MyLivingChoice

Novel Home Care

247 Prospect Ave

4.5(19 ratings)· Brooklyn average: 4.4

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Novel Home Care is an at-home care agency serving families in Brooklyn with a 4.5 out of 5 rating from a small number of Google reviews. Most reviewers highlight positive experiences with specific coordinators and office staff, though one review raises a concern about communication.

What reviewers praise

  • Coordinators described as kind, responsive, and attentive
  • Office staff praised as proactive and helpful
  • Reviewers feel supported through difficult situations
  • Staff explain processes calmly and clearly

What reviewers flag

  • One report of staff not fully listening to concerns

AI-generated from reviews and community data.

Novel Home Care is a home care agency serving Brooklyn, New York offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.5 out of 5 across 19 reviews.

About Novel Home Care

Novel Home Care is an at-home care community in Brooklyn, New York.

Families rate Novel Home Care 4.5 out of 5 based on 19 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Novel Home Care

At-Home Care

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Reviews of Novel Home Care

4.5overall · 19 ratings combined

4.5★ on Google (19)

Zarina Hamidova

May 2026

via Google ↗ · Report

I'd like to leave a positive review about the coordinator, Dilrabo. She's a very kind, responsible, and attentive woman. She always helps, explains everything calmly, and treats people with respect. It's a pleasure working with her because she's always available and eager to help in any situation. I thank her for her kindness, support, and positive attitude!

Саглар Болеева

May 2026

via Google ↗ · Report

I would like to express my sincere gratitude to my coordinator at the Dilrabo Coordinator agency. She is very responsive, attentive, and polite in communication. She always helps me navigate even difficult situations, knows how to resolve issues quickly, and provides helpful advice. She is a very competent and professional person. It is always pleasant and comfortable to work with her. Thank you for your help, support, and responsible approach to your work! — Saglar Boleeva I would like to express my sincere gratitude to my coordinator at the Dilrabo Coordinator agency. She is very responsive, attentive, and polite in communication. She always helps resolve even difficult situations, knows how to solve issues quickly, and gives helpful advice and support. She is a very competent and professional person. It is always pleasant and comfortable to work with her. Thank you for your help, support, and responsible attitude toward your work! — Saglar Boleeva

G Gul

Mar 2026

via Google ↗ · Report

I'd like to wholeheartedly thank the office staff – Zhadi and Madina. They are very proactive, attentive, and incredibly helpful. I've applied for a job at various offices, but I've never encountered such a sincere, friendly, and respectful attitude as here. They always explain everything calmly, help, and are understanding, creating a very pleasant atmosphere. I'd also like to thank the coordinator, Katya. She's a very reasonable, understanding, and supportive person. She's always available, ready to answer questions, and help in any situation. With such a coordinator, you feel confident and at ease in your work. And, of course, I'd like to thank the other girls in the office. Unfortunately, I don't know all of them by name, but each of them is very polite, friendly, and always ready to help. Coordinator Dilya, in particular, always answers questions and treats you with attention. The Novel office team is truly a team of warm, experienced, and competent people. It's very gratifying to see the employees treat those who come to apply for a job so respectfully and warmly. Many thanks to the entire team for their professionalism, support and human attitude!

Angela Latta

Feb 2025

via Google ↗ · Report

Unprofessional, don't take time to listen as you speaking, basically they listen to reply then to listen to understand your concern.

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By submitting, you're okay with us and Novel Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Novel Home Care offer?

Novel Home Care offers At-Home Care.

Where is Novel Home Care located?

Novel Home Care is located at 247 Prospect Ave in Brooklyn, New York.

What do families say about Novel Home Care?

Novel Home Care carries a 4.5 out of 5 rating from 19 Google reviews. Most reviewers highlight positive experiences with specific coordinators and office staff, though one review raises a concern about communication. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Novel Home Care?

Submit the Request Information form on this page, or contact Novel Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Brooklyn.

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