Sheila Morgan
Jun 2026
Home health agencies that we have used in the past were all good but Ochsner Home Health is excellent. Their professionalism & their concern for my mom was above & beyond.
Quick Facts
- Medicare quality
- 4.0 of 5 stars
- Medicare certified
- Since 1992
Home Health Compare
What Families Think
Reviews of Ochsner Home Health of New Orleans are sharply divided, with some families praising specific nurses and supervisors for going above and beyond, while others report serious problems with visit consistency, wound care, and billing. The mix of experiences suggests care quality may vary significantly depending on which staff member is assigned to a case.
The Good
- Nurses described as professional and caring
- Supervisor stepped in during a discharge gap
- Long-term clients report years of pleasant service
The Bad
- One report of no visits for three weeks
- Multiple concerns about inconsistent wound care
- One report of unprofessional staff conduct
- One report of high prices for medical supplies
AI-generated from reviews and community data.
Ochsner Home Health of New Orleans is a home health agency serving Metairie, Louisiana offering Home Health. Families rate it 2.7 out of 5 across 7 reviews.
About Ochsner Home Health of New Orleans
Ochsner Home Health of New Orleans is a home health and hospice community in Metairie, Louisiana.
Families rate Ochsner Home Health of New Orleans 2.7 out of 5 based on 7 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Ochsner Home Health of New Orleans
Home Health
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Help Me ChooseReviews of Ochsner Home Health of New Orleans
2.7overall · 7 ratings combined
2.7★ on Google (7)
Gary Crockett
Oct 2025
This is the worst experience I’ve ever had with any medical service. The first person came out with the tennis skirt and sneakers, very unprofessional. This second person in the nurse came out and said that I refuse to give her my discharge information which she had from the beginning, so there’s a lack of integrity as well as horrible care. I would find another facility other than this facility no matter what And as you see my review is not an anomaly.
M Lichtenstein
Oct 2024
I have had years of ohh every experience has been pleasant , my nurse for my area Toni thru the years starting in 2020 has been nothing but professional. Recently I was released on a Friday from a skilled nursing facility. The discharge on a Friday was so unprofessional orders for every aspect was not given. If it wasnt for ohh , Connie was lead nurse( supervisor on call) that weekend, nothing would have been done . She worked all weekend on my case and into the week to make sure I was made whole.. I cannot thank Connie enough for what she did for me and ohh for the continued service.
Joy Reynolds
Sep 2020
My mother has had OHH for the last 6 months and its been nothing but trouble from the start. No one came to see her for 3 weeks, her wound care has been hit or miss, they didn't have the proper supplies for her wound and then when they ordered it it was ridiculously expensive. Multiple calls and aggravations later she fired them and got another company. I don't recommend OHH for any senior citizen.
Gwyn Helton
Jul 2019
Ochsner Home Health should be ashamed of themselves. Their prices are practically highway robbery. Don’t buy from them. Check online and you will save 75%.
Medicare Quality of Care
Ochsner Home Health of New Orleans is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around92%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing96%US 86%
- Patients' breathing improved86%US 85%
- Patients got better at taking medications correctly84%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations72%US 61%
Service area
Ochsner Home Health of New Orleans reports serving 62 ZIP codes, including New Orleans, Metairie, Slidell, Gretna, Hammond, Kenner, Ama, Amite, Arabi, Belle Chasse and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 197440. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Ochsner Home Health of New Orleans offer?
Ochsner Home Health of New Orleans offers Home Health.
Where is Ochsner Home Health of New Orleans located?
Ochsner Home Health of New Orleans is located at 3500 N Causeway Blvd Ste 220 in Metairie, Louisiana.
What do families say about Ochsner Home Health of New Orleans?
Reviews of Ochsner Home Health of New Orleans are sharply divided, with some families praising specific nurses and supervisors for going above and beyond, while others report serious problems with visit consistency, wound care, and billing. The mix of experiences suggests care quality may vary significantly depending on which staff member is assigned to a case.
Does Medicare cover care from Ochsner Home Health of New Orleans?
Yes. Ochsner Home Health of New Orleans is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
Do I need a referral to use Ochsner Home Health of New Orleans?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Ochsner Home Health of New Orleans?
Submit the Request Information form on this page to connect with Ochsner Home Health of New Orleans and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Ochsner Home Health of New Orleans? Claim this listing to update photos, pricing, and details. It's free.
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Home care · no referral needed