Janet Ferreira
Jul 2026
The Oaks is a very welcoming facility. The staff takes a genuine interest in their patients and go above and beyond to make them feel happy and comfortable.
The Oaks
4525 Acushnet Avenue
4.7(176 ratings)· New Bedford average: 4.5
1 / 5Quick Facts
- Total units
- 122
- Medicare rating
- 5 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 122
- Specialized equipment
- VitalStim therapy system for swallowing disorders
- Specialized equipment
- Closed Pulse Irrigation wound care technology
- Hospital access
- Within 15 minutes of two area hospitals
- Operator
- Run by national chain Life Care Centers of America
CMS Care Compare
What Families Think
Families visiting The Oaks describe a clean, well-staffed skilled nursing facility where residents receive attentive rehabilitation and daily care. Reviewers consistently praise the nursing and CNA staff for warmth and responsiveness, with one noting a minor scheduling hiccup that was quickly resolved.
The Good
- Facility described as clean with no odors
- Staff called friendly, attentive, and caring
- Good rehabilitation outcomes reported by families
- On-site hairdressing and snack shop
- Backyard seating area with bird feeders
- Responsive communication from care team
The Bad
- One report of a missed appointment ride, resolved next day
- No published pricing information available
AI-generated from reviews and community data.
About The Oaks
The Oaks is a nursing home in New Bedford, Massachusetts, operated by Life Care Centers of America. Situated in a wooded area of this coastal town, the facility offers short-term rehabilitation, long-term care, and post-operative recovery services with 24-hour skilled nursing care.
The community focuses on inpatient rehabilitation, with an in-house team of therapists and nurses who create individualized care plans based on each resident's and patient's personal needs and goals. The facility features state-of-the-art equipment including the VitalStim therapy system for swallowing disorders and Closed Pulse Irrigation technology.
The Oaks is conveniently located within 15 minutes of New Bedford Rehabilitation Hospital and St. Luke's Hospital, making it well-positioned for patients requiring coordinated care and recovery services.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.7overall · 176 ratings combined
4.7★ on Google (176)
Sheila Silva
May 2026
It was the first time I had visited my sister at The Oaks in New Bedford, MA. I found the facility neat & clean, without any offensive odors to make me ill at ease. The staff were kind, friendly & very helpful. Signage was sufficient to find my way around. From what I saw, there appeared to be quite a few attendants working with the residents. I am not familiar with the daily activities available to help keep residents involved & active in their lives but I do know they exist as I passed a room filled with wheelchair bound individuals listening to a leader & following her directions. There is a snack shop which I didn’t enter for fear I would buy one of everything! Also, a nice hairdressing facility is on the premises for those who wish to keep up with the latest hair trends. The backyard looks like a nice place to spend a sunny afternoon once the weather warms up. It is complete with bird feeders & has plenty of seating. My sister enjoys the food & seems quite content with the accommodations. Her personal attendant introduced herself to me & even brought in a comfortable chair to use during my visit. I found her to be warm & caring. No doubt she provides necessary assistance for my sister with a smile & a pleasant attitude. There is plenty of parking & handicap spaces available for those who need them. Security was tight with all visitors required to sign in upon their arrival & sign out when departing. Doors are locked as of a certain hour with entrance allowed by ringing a bell & checking in with the night attendant. Overall I must say I am very impressed with their operations & look forward to my next visit. Residents can participate in as many activities as they do or don’t desire, depending upon their physical health & mental acuity. The atmosphere is relaxed & pressure free. I’m relieved my sister is living in such an acceptable facility & I thank the employees for their cheerful demeanor’s & willingness to be of service. Sheila Silva
Paula Ramos
May 2026
I just want to say my friend Sue Chapin has been at the Oaks for a little over 3 months... I can't say Enough for All the Nurses the CNA'S... They are All Fantastic and Greatly Appreciated....I Thank GOD for Each One of them....They All have Wonderful personalities and are hard workers... I also want to Thank Piper the Wound Nurse for being Soo Attentive to Sue and Always going Above and Beyond her call of duty and an Awesome Uplifting Personally....I Love Everyone of them....I Thank GOD for Everone and making Sue's stay a Good one...I would be more than Happy share our Experience to others...GOD Bless You All and Thank You for the the Wonderful Experience being at the Oaks...It was a Blessing!!! Sincerely Paula Ramos Re: Susan Chapin (Patient)
Sharon Rapoza
Feb 2026
My friend who was there received very good care. We never had an issue getting responses from the team. There was an issue where they didn’t request a chair ride for a Dr appt but thankfully it was resolved a day later.
Susan Pielech
Feb 2026
My dad is at the Oaks for rehabilitation and has been there for a little over a week. From the start I was impressed with the cleanliness of the facility and the level of services my dad is getting from the staff. Everyone I meet are true professionals. It is very clear the employees care about the patients and are proud of their facility. I couldn’t be more pleased with my decision to have dad rehab at the Oaks.
Frequently Asked Questions
What types of care does The Oaks offer?
The Oaks offers Skilled Nursing / Long Term Care.
Where is The Oaks located?
The Oaks is located at 4525 Acushnet Avenue in New Bedford, Massachusetts.
What do families say about The Oaks?
Families visiting The Oaks describe a clean, well-staffed skilled nursing facility where residents receive attentive rehabilitation and daily care. Reviewers consistently praise the nursing and CNA staff for warmth and responsiveness, with one noting a minor scheduling hiccup that was quickly resolved.
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