Todd DuRose
Jul 2026
Started with this location and then ended up working with the owner of the Norfolk location after this one closed. The Norfolk location is fantastic!
Nurse Next Door Home Care Services - Hampton Roads
Kiln Creek Pkwy3.9(14 ratings)· Newport News average: 4.2
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1 / 6Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of clients served by this home care agency consistently praise individual caregivers—especially one named caregiver—for compassionate, reliable support with dementia and Parkinson's care. At the same time, several reviewers report serious trouble reaching the local Newport News office, and one review states the office was in the process of closing.
What reviewers praise
- Caregivers described as compassionate and dependable with dementia patients
- One caregiver credited with improving a client's overall health
- Families report reduced stress with day-to-day caregiver support
- Positive experiences with hospice care mentioned by a family
What reviewers flag
- Several reviewers report serious difficulty reaching the local office
- One report describes missed scheduled callbacks from the office
- One review states the Newport News office was closing
AI-generated from reviews and community data.
Nurse Next Door Home Care Services - Hampton Roads is a home health agency serving Newport News, Virginia offering At-Home Care and Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.9 out of 5 across 14 reviews.
About Nurse Next Door Home Care Services - Hampton Roads
Nurse Next Door Home Care Services in Newport News, Virginia provides home health and hospice care. The service operates through individual caregivers who visit clients in their homes to assist with daily activities and medical support.
Families consistently praise specific caregivers, particularly for their compassion and reliability with seniors facing complex needs like dementia and Parkinson's disease. One family wrote that their mother's "overall health" improved with consistent care and engagement. Families describe caregivers as proactive, personable, and genuinely focused on their clients' wellbeing. However, some families report significant communication challenges, including difficulty reaching the Newport News office and missed scheduled callbacks. A few reviews raise concerns unrelated to direct care quality.
The service holds a 3.9 out of 5 rating across 14 Google reviews. While individual caregiver relationships appear strong when established, prospective families should clarify service availability and responsiveness with the local office before committing.
Types of Care at Nurse Next Door Home Care Services - Hampton Roads
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Nurse Next Door Home Care Services - Hampton Roads
3.9overall · 14 ratings combined
3.9★ on Google (14)
Tim Markley
Apr 2025
As far as I can tell there are no Nurse Next Door services from the Newport News office. I have tried for over a week to get in touch with this office. I’ve called their HQ office 5 times over a week and was scheduled for the local office to call me. They didn’t call at the scheduled time and I reported this to the HQ office. They told me they would get with the local office and I would get a call. I again called the HQ office and waited about 7 hours for a callback. I was told by the HQ representative that they are sorry and are closing the Newport News office. With such a poor response from the HQ and Newport News Nurse Next Door I question whether they are legitimate.
Shawn Galloway
Nov 2024
Thank you Nurse Next Door..did an excellent job with my father who was in hospice care..thank you Team. Shawn Galloway
Briana Taravella
Apr 2022
Very good service! My mother has Parkinson’s dementia and needs assistance in the morning for a few hours and in the evening. Phyllis has been a frequent caretaker for my mother and we just love her. She’s caring, dependable, proactive and pleasant. She has experience with dementia patients. All the caretakers have been good but we especially love Phyllis!
Savoir Fair
Mar 2022
Ms. Phyllis does an excellent job with my 90 year old grandmother who battled dementia. Very thankful to have her services.
Frequently Asked Questions
What types of care does Nurse Next Door Home Care Services - Hampton Roads offer?
Nurse Next Door Home Care Services - Hampton Roads offers At-Home Care and Home Health.
Where is Nurse Next Door Home Care Services - Hampton Roads located?
Nurse Next Door Home Care Services - Hampton Roads is located at Kiln Creek Pkwy in Newport News, Virginia.
What do families say about Nurse Next Door Home Care Services - Hampton Roads?
Nurse Next Door Home Care Services - Hampton Roads carries a 3.9 out of 5 rating from 14 Google reviews. Families of clients served by this home care agency consistently praise individual caregivers—especially one named caregiver—for compassionate, reliable support with dementia and Parkinson's care. At the same time, several reviewers report serious trouble reaching the local Newport News office, and one review states the office was in the process of closing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Nurse Next Door Home Care Services - Hampton Roads?
Submit the Request Information form on this page, or contact Nurse Next Door Home Care Services - Hampton Roads directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Nurse Next Door Home Care Services - Hampton Roads? Claim this listing to update photos, pricing, and details. It's free.
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Home care · no referral needed