Janet Ferreira
Jul 2026
The Oaks is a very welcoming facility. The staff takes a genuine interest in their patients and go above and beyond to make them feel happy and comfortable.
1 / 5CMS Care Compare
Families visiting The Oaks describe a clean, well-staffed skilled nursing facility where residents receive attentive rehabilitation and daily care. Reviewers consistently praise the nursing and CNA staff for warmth and responsiveness, with one noting a minor scheduling hiccup that was quickly resolved.
AI-generated from reviews and community data.
The Oaks is a senior living community in New Bedford, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.7 out of 5 across 176 reviews.
The Oaks is a nursing home in New Bedford, Massachusetts, operated by Life Care Centers of America. Situated in a wooded area of this coastal town, the facility offers short-term rehabilitation, long-term care, and post-operative recovery services with 24-hour skilled nursing care.
The community focuses on inpatient rehabilitation, with an in-house team of therapists and nurses who create individualized care plans based on each resident's and patient's personal needs and goals. The facility features state-of-the-art equipment including the VitalStim therapy system for swallowing disorders and Closed Pulse Irrigation technology.
The Oaks is conveniently located within 15 minutes of New Bedford Rehabilitation Hospital and St. Luke's Hospital, making it well-positioned for patients requiring coordinated care and recovery services.
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Help Me Choose4.7overall · 176 ratings combined
4.7★ on Google (176)
Janet Ferreira
Jul 2026
The Oaks is a very welcoming facility. The staff takes a genuine interest in their patients and go above and beyond to make them feel happy and comfortable.
Sheila Silva
May 2026
It was the first time I had visited my sister at The Oaks in New Bedford, MA. I found the facility neat & clean, without any offensive odors to make me ill at ease. The staff were kind, friendly & very helpful. Signage was sufficient to find my way around. From what I saw, there appeared to be quite a few attendants working with the residents. I am not familiar with the daily activities available to help keep residents involved & active in their lives but I do know they exist as I passed a room filled with wheelchair bound individuals listening to a leader & following her directions. There is a snack shop which I didn’t enter for fear I would buy one of everything! Also, a nice hairdressing facility is on the premises for those who wish to keep up with the latest hair trends. The backyard looks like a nice place to spend a sunny afternoon once the weather warms up. It is complete with bird feeders & has plenty of seating. My sister enjoys the food & seems quite content with the accommodations. Her personal attendant introduced herself to me & even brought in a comfortable chair to use during my visit. I found her to be warm & caring. No doubt she provides necessary assistance for my sister with a smile & a pleasant attitude. There is plenty of parking & handicap spaces available for those who need them. Security was tight with all visitors required to sign in upon their arrival & sign out when departing. Doors are locked as of a certain hour with entrance allowed by ringing a bell & checking in with the night attendant. Overall I must say I am very impressed with their operations & look forward to my next visit. Residents can participate in as many activities as they do or don’t desire, depending upon their physical health & mental acuity. The atmosphere is relaxed & pressure free. I’m relieved my sister is living in such an acceptable facility & I thank the employees for their cheerful demeanor’s & willingness to be of service. Sheila Silva
Paula Ramos
May 2026
I just want to say my friend Sue Chapin has been at the Oaks for a little over 3 months... I can't say Enough for All the Nurses the CNA'S... They are All Fantastic and Greatly Appreciated....I Thank GOD for Each One of them....They All have Wonderful personalities and are hard workers... I also want to Thank Piper the Wound Nurse for being Soo Attentive to Sue and Always going Above and Beyond her call of duty and an Awesome Uplifting Personally....I Love Everyone of them....I Thank GOD for Everone and making Sue's stay a Good one...I would be more than Happy share our Experience to others...GOD Bless You All and Thank You for the the Wonderful Experience being at the Oaks...It was a Blessing!!! Sincerely Paula Ramos Re: Susan Chapin (Patient)
Sharon Rapoza
Feb 2026
My friend who was there received very good care. We never had an issue getting responses from the team. There was an issue where they didn’t request a chair ride for a Dr appt but thankfully it was resolved a day later.
Susan Pielech
Feb 2026
My dad is at the Oaks for rehabilitation and has been there for a little over a week. From the start I was impressed with the cleanliness of the facility and the level of services my dad is getting from the staff. Everyone I meet are true professionals. It is very clear the employees care about the patients and are proud of their facility. I couldn’t be more pleased with my decision to have dad rehab at the Oaks.
3 inspection visits in the last three years, 15 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B of L: potential for minimal harm, patternCorrected Mar 26, 2026
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 31, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 31, 2024
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 2, 2023
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
The Oaks offers Skilled Nursing / Long Term Care.
The Oaks is located at 4525 Acushnet Avenue in New Bedford, Massachusetts.
Families visiting The Oaks describe a clean, well-staffed skilled nursing facility where residents receive attentive rehabilitation and daily care. Reviewers consistently praise the nursing and CNA staff for warmth and responsiveness, with one noting a minor scheduling hiccup that was quickly resolved.
The Oaks had 3 government inspection visits in the last three years, with 15 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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