9808 Crofford Ln
3(12 ratings)· Austin average: 4.4
CMS Care Compare
Reviews of Oakcrest Manor are sharply divided, with a Google rating of 3 out of 5 from 12 reviews. Several reviewers describe serious concerns about cleanliness, safety, and the physical condition of the building, while a couple of others speak positively about individual staff members and the food.
AI-generated from reviews and community data.
Oakcrest Manor Nursing Home is a senior living community in Austin, Texas offering Skilled Nursing / Long Term Care. Families rate it 3.0 out of 5 across 12 reviews.
Oakcrest Manor Nursing Home is a skilled nursing / long term care community in Austin, Texas.
Families rate Oakcrest Manor Nursing Home 3 out of 5 based on 12 Google reviews.
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Help Me Choose3overall · 12 ratings combined
3★ on Google (12)
Ahmanet
Apr 2026
Don’t be fooled by this pictures!!!! This is like a zombie place , the patients are not cleaned , not supervised. This place looks like an abandoned place from the outside , if you could only see the inside …..it’s worse!!!!!!!! I gave it one star because I couldn’t give it a 0 .
Wade Williams
Jun 2025
One should ask the STAFF why there is such a protective perimeter. It makes sense....for the safety of all concerned. Shannon and the staff do a great job, despite the obvious lack of funds the Federal Government and Texas earmark for the welfare of the residents. Oakcrest should be condemned or remodeled from the ground/dirt up. This is not a typical (elderly) care facility. Regardless, the aged 40-plus people residing there with their issues deserve better. Overhaul it or demolish it. It's sad.
Phyllis Howard
Feb 2025
This is not a safe or clean place. Visitors and patients are not safe at this place. Parents are jumped inside of their room. When asked to check camera, they don't see anything. I don't know of any other place as worst as this place... they don't deserve 1 star.
nicole M
Dec 2024
I guest thecperimeter cause it really out in the country im a resident at their sister facility all it was for me to have rhat one good experience for the senior olympics the foid is good the resident and staff were welcoming they have younger residents there some of thier nurses work prn over here i put alot of thought in to it they remolding im check it out
Shane Goettle
May 2024
This place should be shut down! IT is disgusting and filthy.They don't treat the patients like human beings. I was sent there as punishment for calling my old social worker a dyke. And the time that I was there I was robbed by the mentally ill patients that are there needless to say I am glad that I got the he@l out of there so if you are looking for a place to put your loved one DON'T EVEN CONSIDER THIS PRISON
5 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 25, 2026
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 3, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Have an externally vented heating system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadNo revisit needed
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedCorrected Jul 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedCorrected Jul 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 18, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity B of L: potential for minimal harm, patternWaiver has been granted
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 1, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2023
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected May 26, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity B of L: potential for minimal harm, patternCorrected Oct 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oakcrest Manor Nursing Home offers Skilled Nursing / Long Term Care.
Oakcrest Manor Nursing Home is located at 9808 Crofford Ln in Austin, Texas.
Reviews of Oakcrest Manor are sharply divided, with a Google rating of 3 out of 5 from 12 reviews. Several reviewers describe serious concerns about cleanliness, safety, and the physical condition of the building, while a couple of others speak positively about individual staff members and the food.
Oakcrest Manor Nursing Home had 5 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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