Michelle Thorpe
Jul 2026
Recently visited a friend here, Staff was very friendly and I was impressed with the thorough manner in which they conduct the visiting process; they seem to have an excellent security protocol!
1 / 5Quick Facts
- Total units
- 280
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 280
- Inspections
- View history (69 citations)
- Therapy focus
- On-site PT, OT, and speech therapy for trauma recovery
- Visitor policy
- Formal security protocol required for visitor check-in
CMS Care Compare
What Families Think
Northeast Center for Rehabilitation and Brain Injury is a skilled nursing and long-term care facility in Lake Katrine, NY specializing in brain injury and trauma recovery. Most reviewers praise the therapy staff and describe strong recovery outcomes, though one detailed account raises serious concerns about medical oversight, equipment provision, and financial transparency.
The Good
- Reviewers credit PT/OT/speech therapy with major recovery gains
- Nurses and aides described as kind and attentive
- Visiting process has thorough, reassuring security protocol
- Resident rooms described as clean and nicely decorated
The Bad
- One report of repeated undiagnosed infections during an 8-month stay
- One report of delayed, inadequate wheelchair replacement at discharge
- One report of unexplained retention of a resident's disability payments
- One report describing poor communication and lack of transparency with family
AI-generated from reviews and community data.
Northeast Center for Rehabilitation and Brain Injury is a senior living community in Lake Katrine, New York offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.9 out of 5 across 260 reviews.
About Northeast Center for Rehabilitation and Brain Injury
Northeast Center for Rehabilitation and Brain Injury is a skilled nursing and long-term care facility in Lake Katrine, New York, licensed for 280 residents. It specializes in brain injury rehabilitation and post-acute care for patients requiring intensive medical support.
Families describe the staff as consistently warm and welcoming, with visitors noting that team members created a comfortable environment even during emotionally difficult visits. Rehabilitation outcomes stand out in reviews, one family reported significant functional gains in speech, mobility, and self-care after their husband transferred from acute care on a ventilator. Physical, occupational, and speech therapy appear to be strengths families recognize. Rooms are described as modern and clean with pleasant décor, and the facility maintains formal security protocols for visitors.
One family's account raises concerns about infection management and diagnostic care during a prolonged eight-month stay, suggesting inconsistency in clinical oversight. This contrasts sharply with the five-star accounts of therapeutic progress and staff attentiveness.
The community holds a 3.9 out of 5 Google rating across 260 reviews, reflecting mixed experiences that lean toward positive but with notable exceptions.
Types of Care at Northeast Center for Rehabilitation and Brain Injury
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Northeast Center for Rehabilitation and Brain Injury
3.9overall · 260 ratings combined
3.9★ on Google (260)
mary darwak
Jun 2026
Hi my husband was taken to Westchester med hospital on a ventilator for a month than a trac.he couldn’t talk,walk sit or care for himself.he was transferred to northeast trauma center by ambulance. I would definitely recommend trauma center for pt , ot& speech.my husband can talk,walk& even move his own wheelchair.there just starting on solid foods& hopefully the feeding tube will come out. Sylvia nurse aid is so sweet with my husband & so good with patients.we love her.nurses have been wonderful. Thank you all for the care my husband is getting.
Gabi Espinosa
Apr 2026
My brother spent nearly 8 months in this brain injury center, and unfortunately, our experience was extremely disappointing. During his stay, he suffered at least five major infections while in a very vulnerable condition. What is most concerning is that these were never properly investigated or diagnosed by the medical team. We only discovered what was happening thanks to private healthcare that we had to arrange and pay for ourselves. It often felt like the focus was simply on keeping patients alive, rather than helping them recover or improve their quality of life. When we were finally discharged, my brother was entitled to a new wheelchair through his medicaid insurance. Despite requesting it in advance, staff initially denied this questioning our word. On the day we were leaving, they admitted it should have been provided—but since they had not arranged it, we were given an old, used wheelchair in very poor condition instead. It was shocking and unacceptable. The wheelchair lasted 5 months. Pathetic and unfair. Even more worrying, the institution continues to receive my brother’s disability payments. We have sent multiple emails requesting clarification, but they have not responded, while around $8,000 of his money appears to have been retained without explanation. No response... Overall, we felt that families were not listened to, care standards were poor, and there was a lack of transparency and accountability. In our experience, this center prioritizes financial aspects over patient care. I would strongly advise others to be extremely cautious.
Sue Weinstein
Mar 2026
My mom is on the first floor and it was very nicely decorated with pretty floral pictures on the wall. Her room was modern and clean. The staff was very kind and helpful.
Everett
Nov 2025
I had never been to this facility, and was already quite nervous about visiting my friend who is suffering a serious climbing accident. The staff made me feel at ease with lots of smiles, politeness, and easy instructions. After I met my friend, he too talked about how much loved Northeast Center. Well done!
Government Inspection History
9 inspection visits in the last three years, 69 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jul 25, 2025Health Complaint3 citations
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 7, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 7, 2025
Jan 16, 2025Health Complaint3 citations
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 1, 2025
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 1, 2025
Nov 21, 2024Fire Safety StandardHealth ComplaintHealth Standard30 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 27, 2024
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Have proper power supply for life support equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 20, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 20, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 20, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2025
Have elevators that firefighters can control in the event of a fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternDeficient, Provider has no plan of correction
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 20, 2025
Observe each nurse aide's job performance and give regular training.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedDeficient, Provider has no plan of correction
Apr 9, 2024Health Complaint3 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Dec 27, 2023Health Complaint4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2024
Nov 2, 2023Health Complaint3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 12, 2024
Aug 25, 2023Health Complaint3 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2023
May 25, 2022Fire Safety StandardHealth Standard8 citations
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 1, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Install proper backup exit lighting.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 22, 2022
Feb 7, 2019Fire Safety StandardHealth Standard12 citations
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2019
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2019
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2019
Ensure that testing and maintenance of electrical equipment is performed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2019
Include a process for Emergency Preparedness collaboration.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 22, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Northeast Center for Rehabilitation and Brain Injury offer?
Northeast Center for Rehabilitation and Brain Injury offers Skilled Nursing / Long Term Care.
Where is Northeast Center for Rehabilitation and Brain Injury located?
Northeast Center for Rehabilitation and Brain Injury is located at 300 Grant Avenue in Lake Katrine, New York.
What do families say about Northeast Center for Rehabilitation and Brain Injury?
Northeast Center for Rehabilitation and Brain Injury is a skilled nursing and long-term care facility in Lake Katrine, NY specializing in brain injury and trauma recovery. Most reviewers praise the therapy staff and describe strong recovery outcomes, though one detailed account raises serious concerns about medical oversight, equipment provision, and financial transparency.
How did Northeast Center for Rehabilitation and Brain Injury do on recent health and safety inspections?
Northeast Center for Rehabilitation and Brain Injury had 9 government inspection visits in the last three years, with 69 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Northeast Center for Rehabilitation and Brain Injury?
Submit the Request Information form on this page to connect with Northeast Center for Rehabilitation and Brain Injury and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Northeast Center for Rehabilitation and Brain Injury? Claim this listing to update photos, pricing, and details. It's free.
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