North Penn Manor

240 North Sherman Street

2.6(9 ratings)· Wilkes Barre average: 3.8

Quick Facts

Total units: 80
Licensed capacity: 80 residents
Ownership: Small, owner-operated personal care home

What Families Think

North Penn Manor is a small, owner-operated personal care home in Wilkes-Barre with a low overall Google rating built from a handful of reviews. One family praised the personal attention and cleanliness under the owner's direct involvement, while several other reviewers reported serious safety and care concerns.

The Good

Owner personally knows and cares for residents
Small, homey setting compared to larger chains
Rooms are furnished with private bathrooms
One family called care attentive to health changes

The Bad

Multiple reviewers describe experiences as 'horrible'
One report of bed bugs in the facility
One report of resident harm before removal
Overall Google rating is low at 2.6 out of 5

AI-generated from reviews and community data.

North Penn Manor is a senior living community in Wilkes Barre, Pennsylvania offering Assisted Living. Families rate it 2.6 out of 5 across 9 reviews.

About North Penn Manor

North Penn Manor is a assisted living community in Wilkes Barre, Pennsylvania. The community is licensed for up to 80 residents.

Families rate North Penn Manor 2.6 out of 5 based on 9 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at North Penn Manor

Assisted Living

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Reviews of North Penn Manor

2.6overall · 9 ratings combined

2.6★ on Google (9)

Carmen Candelario

May 2025

via Google ↗

All I will say is that I’m happy we got our loved one out alive. Unfortunately I can’t say unharmed but he’s in a better, cleaner and safer place with staff that actually care for their patients.

Jenn H

Oct 2020

via Google ↗

Horrible. If there were a such thing as “zero stars”, that is how I would rate it. DO NOT SEND YOUR FAMILY MEMBER HERE.

Tiiny Lynn

Jul 2018

via Google ↗

Horrible

Emily Harchar

Apr 2018

via Google ↗

This is an excellent personal care home. The owner gets to know each resident and is genuine and caring! The facility is clean and personalized with decorations. They took care of my grandmother and were attentive to any health changes. The rooms are homey , furnished, and have a bathroom as well and the staff is caring. It is small, but its is better than any other home owned by a large company. I am so grateful we chose north Penn manor to take care of my grandmother

AmyMarie Walters

Jan 2018

via Google ↗

Bed bugs

Frequently Asked Questions

What types of care does North Penn Manor offer?

North Penn Manor offers Assisted Living.

Where is North Penn Manor located?

North Penn Manor is located at 240 North Sherman Street in Wilkes Barre, Pennsylvania.

What do families say about North Penn Manor?

How can families visit North Penn Manor?

Submit the Request Information form on this page to connect with North Penn Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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