Lexia Burgin
Feb 2026
Caring staff and amazing administrator. Keep up the great work!
1 / 5CMS Care Compare
Families describe Northgate Care Center as a warm, well-run skilled nursing facility where staff are attentive and meals are a highlight. Reviewers consistently praise the caring atmosphere, cleanliness, and the sense that residents are happy and well looked after.
AI-generated from reviews and community data.
Northgate Care Center is a senior living community in Waukon, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.9 out of 5 across 8 reviews.
Northgate Care Center is a skilled nursing / long term care community in Waukon, Iowa. The community is licensed for up to 50 residents.
Families rate Northgate Care Center 4.9 out of 5 based on 8 Google reviews.
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Help Me Choose4.9overall · 8 ratings combined
4.9★ on Google (8)
Lexia Burgin
Feb 2026
Caring staff and amazing administrator. Keep up the great work!
Marcie Miller
Nov 2025
I feel that Northgate staff does an excellent job at caring for John. He likes being here and is treated with kindness and respect. Hats off to Megan Kelly for her abilty to see what is going on all around her and is always willing to help wherever she is needed. We feel very fortunate to have such a caring facility. The meals that are served here are also wonderful. Kris does an excellent job with food service. I thank God every day for this Care Facility. Thank you to all of the staff.
Pat Selberg
Oct 2025
Northgate is a very caring professional place to be. Staff is excellent. Food is super good. Facility is well kept. Residents seem very happy, content and well cared for!
Rebecca Haefele
Aug 2025
At Northgate Care Center residents find genuine connection with the staff who are not only hard working but truly caring. Residents are able to feel at home with the comfort of a private room and excellent meals served with dignity. Residents also benefit from enriching daily activities like therapy, exercise, and transportation when needed.
5 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that residents are free from significant medication errors.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Mar 25, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 2, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 24, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 25, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Northgate Care Center offers Skilled Nursing / Long Term Care.
Northgate Care Center is located at 960 4th Street Nw in Waukon, Iowa.
Families describe Northgate Care Center as a warm, well-run skilled nursing facility where staff are attentive and meals are a highlight. Reviewers consistently praise the caring atmosphere, cleanliness, and the sense that residents are happy and well looked after.
Northgate Care Center had 5 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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