1 / 4CMS Care Compare
Reviews of Ohio Living Swan Creek are sharply divided: families of independent living and rehab residents often describe a warm, attentive staff and beautiful wooded grounds, while several others report serious frustrations with responsiveness in the assisted living, memory care, and skilled nursing areas. Communication breakdowns, slow call-light response, and a sense that memory care residents were left largely on their own were recurring concerns.
AI-generated from reviews and community data.
Ohio Living Swan Creek is a senior living community in Toledo, Ohio offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 3.7 out of 5 across 15 reviews.
Ohio Living Swan Creek gives you the freedom to live life your way. As a life plan community, we provide the opportunity to choose to house that complements your lifestyle.
Customized on-site amenities, features and services provide freedom from chores, opportunities for growth, and the security of knowing quality care and services are close at hand.
We believe in serving the whole person and as such offer a myriad of services and activities to enhance your physical, mental and spiritual well-being. Join friends for an exercise class or utilize the equipment in the Kridler-Meloy Wellness Center.
Express yourself through the arts or spend some private moments with a good book in the library. Nurture your spiritual life through worship service and inspirational programs.
Ohio Living Swan Creek is designed to meet your needs now and in the future.
Built on 34 wooded acres, Ohio Living Swan Creek offers resort-like living in the heart of the city. There are walking trails through the woods, plenty of places to exercise and ride a bicycle or simply take the opportunity to sit back and enjoy the pleasures of life. Our location also offers easy access to cultural, educational and sporting venues.
Villa Homes and Apartment Living provide the freedom from home upkeep and maintenance so that you can live life your way. Each style of living offers a unique range of sizes, designs, features, services and amenities. There is certain to be an option that fits perfectly with your personal lifestyle.
Assisted Living offers you the choice of apartment with the personalized care and services you need. Whether it's providing a little extra help with daily dressing or managing medications, Ohio Living Swan Creek’s assisted living is the answer. Our services are tailored to each person we serve.
The Memory Enhancement Center provides personalized attention, a secure home-like environment and specially-designed programs to provide individuals with early memory loss a sense of community and belonging.
Rehabilitation and Long-Term Nursing Care is designed for individuals who are recovering from an illness, injury or surgery that required hospitalization, or for those who need 24-hour nursing care. Medicare, Medicaid and most insurance plans are accepted.
ASSISTED LIVING
Built on 34 wooded acres, Ohio Living Swan Creek offers resort-like living in the heart of the city. There are walking trails through the woods, plenty of places to exercise and ride a bicycle or simply take the opportunity to sit back and enjoy the pleasures of life. There’s also easy access to cultural, educational and sporting venues.
Assisted Living offers you the choice of apartment with the personalized care and services you need. Whether it’s providing a little extra help with daily dressing or managing medications, Ohio Living Swan Creek’s assisted living is the answer.
Services are tailored to each person we serve.
MEMORY CARE
Our approach to assisted living provides the ideal solution for those who need some help with daily activities, such as bathing, dressing or medication reminders.
We focus on wellness and keeping residents as independent as possible. With six levels of care, we are able to meet your personal needs. It’s the assistance you need with all the independence you want.
For those who live with early memory loss, we offer a compassionate, supportive and secure environment where specially-trained caregivers provide an individual approach. Our innovative program is designed to diminish anxiety and lessen confusion.
Residents are encouraged to become involved in a variety of life-enriching activities, resulting in an enhanced sense of well-being.
Apartment and Studios feature:
• Individually-controlled heating and air conditioning
• Kitchenettes
• Wall-to-wall carpeting
• Emergency call system
• Window treatments
• Basic cable TV and all utilities except telephone
• Sprinklers, smoke and fire alarms
• 24-hour security
• Beautifully landscaped grounds and walking trails
• Pets welcome/dog arena
Your monthly fee includes:
• Flexible restaurant-style dining options
• 24-hour licensed nurse staffing to coordinate and arrange service needs such as transportation, lab work, physician orders and physician contacts
• 24-hour personal care, assistance and emergency response
• Daily housekeeping
• Personal laundry/linen service
• Social, recreational and spiritual programming
• Health and wellness programs
• Reminders and/or escorts to and from meals and activities
Services available for an additional fee:
• Additional dining and catering service
• Guest suite
• Assistance with bathing and/or dressing
• Ohio Living Home Health & Hospice
• Medication assistance/supervision
• Beauty salon and barber services
• Personalized transportation
• Computer and technical support
• Podiatry service
• Dental service
• Massage therapy
• Outpatient therapy
• Ancillary supplies
• Respite care program
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Help Me Choose3.7overall · 15 ratings combined
3.7★ on Google (15)
The Victory Center (Cancer Wellness Center)
Dec 2025
OLSC has been an invaluable partner of The Victory Center for years, and their continued generosity at Over the Edge 2025 was nothing short of amazing. They provided fantastic food for the launch party and our hardworking volunteers. We're incredibly grateful for their ongoing commitment to our mission!
David Dreaney
Nov 2025
Great place and treats their workers well
Freedom 1
Oct 2025
Mom was here for rehab. When I call to get info, the nurse never calls back. Mom has complained that when she puts her call light on, it takes 25 to 45 minutes you get someone to answer it. Staff from shift to shift font know what's going on most days with the patients. I have talked to the nurses on the phone about my mom and they could not let me know what had happened to her day events. My mom complains they don't know any information about her care. That includes nurses and aides. I have had a chance to sit and talk with my mother at the nursing home and I have seen first hand that the call lights have been flashing on patients rooms for 30 to 45 minutes. They are to be answered in 5 to 10 minutes for non emergency. Nurse aides are very uninformed about conditions of the patients. They don't know common things to look for with patients. i.e diabetes, c-diff, MRSA, how to prepare to clean a patient up if they have a BM accident, patient rights, common empathy, and safety measures. Nurses are very forceful with the patients and dont respect their rights either.
Vickie Belknap
Oct 2025
If I could give zero stars as a rating I would. I went there for a tour. Receptionist was very, very rude and annouce on the phone to whoever she called "no, she is just a drop in", very sarcastic. The woman, "girl", came out to greet me, was the most rude person I have ever met in a care facility. I stated I would like a tour to see the facility and discuss care for my husband who had hip surgery, that they were on the list given to me by the hospital. She started going into how the hospital has to do all this paperwork prior to him being admitted. I explained I was there to check out the facility not to hear about what paperwork the hospital had to do. She stated I would need an appointment. I explained I didn't have that kind of time. I didn't have a discharge date yet, but it was going to be soon, I didn't have time to make an appointment. She stated, well, I don't have time. I have an appointment for a tour, very sarcastic and there was no one else. She proceeded to to tell me they very rarely have an opening anyway and they mostly only do long term care. I wouldn't place a loved one in that facility if it was the last place on earth. I can only imagine how they treat everyone there. Horrible, horrible place. Immature and rude. The two people I had the encounter with should not be in the position they are in.
Gwen Smith
Jul 2025
Their admittance staff for rehab will not return phone calls. They would not even answer if they had a bed or not. Most unprofessional place I ever delt with. I would not trust them with anyone I love.
6 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 22, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 20, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 16, 2026
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 20, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 20, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 23, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 3, 2024
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2023
Use approved construction type or materials.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2020
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2020
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Ohio Living Swan Creek offers Assisted Living, Independent Living, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.
Ohio Living Swan Creek has not published its pricing. For context, communities in Toledo that publish rates start around $2,995 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Yes. Ohio Living Swan Creek lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.
Ohio Living Swan Creek is located at 5916 Cresthaven Ln in Toledo, Ohio.
Reviews of Ohio Living Swan Creek are sharply divided: families of independent living and rehab residents often describe a warm, attentive staff and beautiful wooded grounds, while several others report serious frustrations with responsiveness in the assisted living, memory care, and skilled nursing areas. Communication breakdowns, slow call-light response, and a sense that memory care residents were left largely on their own were recurring concerns.
Ohio Living Swan Creek had 6 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Ohio Living Swan Creek and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ohio Living Swan Creek? Claim this listing to update photos, pricing, and details. It's free.
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