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Oakwood Care Center

1300 Windlass Drive

3.6(209 ratings)

Oakwood Care Center — photo 11 / 5

Quick Facts

Total units
130
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
130
Specialized care
Offers TPN, pulmonary, and tracheostomy nursing care
Accessibility
Free sign language interpreters and TTY services provided
Facility size
About 130 patients according to one reviewer

What Families Think

Reviews of Oakwood Care Center are sharply mixed: some families praise attentive rehab staff and visible progress in therapy, while others describe understaffing, cleanliness problems, and unresponsive front-desk staff. Google reviewers give it a 3.6 average, with recent comments citing both compassionate individual caregivers and serious lapses in basic care and hygiene.

The Good

  • Rehab therapy helped one resident regain toileting independence
  • Some staff described as attentive, friendly, and professional
  • Outdoor yard and varied activity calendar for residents
  • Common areas described as clean by one reviewer
  • Free interpreter and TTY services for deaf/hard-of-hearing residents

The Bad

  • Multiple reports of understaffing affecting response times
  • Several reviewers cite dirty rooms, curtains, and bathrooms
  • One report of a bed lacking side rails for a total-care patient
  • Multiple reviewers describe rude or unresponsive front-desk staff

AI-generated from reviews and community data.

About Oakwood Care Center

Oakwood Skilled Nursing Facility in Middle River, Maryland offers short-term rehabilitation, long-term care, and memory care services. Under new ownership, the facility has implemented clinical and operational enhancements to advance care quality and outcomes.

The skilled nursing staff provides expert care in therapy, memory support, TPN (total parenteral nutrition), and advanced pulmonary and tracheostomy services. Advanced equipment and skilled therapists help seniors regain independence, with many short-term rehabilitation patients successfully transitioning back to their homes and communities.

The facility provides around-the-clock nursing care with personalized support and compassionate staff focused on resident safety. A dedicated team of physicians, nurses, therapists, aides, and other healthcare professionals delivers individualized care designed to support shorter recovery times and more thorough healing.

Oakwood Care Center is committed to accessibility, with sign language and oral interpreters, TTYs, and other auxiliary aids and services available free of charge to people who are deaf or hard of hearing.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 209 ratings combined

3.6★ on Google (209)

Tye Campbell

Jun 2026

via Google

We were invited to perform at Oakwood Care Center for the resident's Entertainment! Mrs. Danielle Redman is Very Professional and Very Attentive to the residents,..She does her job very well,..and She's one of the Sweetest Natured People You'd ever want to meet!! The Care Center is Exceptionally Operated, every Staff Member we met, had a Smile on their faces and were very friendly as well as professional!! The Residents as well as the Staff Members really enjoyed our performance, and we look forward to returning to have an even better time!! 😂🙏🏼💖🎶 Tye Lovell, Sea Depth Entertainment (S D & FRIENDS)

TTL.

Mar 2026

via Google

they brought my brother here for rehab, he’s total dependent. He has a bed with no side rails…he can’t walk. They ran out of chucks and wash cloths. it’s easy for him to fall out when we’re turning him. They’re short staffed and they’re not nice at all. I don’t even know how this place even got 3 1/2 stars. well today the nurse practitioner was talking crap at the front desk with the nurse because I was asking questions about my brother. No one says hello and no one says goodbye… this place needs to be shut down they don’t even do rehab like they say. The housekeeper says that she mopped the floor but the bathroom was nasty. The towels are dirty and dingy looking. I stayed in some of the worst hotels and even their towels are nice and clean and whiter than these are. nurses aide shout at patients and families and she is total inappropriate. i’m about to report her to the nursing aid board.

Chanel Wooden

Feb 2026

via Google

Well let's say so far custodians are horrible. I am not sure where everyone gets the review of the cleanliness. My love one first day there after being told the room would be cleaned to perfection was the untruth. White blinds are actually grayish black, privacy curtain dirty, borders of floor extremely dirty, air conditioner vent dusty. Administration staff have horrible customer service and don't properly know their job. After several weeks let's just say the room still dirty but they did get the dead roach off the floor finally. Update its amazing how far a review can go. I get a response after you all only took took the curtain down and forgot to replace it. Had to be told by supervisor to put it back up. Thanks to the maintenance personal who did come and assist today 2/25/26 he was so lost on what was going on. How about now check the blinds and the air conditioner now for the people that are still there.

Karla Hardy

Feb 2026

via Google

It was a bit of a rough start when I first moved in here. Several hours would pass before I could get my diaper changed. When I shared this with my sister, they started being held accountable and it was taking less time before diaper changes were done. As I started going to therapy, they would always make sure that I was changed before going and when I got back from therapy. They encouraged me to start using the rest room on my own. Now I use the toilet and don't need a diaper change.

Baby Snaps

May 2022

via Google

Very understaffed; there’s 130 patients here. Some staff are rude and sometimes ones at the desk don’t acknowledge that you are there but some are nice and do acknowledge you! The one staff guy would bring my relative their medication on time but the other staff make them wait longer. The place is clean tho. They have nice rooms, bathrooms, waiting area, and outdoor yard for the patients to get fresh air. They do activities like watch tv, give you books you want, coloring books, little bracelets to put together, they did taco night where you make food, there’s a calendar full of activities but because of Covid, some are limited. Grace the head staff is very attentive, clean, respectful and answers any questions we had. I understand they do the best they can too… I just wish there were more staff and some staff that sit at the desk when you walk in the door were more friendly and welcoming. It’s a good place altogether.

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Frequently Asked Questions

What types of care does Oakwood Care Center offer?

Oakwood Care Center offers Skilled Nursing / Long Term Care.

Where is Oakwood Care Center located?

Oakwood Care Center is located at 1300 Windlass Drive in Middle River, Maryland.

What do families say about Oakwood Care Center?

Reviews of Oakwood Care Center are sharply mixed: some families praise attentive rehab staff and visible progress in therapy, while others describe understaffing, cleanliness problems, and unresponsive front-desk staff. Google reviewers give it a 3.6 average, with recent comments citing both compassionate individual caregivers and serious lapses in basic care and hygiene.

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