Northeast Arc
1 Southside Road3.3(101 ratings)· Danvers average: 4.3
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Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2002
Home Health Compare
Northeast Arc is a home health agency serving Danvers, Massachusetts offering Home Health. Families rate it 3.3 out of 5 across 101 reviews.
About Northeast Arc
Northeast Arc is a Medicare-certified home health agency serving Danvers, MA and has been Medicare certified since 2002. Services offered in the home include skilled nursing, physical therapy and medical social services. The agency is a nonprofit organization.
Medicare has not yet published a quality of patient care star rating for this agency, usually because it has too few recent patients for a reliable score.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Northeast Arc
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Help Me ChooseReviews of Northeast Arc
3.3overall · 101 ratings combined
3.3★ on Google (101)
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Medicare Quality of Care
Northeast Arc is a Medicare-certified home health agency (certified since 2002). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Medical social services
What patients say
- Would definitely recommend the agency97%US 79%
- Rated their overall care 9 or 10 out of 1099%US 85%
- Care was given in a professional way98%US 89%
- The team communicated well100%US 86%
- The team discussed medicines, pain and home safety84%US 82%
13 completed patient surveys, 13% response rate.
How patients did
- Care started within 2 days of referral100%US 94%
- Patients who had a fall with major injury (lower is better)0%US 1%
Service area
Northeast Arc reports serving 47 ZIP codes, including Haverhill, Lynn, Acton, Amesbury, Arlington, Beverly, Brookline, Burlington, Byfield, Chelmsford and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227474. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Northeast Arc offer?
Northeast Arc offers Home Health.
Where is Northeast Arc located?
Northeast Arc is located at 1 Southside Road in Danvers, Massachusetts.
What do families say about Northeast Arc?
Northeast Arc carries a 3.3 out of 5 rating from 101 Google reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Northeast Arc?
Yes. Northeast Arc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Northeast Arc?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Northeast Arc?
Submit the Request Information form on this page, or contact Northeast Arc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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