Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 1992
Home Health Compare
Norton Home Health is a home health agency serving Louisville, Kentucky offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.
About Norton Home Health
Norton Home Health is a Medicare-certified home health agency serving Louisville, KY and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Norton Home Health 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Norton Home Health
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3.7overall · 3 ratings combined
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Medicare Quality of Care
Norton Home Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1087%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well84%US 86%
- The team discussed medicines, pain and home safety86%US 82%
203 completed patient surveys, 24% response rate.
Hospital outcomes
- Discharged to the community89%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral89%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed84%US 83%
- Patients got better at bathing81%US 86%
- Patients' breathing improved87%US 85%
- Patients got better at taking medications correctly80%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations66%US 61%
Service area
Norton Home Health reports serving 34 ZIP codes, including Louisville, Fairdale, Fisherville, Masonic Home, Prospect. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187149. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Norton Home Health offer?
Norton Home Health offers Home Health.
Where is Norton Home Health located?
Norton Home Health is located at 9510 Ormsby Station Road, Suite 100 in Louisville, Kentucky.
Does Medicare cover care from Norton Home Health?
Yes. Norton Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Norton Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Norton Home Health?
Submit the Request Information form on this page to connect with Norton Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Norton Home Health? Claim this listing to update photos, pricing, and details. It's free.
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