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NHC Healthcare in Cookeville is a skilled nursing facility focused on short-term rehabilitation and long-term care, with a Google rating of 4 out of 37 reviews. No individual reviewer comments were provided, so specific family feedback isn't available to summarize in detail.
AI-generated from reviews and community data.
NHC Healthcare is a senior living community in Cookeville, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 36 reviews.
NHC Healthcare in Cookeville, Tennessee is a post-acute skilled nursing facility offering 24/7 nursing care, short-term rehabilitation, long-term care, and therapy services. The community serves patients transitioning from hospital stays or those requiring ongoing medical support in a comfortable, home-like environment.
The facility provides comprehensive therapy services including physical, occupational, and speech therapy delivered by skilled, licensed therapists. Care addresses functional activities of daily living such as eating, bathing, dressing, and grooming, as well as communication, cognition, and swallowing challenges. Treatment plans are personalized to meet individual recovery goals and health needs.
NHC Healthcare operates as part of a larger continuum of care that includes short-term recovery programs for those regaining strength after surgery or illness, and long-term services focused on promoting dignity, comfort, and quality of life. The facility emphasizes round-the-clock attention and personalized care designed to help patients achieve independence and return to living life on their own terms.
As part of the NHC family of services, the Cookeville location offers seamless transitions to additional care options, including home care services for those recovering in their own homes and hospice care through Caris for patients facing terminal illness. The organization has been serving senior healthcare needs across multiple states since 1971.
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Help Me Choose4overall · 36 ratings combined
4★ on Google (36)
Shauna Buckner
Sep 2026
Our father was in NHC for about a week and a half at the end of his life. The staff was very competent and caring and treated the whole family so well. We witnessed them interacting with other clients and feel that they treated them with respect. The facility is very clean and well-appointed. They were well-staffed and came promptly when asked.
Terry Flatt
Jun 2026
We can't say thank you enough for the exceptional care that my wife received while she was there for rehab from the administration, admission staff all the way down to the housekeepers. She lacked nothing in her care and physical therapy. We have used all 3 of the nursing home facilities and NHC is by far the best.
Kaley White
Dec 2025
My family member stayed at NHC for six months after a stroke left her unable to walk and use one of her arms. Some of the staff are absolutely phenomenal; LPN Lonna, CNA Courtney, and PTA Emily truly cared about my relative and did everything in their power to make her feel comfortable. That said, as in any nursing home, the CNAs are understaffed and underpaid, and it often took half an hour for them to answer the call button, resulting in avoidable accidents. Another complaint I have is that the physical and occupational therapy was much less intensive than it should have been during the critical first year after a stroke.<br><br>I got the sense that the nursing home sees itself as the place families drop their loved ones, and just waits on them to pass. (This is probably true for all nursing homes, not just this NHC!) A resident that was there at the same time as my relative had her stomach pain ignored and died that night, but it was brushed off as "old age" without considering possible negligence.<br><br>The food is subpar. My relative ate only the desserts, of which they provided too many, especially since she's diabetic. One evening, the sandwich bread was so stale it was hard. Meal timing is also inconsistent.
Mimi
May 2025
There is a reason this facility has won multiple awards. They are truly awesome from the minute you walk in the front door.<br>The staff is amazing, the every thing is kept clean and you can see that that is a priority. My mom stayed for about 2 months for rehab after back surgery. The care she was given was impeccable!!’ Every person that we came into contact with was kind, caring, and wanting to do their job caring for residents. They met moms needs in far more ways then I could have ever expected. ALL of the staff was fantastic but Lona, Bryn, Tiss, Carolyn, Sam, Paige, Megan, Amanda, and Rita need an extra shout out as these are just SOME of the people that worked directly with mom the most while she was there but I cannot say enough that everyone was fantastic. We were very concern about having to use a skilled nursing center but literally from the minute we toured we could clearly see this place stood out from the other options.
Kaye Tuggle
Nov 2024
Wonderful staff, very clean, good food. Great PT staff
3 inspection visits in the last three years, 10 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2020
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2019
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2019
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 14, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
NHC Healthcare offers Skilled Nursing / Long Term Care.
NHC Healthcare is located at 815 South Walnut Avenue in Cookeville, Tennessee.
NHC Healthcare in Cookeville is a skilled nursing facility focused on short-term rehabilitation and long-term care, with a Google rating of 4 out of 37 reviews. No individual reviewer comments were provided, so specific family feedback isn't available to summarize in detail.
NHC Healthcare had 3 government inspection visits in the last three years, with 10 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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