MyLivingChoice

Niles Nursing & Rehabilitation

9777 Greenwood

4.4(99 ratings)· Niles average: 4.2

Niles Nursing & Rehabilitation, photo 11 / 2

Quick Facts

Total units
304
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
304
Staff language
Korean-speaking staff and director on-site
Medical services
Offers wound care and respiratory support
Building condition
Building is older but kept clean

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Niles Nursing & Rehabilitation as a warm, closely-knit skilled nursing facility where staff are attentive, responsive, and culturally sensitive, particularly for Korean-speaking residents. Reviewers repeatedly praise the compassion of nurses, CNAs, and administrators, as well as the cleanliness of the facility and the quality of meals. No significant complaints about care quality appear in the available reviews.

What reviewers praise

  • Staff described as kind, respectful, and compassionate
  • Korean-speaking staff and director support cultural comfort
  • Facility kept clean and well-maintained
  • Responsive to family calls, even at 2am
  • Smooth admissions process for new residents
  • Meals described as well-balanced and appetizing

What reviewers flag

  • No published pricing information available
  • One reviewer noted the building itself is older

AI-generated from reviews and community data.

Niles Nursing & Rehabilitation is a senior living community in Niles, Illinois offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 99 reviews.

About Niles Nursing & Rehabilitation

Niles Nursing & Rehabilitation Center in Niles, Illinois provides short-term rehabilitation and long-term nursing care with a focus on personalized, resident-centered support. The community serves individuals requiring various levels of skilled nursing and rehabilitation services.

The facility offers specialized memory care programming designed to encourage connection, comfort, and daily engagement. Memory care residents benefit from a program structured to support their well-being and quality of life.

Recovery and rehabilitation services are a core focus, with the care team working to help residents rebuild strength, confidence, and independence during their stay. Whether residents come for short-term rehabilitation or long-term care, the community emphasizes supporting each person's potential.

The community provides a range of specialized medical services tailored to individual resident needs, including wound care and respiratory support. Staff are trained to address the unique healthcare requirements of each resident.

The facility emphasizes creating a safe, clean, and supportive environment where residents feel at home and well cared for by a dedicated care team.

Types of Care at Niles Nursing & Rehabilitation

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Niles Nursing & Rehabilitation

4.4overall · 99 ratings combined

4.4★ on Google (99)

arlene marek

Jun 2026

via Google ↗

I am very thankful for the care my brother is getting Niles Nursing and Rehabilitation Everything is great at this nursing home. It is such a blessing. Google Maps wanted me to elaborate on my high mark for NNR. The care is exceptional in that they listen and follow through with whatever concerns you have. The nurses are kind and competent, they aren't on a power trip over the residents like other places that we have experienced. My brother loves Korean food, and right away when we asked for it, his next meal was Korean food. Needless to say, it's clean, someone always answers the phone when you call. Even at 2am when I called recently. I don't know what anyone would find to find fault with this facility. This is as good as it gets.

denise friday

Apr 2026

via Google ↗

This review is long overdue, but I wanted to commend the staff at Niles Nursing & Rehabilitation for the excellent care they provide. A family member has been a patient at the facility for several months, and my sister and I are so grateful we found Niles Nursing. The facility itself is well-maintained, always clean, which is obviously important. But it’s the caring professionals at Niles that make the real difference. We always feel that our brother is safe and well-looked after … the team is friendly and accessible and really strives to provide a variety of activities for the residents. The nursing staff is top-notch, as are the CNAs. We would definitely recommend Niles Nursing if you’re looking for a professional facility for someone you love.

Jeong Lee

Apr 2026

via Google ↗

Deciding on a skilled nursing home for my parents was a tough choice, but I am so relieved. The admission process was seamless, and my parents have adjusted beautifully thanks to the amazing care and engaging programming. The entire team—including the medical/nursing staff, social workers, and Korean-speaking staff—is professional and genuinely kind. A special shout-out to the third-floor staff, social workers, and administrators for their incredible dedication. It’s a huge comfort to see my parents in such a warm, culturally attentive environment. Highly recommend!

Mia R

Apr 2026

via Google ↗

My mother spent her final days at Nile’s Nursing Home and Rehab, and I’m very grateful for the care she received. The facility has a 5-star Medicare rating, and it shows. The staff were kind, respectful, and compassionate to the very end. While the building is older, it is clean, and the meals are well-balanced and always smelled wonderful. Special thanks to Mrs. Cho, the Korean director, and Linda, the social worker—they truly do angel’s work. The medical staff were excellent and attentive. Thank you for treating my mother with dignity and care.

my shin

Oct 2025

via Google ↗

Recently, our Mum joined our Dad at Niles Nursing Home. We are incredibly thankful to Mdm Cho and her entire dedicated team who serves the inhouse residents with a ready smile and love. From the Lobby Receptionist to the entire team working there, we have nothing but warm gratitude to each and everyone of you doing your job with immense and profound love. It really takes a special person to do what you guys are doing. It’s certainly a new” Home “ away from home for our parents as well as the rest. There is never a day I go about not thinking of the folks who puts a smile in someone’s clouds. From the bottom of our hearts, we like to thank Mdm Cho and the Niles Nursing Community. You guys are the real heroes in our lives. Thank you once again and we wish the best to Niles and the entire community.

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Government Inspection History

5 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 5, 2025Health Standard3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2025

Mar 21, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

Dec 5, 2024Fire Safety StandardHealth Standard10 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 12, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 4, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2025

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 13, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024

Nov 16, 2023Fire Safety StandardHealth Standard13 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 15, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 6, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 15, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 6, 2023

Mar 11, 2022Fire Safety Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2022

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFire Safety Evaluation Survey

  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2022

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 17, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2022

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Niles Nursing & Rehabilitation offer?

Niles Nursing & Rehabilitation offers Memory Care and Skilled Nursing / Long Term Care.

Where is Niles Nursing & Rehabilitation located?

Niles Nursing & Rehabilitation is located at 9777 Greenwood in Niles, Illinois.

What do families say about Niles Nursing & Rehabilitation?

Families describe Niles Nursing & Rehabilitation as a warm, closely-knit skilled nursing facility where staff are attentive, responsive, and culturally sensitive, particularly for Korean-speaking residents. Reviewers repeatedly praise the compassion of nurses, CNAs, and administrators, as well as the cleanliness of the facility and the quality of meals. No significant complaints about care quality appear in the available reviews.

How did Niles Nursing & Rehabilitation do on recent health and safety inspections?

Niles Nursing & Rehabilitation had 5 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Niles Nursing & Rehabilitation?

Submit the Request Information form on this page, or contact Niles Nursing & Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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