MyLivingChoice

One Home Health Agency, LTD

3250 Lacey Rd Ste 710

5(8 ratings)· Downers Grove average: 4.5

One Home Health Agency, LTD, photo 11 / 2

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 2011
Care focus
Frequently used for post-surgical knee and hip rehab

What Families Think

One Home Health Agency, LTD provides in-home nursing and physical therapy in Downers Grove, and the reviews collected so far focus almost entirely on post-surgical recovery, especially after knee and hip replacements. Reviewers consistently praise the nurses and therapists by name for being attentive, encouraging, and effective in helping patients regain mobility.

The Good

  • Reviewers report strong recovery outcomes after knee/hip surgery
  • Therapists described as patient, encouraging, and knowledgeable
  • Nurses closely monitored incisions and medications
  • Staff confirmed visit times in advance by text
  • 5 out of 5 rating across all reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

One Home Health Agency, LTD is a home health agency serving Downers Grove, Illinois offering Home Health. Families rate it 5.0 out of 5 across 8 reviews.

About One Home Health Agency, LTD

One Home Health Agency, LTD is a home health and hospice provider based in Downers Grove, Illinois, delivering medical care and rehabilitation services to patients in their own homes.

Families consistently praise the clinical skill and personal warmth of the care team. Patients recovering from joint replacement surgery highlight therapists who arrived on time, communicated clearly about visit schedules, tracked progress meticulously, and created an encouraging environment without rushing. One family wrote that they "looked forward to" therapy visits. Nursing assessments are described as thorough, with staff educating patients on post-operative care and medication management.

The agency holds a 5-star Google rating based on 8 reviews, with families naming specific therapists and nurses as central to their positive experiences.

Types of Care at One Home Health Agency, LTD

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Medication Management

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Reviews of One Home Health Agency, LTD

5overall · 8 ratings combined

5★ on Google (8)

Joanie Keller

Jul 2025

via Google

I want to tell you about my great physical therapist - his name is Tarek Saleh. I just completed in-home therapy for a total knee replacement. This was my 1st experience with in-home therapy and I'm so pleased with the results. Tarek always arrived with a smile and positive attitude. His great personality makes him perfect for his job. He was always offering encouragement along the way - telling me I could - even when I doubted myself! He has patience and easily answered questions I had and was happy to offer suggestions when asked. I was so pleased at the progress I made and now feel completely prepared to move on to out-patient therapy. I feel so happy with what I accomplished and couldn't have done it without him.Thanks again Tarek!

Yolanda Lucas

Feb 2024

via Google

I had left knee replacement on October 9, 2023. Giosi, registered nurse came to see me twice. She was very pleasant, showed me how to use the ice machine and educated me regarding my incision. Shaju, the PT, came to my home for 2 wks. He taught me what I needed to do on my own to help the rehab process. With each visit he encouraged me, educated me and after 2 wks I was able to handle just about everything on my own without my son's help. Thank you both. An agency I recommend.

Susan Schaefer

Jan 2024

via Google

The Physical Therapist Salim was awesome. We just had our last appointment. I am walking without a cane at 2 weeks post TKR surgery! He is gentle and knowledgeable with many years of experience. By giving me only 2 exercises (in addition to my RomTech bike) to be completed 4 times a day, I was motivated to do all that was asked of me. I consider myself very fortunate that he was assigned to me. Richard, the nurse, was also pleasant and professional.

Rick Kluchenek

Jan 2024

via Google

The One Home Health Care Team (Brian, Ashley, Sheila, & Mary) assigned to me for my total knee replacement was just outstanding. Nurse Brian was at my home the day after I returned to fully assess our case. PT Sheila, followed Brian to evaluate where I was physically and start the PT/Rehab process. Mary was task with guiding my PT over the following 2 weeks. She was very attentive, thorough and caring through the workout process. Nurse Ashley comfortingly took on the task of overseeing and caring for my incision. After 2 weeks and 2 days I graduated from their care and was able to comfortably get around with or without a cane. I feel blessed to have chosen One Home Health and highly recommend them for any home healthcare needs.

Ed Pizza

Nov 2023

via Google

Very impressed with the PT home service given to me by Jasmine after my right hip replacement! She came to my house for five visits and always text me the day before to confirm the times. She was extremely pleasant, courteous, well trained and never made me feel rushed. I looked forward to her visits. She took detailed notes of my progress and kept a sharp eye on the meds I was taking. Jasmine is a valuable employee for your company and is why I would recommend One Himehealth to any friends that might be searching for a provider. Ps. The picture was taken 4 hours out of the operating room after a full right hip replacement!

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Medicare Quality of Care

One Home Health Agency, LTD is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency70%US 79%
  • Rated their overall care 9 or 10 out of 1086%US 85%
  • Care was given in a professional way87%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

265 completed patient surveys, 27% response rate.

Hospital outcomes

  • Discharged to the community91%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing89%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly86%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

One Home Health Agency, LTD reports serving 270 ZIP codes, including Chicago, Joliet, Aurora, Naperville, Evanston, Arlington Heights, Bolingbrook, Crystal Lake, Des Plaines, Downers Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148296. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does One Home Health Agency, LTD offer?

One Home Health Agency, LTD offers Home Health.

Where is One Home Health Agency, LTD located?

One Home Health Agency, LTD is located at 3250 Lacey Rd Ste 710 in Downers Grove, Illinois.

What do families say about One Home Health Agency, LTD?

One Home Health Agency, LTD provides in-home nursing and physical therapy in Downers Grove, and the reviews collected so far focus almost entirely on post-surgical recovery, especially after knee and hip replacements. Reviewers consistently praise the nurses and therapists by name for being attentive, encouraging, and effective in helping patients regain mobility.

Does Medicare cover care from One Home Health Agency, LTD?

Yes. One Home Health Agency, LTD is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use One Home Health Agency, LTD?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit One Home Health Agency, LTD?

Submit the Request Information form on this page to connect with One Home Health Agency, LTD and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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