifically praising nurses and physical therapists who helped them recover from surgery or supported a loved one through hospice care. Reviewers note quick service setup and consistent follow-up from staff.

The Good

  • Nurses and therapists praised by name for skill
  • Physical therapy support after knee replacement surgery
  • Hospice care kit provided with clear instructions
  • Same-day service setup during a crisis
  • Staff follow up to check on patients' wellbeing
  • Multiple reviewers say they'd recommend or reuse service

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

OneSource Home Health and Hospice - Idaho Falls is a home health agency serving Idaho Falls, Idaho offering Home Health. Families rate it 4.7 out of 5 across 25 reviews.

About OneSource Home Health and Hospice - Idaho Falls

OneSource Home Health and Hospice serves Idaho Falls, Idaho, offering in-home skilled nursing, physical therapy, and hospice care. The organization coordinates visits with nurses and therapists to support patients through recovery and end-of-life transitions.

Families consistently praise the clinical skill and interpersonal warmth of the nursing and physical therapy teams. Reviewers highlight nurses and therapists by name, Karri, Stephanie, Nicole, Sterling, Joni, Chase, and Brant among them, describing their genuine interest in patient outcomes and attentiveness to safety. One family noted the value of receiving a hospice care kit on the same day service began, with staff explaining how to use supplies before the next nurse visit. Another appreciated proactive outreach to confirm patients' wellbeing between appointments.

Families also mention strong communication and willingness to go beyond routine care. One family wrote, "Their concern, care and interest in my health was immediately and consistently obvious." Patients recovering from surgery reported intensive support, nursing one day and physical therapy the next, sustained over weeks of rehabilitation.

OneSource holds a 4.7 out of 5 stars across 25 Google reviews, with all featured feedback rated 5 stars and emphasizing the team's professionalism, diligence, and reliability.

Types of Care at OneSource Home Health and Hospice - Idaho Falls

Home Health

Amenities

Community Amenities

  • On-Site Nurse (RN)

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Reviews of OneSource Home Health and Hospice - Idaho Falls

4.7overall · 25 ratings combined

4.7★ on Google (25)

Judie Velasco

Feb 2025

via Google

Home health and hospice agency is truly the best in Southeast Idaho. I have worked with other agencies. The physical therapy department is great. They know what they’re doing. They’re fun to work with. Are they really do help you get back on track The nursing department is wonderful. Courtney is great TEEGAN’s. She’s the best and JEN if you need help showering after surgery she’s your girl. She’s really great everyone there is the OFFICE Staff The people who answer the phone. Truly, the best home health at hospice agency around don’t be afraid to give them a try.

Barbara McKinley

Mar 2023

via Google

We have had home health as well as physical therapy. We love how much there team goes above and beyond to make sure our health care and safety needs are met and maintained. In addition we appreciate how they will reach out to us and make sure everything is going well. We are so very thankful for onesource home health and hospice team for being there to help us. Ryan does make it so much better when he comes in and play the harmonica and up lifts our spirits.

Angela Jones

Nov 2020

via Google

Great people, very professional and diligent in keeping everyone safe from the coronavirus. Had a full knee replacement and had nurse one day and physical therapy the next for almost 3 weeks. They were all great, especially Annette and Jereb! I would definitely recommend them to anyone and will use them when I have my other knee done. Thanks so much for helping me on my road to recovery!

reserdude2

Mar 2020

via Google

I had two total knee replacements and One Source was my choice for home health and physical therapy for both. The physical therapists and nurses were fantastic! The nurses that helped me were Karri, Stephanie and Nicole. Their concern, care and interest in my health was immediately and consistently obvious. The therapists were Sterling, Joni, Chase, and Brant. From the very start they were working to help me reach the goals I needed to fully recover as quickly as possible. When one approach was not working they were quick to find one that would. They were all excellent and I wouldn’t choose another company should I need home health again!

Tyson Jensen

Mar 2020

via Google

Onesource was great! After a horrifying experience with a competing hospice company, we were able to sign up and get service same day. The nurse brought a hospice care kit with a lot of things we hadn't thought about, but it was so nice to not have to wait for a nurse to come whenever we needed something, they would explain what was in the care kit and how to use it while the nurse was on the way. We always had everything we needed and the doctors and nurses had a system that kept us feeling well cared for, we highly recommend them!

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Medicare Quality of Care

OneSource Home Health and Hospice - Idaho Falls is a Medicare-certified home health agency (certified since 2007). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency70%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way88%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety69%US 82%

47 completed patient surveys, 20% response rate.

Hospital outcomes

  • Discharged to the community82%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)11%US 11%Same as

How patients did

  • Care started within 2 days of referral98%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed87%US 83%
  • Patients got better at bathing83%US 86%
  • Patients' breathing improved84%US 85%
  • Patients got better at taking medications correctly76%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations53%US 61%

Service area

OneSource Home Health and Hospice - Idaho Falls reports serving 23 ZIP codes, including Idaho Falls, Pocatello, Aberdeen, American Falls, Blackfoot, Firth, Fort Hall, Inkom, Iona, Menan and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137111. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does OneSource Home Health and Hospice - Idaho Falls offer?

OneSource Home Health and Hospice - Idaho Falls offers Home Health.

Where is OneSource Home Health and Hospice - Idaho Falls located?

OneSource Home Health and Hospice - Idaho Falls is located at 1680 Elk Creek Dr in Idaho Falls, Idaho.

What do families say about OneSource Home Health and Hospice - Idaho Falls?

Families describe OneSource Home Health and Hospice in Idaho Falls as attentive, responsive, and skilled, with several reviewers specifically praising nurses and physical therapists who helped them recover from surgery or supported a loved one through hospice care. Reviewers note quick service setup and consistent follow-up from staff.

Does Medicare cover care from OneSource Home Health and Hospice - Idaho Falls?

Yes. OneSource Home Health and Hospice - Idaho Falls is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use OneSource Home Health and Hospice - Idaho Falls?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit OneSource Home Health and Hospice - Idaho Falls?

Submit the Request Information form on this page to connect with OneSource Home Health and Hospice - Idaho Falls and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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