Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 1999
Home Health Compare
Novel Healthcare Services is a home health agency serving Dallas, Texas offering Home Health. Families rate it 4.2 out of 5 across 26 reviews.
About Novel Healthcare Services
Novel Healthcare Services is a Medicare-certified home health agency serving Dallas, TX and has been Medicare certified since 1999. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Novel Healthcare Services 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Novel Healthcare Services
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4.2overall · 26 ratings combined
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Medicare Quality of Care
Novel Healthcare Services is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency60%US 79%
- Rated their overall care 9 or 10 out of 1072%US 85%
- Care was given in a professional way79%US 89%
- The team communicated well77%US 86%
- The team discussed medicines, pain and home safety73%US 82%
57 completed patient surveys, 11% response rate.
Hospital outcomes
- Discharged to the community71%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral90%US 94%
- Patients got better at walking or moving around74%US 83%
- Patients got better at getting in and out of bed66%US 83%
- Patients got better at bathing78%US 86%
- Patients' breathing improved80%US 85%
- Patients got better at taking medications correctly80%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations23%US 61%
Service area
Novel Healthcare Services reports serving 149 ZIP codes, including Dallas, Fort Worth, Arlington, Irving, Plano, Garland, Carrollton, Grand Prairie, Mesquite, Bedford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 459465. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Novel Healthcare Services offer?
Novel Healthcare Services offers Home Health.
How much does Novel Healthcare Services cost?
Novel Healthcare Services has not published its pricing. For context, communities in Dallas that publish rates start around $4,045 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Novel Healthcare Services located?
Novel Healthcare Services is located at 7920 Belt Line Road Suite 255 in Dallas, Texas.
Does Medicare cover care from Novel Healthcare Services?
Yes. Novel Healthcare Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Novel Healthcare Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Novel Healthcare Services?
Submit the Request Information form on this page to connect with Novel Healthcare Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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