1 / 5Family reviews of Nova Leap Home Health in Amherst are largely positive, with clients praising a particular caregiver's dedication and describing good communication with the office about scheduling and care needs. One former caregiver's review raises serious concerns about how the agency treats its staff, including overscheduling and pressure to work while sick.
AI-generated from reviews and community data.
Nova Leap Home Health provides home care services in Amherst, New Hampshire, offering personalized care plans designed to meet individual and family needs. The company serves seniors across the continuum of care, with particular expertise in dementia care, where caregivers are trained to deliver compassionate support with practical skills and empathy.
The organization offers a range of services including assistance with activities of daily living, personal care, meal planning and preparation, and help with day-to-day household tasks. Specialized programs include respite care to give family caregivers a break, palliative care with a focus on patient abilities and functions, and senior transitional services to help older adults move through various stages of care following hospital stays or into rehabilitation settings. Veterans have access to dedicated personal care services and help with activities of daily living.
Nova Leap emphasizes aging in place and maintaining independence, providing meaningful activities, friendship, and consistent caregiver interaction. The company takes a well-rounded approach that includes care and support both within and outside the home. A team member meets with families to understand their specific needs and create personalized care plans tailored to their situation.
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Help Me Choose4.5overall · 10 ratings combined
4.5★ on Google (10)
Clinton Gordon
May 2026
I Love my nurse Heather. She treats me very well and helps with everything and anything I ask. She makes me feel like I’m family to her and I miss her before she even came walks out the door, I changed agencies when she switched just so I couldn’t lose her. Thank you Heather for everything I love telling people this is my nurse Heather!
David Davis
May 2026
My caregiver Heather goes above and beyond her duties of what she has to do when she’s with me and I am very satisfied with heathers performance while she is here she Exemplifies her behavior her attitude and truly gives nova leap a good name. There aren’t many nurses who are truly dedicated like she is and it’s a blessing to find one and when you do you should cherish it because it’s once in a lifetime you come across that. If it wasn’t for her nova leap would just be another home health company. Heather really shines bright for them.
Jennifer Blakley
Mar 2026
Nova Leap Home Health is a great company to work for. I’ve been working as a caregiver for the past 12 years but the past 2 years with Armistead/Nova Leap have been the best. They care as much for their caregivers as they do their clients, everyone is treated with kindness and respect.
Lucie Lacasse
Mar 2026
It’s been a great agency to work for, great communication between caregiver and office, and very understanding with scheduling and caring for the clients as well as us caregivers.
Anonymous 5683
Mar 2026
Horrible agency to work for. They don’t care for the health aids, you could be throwing up flu sick and still expected to go do your shift or your job is threatened. They don’t do anything to help you with inappropriate clients. There’s a new rule every week and if you don’t obey them your job is threatened. If you’re having car issues they threaten your job if you don’t find a way to get to your shift. When you quit, they don’t call to ask you why or help you to keep you on, yet they are in need of Health aids. They take your Nova points away and shut down your existence. They over schedule you even over State limits. I’ve been in the health care field for over 25 years, Hands down this is the worst agency I’ve ever worked for. Do NOT recommend working for them.
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