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North Houston Transitional Care

9814 Grant Rd

4.1(307 ratings)

North Houston Transitional Care — photo 11 / 5

Quick Facts

CMS rating
CMS Five-Star Quality Measures rated facility
Nursing coverage
Licensed nurses on-site 24 hours a day
Insurance accepted
Accepts Medicare, PPOs, HMOs, and major insurers
Transportation cost
Transportation to doctor visits billed separately

What Families Think

Families describe a facility with genuinely warm, attentive staff and a strong rehab program, with many reviewers naming specific nurses, therapists, and aides for praise. At the same time, a notable cluster of reviews describes serious lapses—slow response to call buttons, poor communication between shifts and with family, and instances of neglect—suggesting care quality can vary significantly depending on staffing and shift.

The Good

  • Therapy department (PT/OT/speech) praised repeatedly as excellent
  • Many individual staff members singled out for compassion
  • Food quality frequently praised by residents and visitors
  • Facility often described as clean and odor-free
  • Regular activities like bingo, bible study, and holiday events
  • CMS Five-Star Quality Measures rating cited

The Bad

  • Several reports of slow call-button response, sometimes hours long
  • Multiple reviewers describe neglect or understaffing concerns
  • Communication between staff, shifts, and family repeatedly criticized
  • One report of unsanitary ice and water handling

AI-generated from reviews and community data.

About North Houston Transitional Care

North Houston Transitional Care is a skilled nursing and transitional care facility located right off the 249 Freeway on Grant Road in Houston, Texas. The community focuses on patient-centered care, providing around-the-clock personalized healthcare services and daily living assistance within a thoughtfully designed facility.

Licensed nurses are available 24 hours a day, seven days a week, supporting residents' health, comfort, and safety. The facility has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing, and quality measures.

Rehabilitation is a central part of the care offered, with recovery beginning in an expansive, state-of-the-art rehab gym under the guidance of licensed experts. The goal is to support a successful recovery and help patients return home.

Beyond clinical care, residents and families can enjoy a range of amenities, including a putting green for outdoor leisure and a surround sound theater room and common areas for indoor relaxation. Dining is also highlighted as part of the resident experience, with attention given to food quality.

The community accepts private pay, all PPOs, and a wide range of insurances and HMOs, including Medicare, UHC, UHC Wellmed, Humana, BCBS, Aetna, and Wellcare, with staff available to help explain plan benefits.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.1overall · 307 ratings combined

4.1★ on Google (307)

CHC

Jul 2026

via Google

Diana Worten And Nurse Kervin are awesome. The care and patience they exhibit with people under their care is truly wonderful.

Janice Mata

May 2026

via Google

this place absolutely sucks and should be shut down. they are so unprofessional and none of them should be in healthcare.

Carolyn

May 2026

via Google

We could not be more satisfied with the care my mom has received at NHTC. One of the big and pleasant surprises is how good the food is. Even visitors mentioned how delicious it looked and smelled. Special shootouts to Loney, in the dining room, and Deidre, at the front entrance, who provide extra special care.

Daniel Phillips

Mar 2026

via Google

I came in a wheelchair and with therapy help I walk out on my own.Great rehabilitation, activitys kept us busy, would recommend to anyone and everyone love my time there.

Treva Gibson

Mar 2026

via Google

Overall experience was good considering the changes that took place during my stay. Paying for transportation to and from doctor visits was pricey. Not offering out patient re-hab was very disappointing. The staff and doctors were very nice.Thank You, Treva Gibson

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Frequently Asked Questions

What types of care does North Houston Transitional Care offer?

North Houston Transitional Care offers Skilled Nursing / Long Term Care.

Where is North Houston Transitional Care located?

North Houston Transitional Care is located at 9814 Grant Rd in Houston, Texas.

What do families say about North Houston Transitional Care?

Families describe a facility with genuinely warm, attentive staff and a strong rehab program, with many reviewers naming specific nurses, therapists, and aides for praise. At the same time, a notable cluster of reviews describes serious lapses—slow response to call buttons, poor communication between shifts and with family, and instances of neglect—suggesting care quality can vary significantly depending on staffing and shift.

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