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Nursing & Rehabilitation Center at Good Shepherd

3001 Aldersgate Road

3(39 ratings)· Little Rock average: 4.2

Nursing & Rehabilitation Center at Good Shepherd, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Dementia/Alzheimer's care
Not equipped or trained for dementia patients per one review
Staffing coverage
Reports of understaffing on evenings, overnights, weekends
Leadership status
New administration recently took over, per reviewer

What Families Think

Reviews for the Nursing & Rehabilitation Center at Good Shepherd are sharply split: many families praise the warmth of nursing, CNA, and therapy staff and the cleanliness of the facility, while a substantial number of others describe serious safety, staffing, and communication failures. The community appears strong for straightforward short-term rehab but several reviewers say it struggled with more complex medical or dementia-related needs.

The Good

  • Nurses and CNAs described as kind and attentive
  • Physical and occupational therapy praised as effective
  • Facility described as clean with fair-to-good food
  • Several families felt loved ones were well cared for
  • New administration reportedly making improvements

The Bad

  • Multiple reports of being short-staffed on evenings, nights, and weekends
  • One reviewer said staff aren't trained for dementia or Alzheimer's care
  • Several accounts of missed hygiene care, unanswered call lights, or falls
  • Reports of poor communication about medical tests, infections, or belongings

AI-generated from reviews and community data.

Nursing & Rehabilitation Center at Good Shepherd is a senior living community in Little Rock, Arkansas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 38 reviews.

About Nursing & Rehabilitation Center at Good Shepherd

The Nursing and Rehabilitation Center at Good Shepherd in Little Rock, Arkansas is a skilled nursing and rehabilitation facility focused on providing high quality patient care to its residents.

The community's staff offers support with the tasks of day-to-day living, helping residents manage daily needs so they can focus on more pleasant and carefree activities.

Good Shepherd describes its approach to care as one that celebrates the dignity and grace of every person who enters, reflecting a commitment to treating each resident with respect throughout their stay.

The facility complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Types of Care at Nursing & Rehabilitation Center at Good Shepherd

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Nursing & Rehabilitation Center at Good Shepherd

3overall · 39 ratings combined

3.1★ on Google (38) · 1★ on Yelp (1) · Yelp page ↗

Meredith Ashley

Apr 2026

via Google

I cannot say enough good things about this nursing home. From the moment we walked in, the staff made us feel welcomed and cared for during a very difficult time. Everyone has been kind, patient, and compassionate—not only with our loved one, but with our entire family

Anna Grace Adams

Aug 2025

via Google

Good Shepherd is a wonderful facility with a kind and attentive team! The staff truly cares about each resident and works hard to create a comfortable, home-like environment. Highly recommend for quality, compassionate care!!

B F

Jan 2025

via Google

Horrible experience! Inadequate staff, checked patient in for 5 day stay, patient phone mysteriously disappeared! Patient care sucked, just keep patients medicated.

Jason King

Jan 2025

via Google

This facility might be OK for some basic rehab, but they are not equipped or have training to deal with dementia or alzheimer's patients. Not sure why Baptist sent our mother here knowing this. Because the rehab staff has no proper training for these types of patients, they're unwilling to do the necessary rehab for the patient and write the patient off. Once we realized this after 2-3 weeks we tried to get her out & moved to another facility but they wouldn't release our mother from their care. Then she got UTI and after that she got COVID. Once we got her released though and out of the facility, our mother passed away about 4 weeks later. Our mother was managing all on her own before all this started. Less than 3 months later she was deceased.

Tajuana Braswell

Jan 2025

via Google

Horrible: Not fully staffed in the evening, overnights and weekends. Nurse and CNA's disregard call lights. Aids do not assist with patients that want to do activities. One Saturday morning I came, residents was on the floor from the previous night and my mom was hanging off the bed. I always notified DON of my concerns, I nevered got a response back. Womb nurse don't change wombs daily. My mom passed away due to clogged port that was no change on daily bases.

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Government Inspection History

3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Fire Safety StandardHealth Standard4 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2026

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 14, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2026

Oct 4, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 3, 2024

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 3, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 3, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

Nov 17, 2023Fire Safety StandardHealth Standard21 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Provide emergency officials' contact information.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Nursing & Rehabilitation Center at Good Shepherd offer?

Nursing & Rehabilitation Center at Good Shepherd offers Skilled Nursing / Long Term Care.

How much does Nursing & Rehabilitation Center at Good Shepherd cost?

Nursing & Rehabilitation Center at Good Shepherd has not published its pricing. For context, communities in Little Rock that publish rates start around $4,200 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Nursing & Rehabilitation Center at Good Shepherd located?

Nursing & Rehabilitation Center at Good Shepherd is located at 3001 Aldersgate Road in Little Rock, Arkansas.

What do families say about Nursing & Rehabilitation Center at Good Shepherd?

Reviews for the Nursing & Rehabilitation Center at Good Shepherd are sharply split: many families praise the warmth of nursing, CNA, and therapy staff and the cleanliness of the facility, while a substantial number of others describe serious safety, staffing, and communication failures. The community appears strong for straightforward short-term rehab but several reviewers say it struggled with more complex medical or dementia-related needs.

How did Nursing & Rehabilitation Center at Good Shepherd do on recent health and safety inspections?

Nursing & Rehabilitation Center at Good Shepherd had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Nursing & Rehabilitation Center at Good Shepherd?

Submit the Request Information form on this page to connect with Nursing & Rehabilitation Center at Good Shepherd and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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