MyLivingChoice

North Ridge Memory Care

8101 Palomas Avenue Northeast

4.3(35 ratings)· Albuquerque average: 4.1

Part of Anthem Memory Care · 21 communities · 4.5★ average

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North Ridge Memory Care, photo 11 / 6

Quick Facts

Staffing
24/7 on-site nurse for medical needs
Building layout
Single-story facility, no multiple floors
Resident population
Serves only dementia and Alzheimer's residents
Transportation
Weekly van outings for residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe North Ridge as a memory-care-focused community in Albuquerque where dementia-trained staff build close, personal relationships with residents and keep families closely informed, especially during end-of-life care. Many reviewers highlight the calm, single-story environment and attentive nursing support, though several also report frustrating billing disputes and staffing shortages, particularly after a change in management.

What reviewers praise

  • Staff frequently praised as compassionate and dementia-trained
  • 24/7 nurse on-site for medical needs
  • Calm, quiet single-story building layout
  • Close communication with families during illness and hospice
  • Weekly van outings and daily group activities
  • Long-tenured staff who know residents personally

What reviewers flag

  • Several reports of billing or refund disputes after a resident's death or departure
  • Multiple mentions of understaffing, especially after a management change
  • One report of admission being denied abruptly after paperwork was completed

AI-generated from reviews and community data.

North Ridge Memory Care is a senior living community in Albuquerque, New Mexico offering Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 35 reviews.

About North Ridge Memory Care

North Ridge Memory Care is an assisted living and independent living community in Albuquerque, New Mexico, specializing in memory care for residents with dementia, Alzheimer's disease, and related conditions. The facility is a one-story building designed with low ceilings and quiet spaces intended to support residents with cognitive decline.

Families consistently praise the staff's expertise and compassion. Multiple reviews highlight that staff are trained in dementia care and responsive to residents' complex medical needs, with one family noting their mother became "responsive and engaged" after moving to the community. Communication with distant family members is a strength families mention, staff provided regular updates on health changes and served as reliable points of contact, particularly during restrictions. Families also describe staff members as knowledgeable, kind, and committed to personalized care that improves residents' daily quality of life, even as conditions advance.

Some families mention activities and food positively, though one review noted food temperature concerns. A handful of reviews raise staffing stability and administrative issues, including rapid rate increases and contract terms. The community holds a 4.3-star rating across 34 Google reviews, reflecting strong satisfaction tempered by occasional experiences with operational challenges.

Types of Care at North Ridge Memory Care

Memory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of North Ridge Memory Care

4.3overall · 35 ratings combined

4.3★ on Google (35)

Brandy B

Sep 2026

via Google ↗ · Report

There are two med techs that work at Northridge named Brianna and Bella. They are both absolutely amazing very attentive. I really like the staff that work at the front door and the leadership team. Very impressed with this facility.

Hector Garcia

Jun 2026

via Google ↗ · Report

Beautiful place great people with the best customer service

Deana Smiel

Jan 2025

via Google ↗ · Report

Modification after one year: My mother is no longer living here.<br>It's a nice place with caring staff and good food but they have new management apparently who are awful. They raised their rates and you had to sign a new contract almost immediately or get out that day! They are always very short staffed and they hire a lot of small women, some pregnant, who can't do the job. Be prepared to be there alot and do alot of their jobs, even for other patients! Old review: My mother is living here. it's our 3rd try and we think it's the best in the city. She's happy and well taken care of. She loves the staff and they're all really friendly. The facility is beautiful and the food is excellent. They take her on many field trip adventures. We've had a family birthday party for her there and it was perfect. The residents have become friends of my family, too. There is a beauty parlor where she gets her hair done and her nails get painted weekly. She's much more pampered than she's ever been!

Clint Martin

Jun 2024

via Google ↗ · Report

Be careful. My wife was in memory care for 5 days and left. It cost us over $1,000 per day due to the contract. Oh, and when they "refunded" the $3,000 community fee. They did not refund the NM gross receipts tax. If you like your coffee and your scrambled eggs cold, this is your place. Understaffed.

Diane Edlinger

May 2024

via Google ↗ · Report

Morning Star memory care is an amazing place. It is clean. It is very clear that the staff care about the residents that live there. I am happy my parents are there.

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Frequently Asked Questions

What types of care does North Ridge Memory Care offer?

North Ridge Memory Care offers Memory Care.

How much does North Ridge Memory Care cost?

North Ridge Memory Care has not published its pricing. For context, communities in Albuquerque that publish rates start around $5,085 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is North Ridge Memory Care located?

North Ridge Memory Care is located at 8101 Palomas Avenue Northeast in Albuquerque, New Mexico.

What do families say about North Ridge Memory Care?

North Ridge Memory Care carries a 4.3 out of 5 rating from 35 Google reviews. Families describe North Ridge as a memory-care-focused community in Albuquerque where dementia-trained staff build close, personal relationships with residents and keep families closely informed, especially during end-of-life care. Many reviewers highlight the calm, single-story environment and attentive nursing support, though several also report frustrating billing disputes and staffing shortages, particularly after a change in management. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit North Ridge Memory Care?

Submit the Request Information form on this page, or contact North Ridge Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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