MyLivingChoice

Northgate Care Center

960 4th Street Nw

4.9(8 ratings)

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Northgate Care Center, photo 11 / 5

Quick Facts

Total units
50
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
50
Room type
Residents have private rooms, not shared
Support services
On-site therapy and scheduled transportation offered

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Northgate Care Center as a warm, well-run skilled nursing facility where staff are attentive and meals are a highlight. Reviewers consistently praise the caring atmosphere, cleanliness, and the sense that residents are happy and well looked after.

What reviewers praise

  • Staff described as caring and hard-working
  • Meals praised as excellent by multiple reviewers
  • Facility described as well kept and clean
  • Residents have private rooms
  • Daily activities include therapy, exercise, and transportation

AI-generated from reviews and community data.

Northgate Care Center is a senior living community in Waukon, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.9 out of 5 across 8 reviews.

About Northgate Care Center

Northgate Care Center is a skilled nursing and long-term care community in Waukon, Iowa, licensed for up to 50 residents. The facility is Medicare and Medicaid certified and operates with 24-hour staff including on-site registered nurses, offering medication management, housekeeping, and laundry services.

Private rooms, a restaurant-style dining room, an emergency call system, wheelchair accessibility, and gathering spaces support daily living. Reviewers consistently praise the quality of meals, the attentiveness and professionalism of staff, and the welcoming atmosphere. One reviewer noted that residents "find genuine connection with the staff who are not only hard working but truly caring." Multiple families reported that residents are treated with kindness and respect, appear content, and benefit from daily activities including therapy, exercise, and transportation.

Types of Care at Northgate Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Northgate Care Center

4.9overall · 8 ratings combined

4.9★ on Google (8)

Lexia Burgin

Feb 2026

via Google ↗ · Report

Caring staff and amazing administrator. Keep up the great work!

Marcie Miller

Nov 2025

via Google ↗ · Report

I feel that Northgate staff does an excellent job at caring for John. He likes being here and is treated with kindness and respect. Hats off to Megan Kelly for her abilty to see what is going on all around her and is always willing to help wherever she is needed. We feel very fortunate to have such a caring facility. The meals that are served here are also wonderful. Kris does an excellent job with food service. I thank God every day for this Care Facility. Thank you to all of the staff.

Pat Selberg

Oct 2025

via Google ↗ · Report

Northgate is a very caring professional place to be. Staff is excellent. Food is super good. Facility is well kept. Residents seem very happy, content and well cared for!

Rebecca Haefele

Aug 2025

via Google ↗ · Report

At Northgate Care Center residents find genuine connection with the staff who are not only hard working but truly caring. Residents are able to feel at home with the comfort of a private room and excellent meals served with dignity. Residents also benefit from enriching daily activities like therapy, exercise, and transportation when needed.

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Government Inspection History

5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 4, 2026Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Ensure that residents are free from significant medication errors.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 25, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 2, 2026

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026

Nov 14, 2025Health Complaint8 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025

Feb 20, 2025Fire Safety StandardHealth StandardNo citations
Sep 22, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024

Apr 25, 2024Fire Safety StandardHealth Standard2 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Northgate Care Center offer?

Northgate Care Center offers Skilled Nursing / Long Term Care.

Where is Northgate Care Center located?

Northgate Care Center is located at 960 4th Street Nw in Waukon, Iowa.

What do families say about Northgate Care Center?

Northgate Care Center carries a 4.9 out of 5 rating from 8 Google reviews. Families describe Northgate Care Center as a warm, well-run skilled nursing facility where staff are attentive and meals are a highlight. Reviewers consistently praise the caring atmosphere, cleanliness, and the sense that residents are happy and well looked after. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Northgate Care Center do on recent health and safety inspections?

Northgate Care Center had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Northgate Care Center?

Submit the Request Information form on this page, or contact Northgate Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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