MyLivingChoice

NSI Nursing Service, Inc.

5995 East Grant Road, Suite 107

4.2(31 ratings)· Tucson average: 4.2

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NSI Nursing Service, Inc. logo

Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 1992
Medicare status
Medicare-certified home health agency since 1992
Therapy services
In-home physical, occupational, and speech therapy available
Ownership
Privately owned agency
Complex pediatric needs
Families report long-term nursing for children with complex needs

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families with long-term clients describe NSI as family-oriented, well-trained, and easy to reach, with several relying on the same nurses for 8 to 15 years. One reviewer strongly disagrees, reporting that workers in their grandmother's home did not complete required tasks. Google rating is 4.2 from 31 reviews.

What reviewers praise

  • Long-term relationships, some families served 8 to 15+ years
  • Nurses described as well trained for complex needs
  • Easy to reach at any time of day
  • Supports the family as well as the patient
  • Good coordination of care and communication

What reviewers flag

  • One report of staff not doing assigned duties and idling in the home
  • Medicare has not yet published a quality star rating
  • No published pricing

AI-generated from reviews and community data.

NSI Nursing Service, Inc. is a home health agency serving Tucson, Arizona offering Home Health. Families rate it 4.2 out of 5 across 31 reviews.

About NSI Nursing Service, Inc.

NSI Nursing Service, Inc. is a Medicare-certified home health agency serving Tucson, AZ and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.

Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at NSI Nursing Service, Inc.

Home Health

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Reviews of NSI Nursing Service, Inc.

4.2overall · 31 ratings combined

4.2★ on Google (31)

aa999xyz m

Feb 2026

via Google ↗ · Report

great care and concern for their client to get them better in timely manner! Reliable and transported the both in home and office staff. Having them for a number of years and appreciate it their dedication to the well-being of individuals. Easy to contact no matter the time of day even if it's a minor thing. Just not concern for the client but the family members involved with that individual. Always professional attitude even when things are not working correctly :)

Imaunii Orduno

Sep 2025

via Google ↗ · Report

Where do I start? I'm not one to give bad reviews but this one definitely does need one. It involves my family and I will not be silent. The true rating I'd give this is 0 my grandma has been with NSI for years, she's had multiply replacements with people and some have passed away, (RIP) but truely majority of the workers in this company do not what they are suppose to. They have a whole list of things they have to do and they don't do any of it. All these people do is sit around your loved ones house and wait till it's time to leave and get paid for doing just that.

Autumn

Aug 2025

via Google ↗ · Report

NSI has been truly wonderful and really cares about their patients and employees. 5 stars!

Nancy Cazares

Aug 2025

via Google ↗ · Report

I’ve been with nsi for almost 20 years, and the staff and nurses are incredibly so kind and do such an excellent job with my son my baby, and have been like my second family and don’t even have the words on how to thank them for how grateful I am

VISION STUDIOS INC.

Aug 2025

via Google ↗ · Report

Professional & caring going above & beyond for their employees<br>& Clients NSI ⚕️

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Have you already been in touch with NSI Nursing Service, Inc.?

By submitting, you're okay with us and NSI Nursing Service, Inc. reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

NSI Nursing Service, Inc. is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 10100%US 85%
  • Care was given in a professional way100%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety79%US 82%

36 completed patient surveys, 24% response rate.

How patients did

  • Care started within 2 days of referral87%US 94%
  • Patients got better at walking or moving around79%US 83%
  • Patients got better at getting in and out of bed81%US 83%
  • Patients got better at bathing92%US 86%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations83%US 61%

Service area

NSI Nursing Service, Inc. reports serving 35 ZIP codes, including Tucson, Marana, Chandler, Phoenix, Scottsdale, Vail. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037125. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does NSI Nursing Service, Inc. offer?

NSI Nursing Service, Inc. offers Home Health.

How much does NSI Nursing Service, Inc. cost?

NSI Nursing Service, Inc. has not published its pricing. For context, communities in Tucson that publish rates start around $3,300 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is NSI Nursing Service, Inc. located?

NSI Nursing Service, Inc. is located at 5995 East Grant Road, Suite 107 in Tucson, Arizona.

What do families say about NSI Nursing Service, Inc.?

NSI Nursing Service, Inc. carries a 4.2 out of 5 rating from 31 Google reviews. Families with long-term clients describe NSI as family-oriented, well-trained, and easy to reach, with several relying on the same nurses for 8 to 15 years. One reviewer strongly disagrees, reporting that workers in their grandmother's home did not complete required tasks. Google rating is 4.2 from 31 reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from NSI Nursing Service, Inc.?

Yes. NSI Nursing Service, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use NSI Nursing Service, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit NSI Nursing Service, Inc.?

Submit the Request Information form on this page, or contact NSI Nursing Service, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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