MyLivingChoice

O'neill Healthcare Fairview Park

20770 Lorain Road

3.6(122 ratings)

O'neill Healthcare Fairview Park, photo 11 / 5

Quick Facts

Total units
118
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
118
Self-reported ranking
Claims top 10% resident satisfaction among nursing homes

What Families Think

Reviews for O'Neill Healthcare Fairview Park are sharply divided: some families praise the cleanliness, professionalism, and compassionate hospice care shown to their loved ones, while others describe serious lapses in emergency response and basic care. The community holds a 3.6 out of 5 rating from 122 Google reviews, reflecting this mixed experience.

The Good

  • Clean, well-maintained facility noted by reviewers
  • Staff described as engaging and professional
  • Positive hospice care experience for a resident
  • Family reported feeling their loved one was treated like family

The Bad

  • Several reports of slow or unanswered call-button response
  • One report of a resident's oxygen running out with delayed staff response
  • One report describing a death attributed to neglect during COVID isolation
  • Communication breakdowns reported between staff and family during emergencies

AI-generated from reviews and community data.

O'neill Healthcare Fairview Park is a senior living community in Fairview Park, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 122 reviews.

About O'neill Healthcare Fairview Park

O'neill Healthcare Fairview Park is a skilled nursing / long term care community in Fairview Park, Ohio. The community is licensed for up to 118 residents.

Families rate O'neill Healthcare Fairview Park 3.6 out of 5 based on 122 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at O'neill Healthcare Fairview Park

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of O'neill Healthcare Fairview Park

3.6overall · 122 ratings combined

3.6★ on Google (122)

Dan Milliman

Apr 2026

via Google

This facility is awesome treated my wife Mary milliman like family thanks to office staff and all the nurses and aids especially Henry he stopped in yesterday after she passed and said his goodbyes the hospice staff that came in were awesome to

Thomas FLYNN

Apr 2026

via Google

Horrible food, dirty room, amateur staff.

gerard prepetit

Mar 2026

via Google

Impressed with the cleanliness of the facility. The staff members are very engaging and are very professional. I’m impressed with the upper management especially the executive director in terms of having a good understanding of the facility and the rest the ED has from the staff

jurotaus

Dec 2025

via Google

Excellent care for Dad. All the staff is helpful, kind and always eager to assist. Simply the best care in the area.

Moe Hattab

Dec 2025

via Google

During my mother's week-long stay at the facility, I witnessed extremely poor service. The staff treated the residents, many of whom are older adults who deserve a higher quality of life, with disregard and disrespect. For example, one day while I was visiting, my mother, who is blind and unable to serve herself, asked for water. I pressed the help button and waited for almost 30 minutes, but no one came to assist her. I tried pressing the button again, and still no one responded. Eventually, I went to the nursing desk to inquire whether the button was functioning. The staff member told me that the light on the dashboard was on, yet the nurse was preoccupied with texting on her phone. This experience highlighted the inadequate care provided at the facility.

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Government Inspection History

7 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 26, 2025Health Complaint1 citation
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2025

Oct 31, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 5, 2024

Sep 24, 2024Health Complaint1 citation
  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2024

Apr 12, 2024Fire Safety StandardHealth Standard4 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2024

Oct 10, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 27, 2023

Jan 12, 2022Fire Safety StandardHealth Standard17 citations
  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2022

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2022

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 15, 2022

Mar 21, 2019Fire Safety StandardHealth Standard4 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2019

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2019

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does O'neill Healthcare Fairview Park offer?

O'neill Healthcare Fairview Park offers Skilled Nursing / Long Term Care.

Where is O'neill Healthcare Fairview Park located?

O'neill Healthcare Fairview Park is located at 20770 Lorain Road in Fairview Park, Ohio.

What do families say about O'neill Healthcare Fairview Park?

Reviews for O'Neill Healthcare Fairview Park are sharply divided: some families praise the cleanliness, professionalism, and compassionate hospice care shown to their loved ones, while others describe serious lapses in emergency response and basic care. The community holds a 3.6 out of 5 rating from 122 Google reviews, reflecting this mixed experience.

How did O'neill Healthcare Fairview Park do on recent health and safety inspections?

O'neill Healthcare Fairview Park had 7 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit O'neill Healthcare Fairview Park?

Submit the Request Information form on this page to connect with O'neill Healthcare Fairview Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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