MyLivingChoice

North Houston Transitional Care

9814 Grant Rd

4.1(307 ratings)· Houston average: 4.3

North Houston Transitional Care, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
70
CMS rating
CMS Five-Star Quality Measures rated facility
Nursing coverage
Licensed nurses on-site 24 hours a day
Insurance accepted
Accepts Medicare, PPOs, HMOs, and major insurers
Transportation cost
Transportation to doctor visits billed separately

What Families Think

Families describe a facility with genuinely warm, attentive staff and a strong rehab program, with many reviewers naming specific nurses, therapists, and aides for praise. At the same time, a notable cluster of reviews describes serious lapses—slow response to call buttons, poor communication between shifts and with family, and instances of neglect—suggesting care quality can vary significantly depending on staffing and shift.

The Good

  • Therapy department (PT/OT/speech) praised repeatedly as excellent
  • Many individual staff members singled out for compassion
  • Food quality frequently praised by residents and visitors
  • Facility often described as clean and odor-free
  • Regular activities like bingo, bible study, and holiday events
  • CMS Five-Star Quality Measures rating cited

The Bad

  • Several reports of slow call-button response, sometimes hours long
  • Multiple reviewers describe neglect or understaffing concerns
  • Communication between staff, shifts, and family repeatedly criticized
  • One report of unsanitary ice and water handling

AI-generated from reviews and community data.

North Houston Transitional Care is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.1 out of 5 across 307 reviews.

About North Houston Transitional Care

North Houston Transitional Care is a skilled nursing and transitional care facility located right off the 249 Freeway on Grant Road in Houston, Texas. The community focuses on patient-centered care, providing around-the-clock personalized healthcare services and daily living assistance within a thoughtfully designed facility.

Licensed nurses are available 24 hours a day, seven days a week, supporting residents' health, comfort, and safety. The facility has been recognized by the Centers for Medicare and Medicaid Services (CMS) as a Five-Star Quality Measures Rated facility, a rating based on health inspections, staffing, and quality measures.

Rehabilitation is a central part of the care offered, with recovery beginning in an expansive, state-of-the-art rehab gym under the guidance of licensed experts. The goal is to support a successful recovery and help patients return home.

Beyond clinical care, residents and families can enjoy a range of amenities, including a putting green for outdoor leisure and a surround sound theater room and common areas for indoor relaxation. Dining is also highlighted as part of the resident experience, with attention given to food quality.

The community accepts private pay, all PPOs, and a wide range of insurances and HMOs, including Medicare, UHC, UHC Wellmed, Humana, BCBS, Aetna, and Wellcare, with staff available to help explain plan benefits.

Types of Care at North Houston Transitional Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of North Houston Transitional Care

4.1overall · 307 ratings combined

4.1★ on Google (307)

CHC

Jul 2026

via Google

Diana Worten And Nurse Kervin are awesome. The care and patience they exhibit with people under their care is truly wonderful.

Janice Mata

May 2026

via Google

this place absolutely sucks and should be shut down. they are so unprofessional and none of them should be in healthcare.

Carolyn

May 2026

via Google

We could not be more satisfied with the care my mom has received at NHTC. One of the big and pleasant surprises is how good the food is. Even visitors mentioned how delicious it looked and smelled. Special shootouts to Loney, in the dining room, and Deidre, at the front entrance, who provide extra special care.

Daniel Phillips

Mar 2026

via Google

I came in a wheelchair and with therapy help I walk out on my own.Great rehabilitation, activitys kept us busy, would recommend to anyone and everyone love my time there.

Treva Gibson

Mar 2026

via Google

Overall experience was good considering the changes that took place during my stay. Paying for transportation to and from doctor visits was pricey. Not offering out patient re-hab was very disappointing. The staff and doctors were very nice.Thank You, Treva Gibson

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Government Inspection History

7 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 21, 2026Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 9, 2026

Apr 30, 2025Fire Safety StandardHealth Standard3 citations
  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2025

Aug 28, 2024Health Complaint1 citation
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

Aug 20, 2024Health Complaint4 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Aug 22, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Aug 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 22, 2024

Jul 2, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 23, 2024

Feb 22, 2024Fire Safety StandardHealth ComplaintHealth Standard4 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 1, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2024

Dec 1, 2022Fire Safety StandardHealth Standard2 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Houston Transitional Care offer?

North Houston Transitional Care offers Skilled Nursing / Long Term Care.

How much does North Houston Transitional Care cost?

North Houston Transitional Care has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is North Houston Transitional Care located?

North Houston Transitional Care is located at 9814 Grant Rd in Houston, Texas.

What do families say about North Houston Transitional Care?

Families describe a facility with genuinely warm, attentive staff and a strong rehab program, with many reviewers naming specific nurses, therapists, and aides for praise. At the same time, a notable cluster of reviews describes serious lapses—slow response to call buttons, poor communication between shifts and with family, and instances of neglect—suggesting care quality can vary significantly depending on staffing and shift.

How did North Houston Transitional Care do on recent health and safety inspections?

North Houston Transitional Care had 7 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Houston Transitional Care?

Submit the Request Information form on this page to connect with North Houston Transitional Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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