Chiquita Young
Jun 2023
We can't get one good caregiver with this company!!! I'm starting to think they hire anyone who walks in.
1 / 3Quick Facts
What Families Think
New Hope In-Home Care is a home health and hospice provider in Cookeville, Tennessee, holding a 3.3 out of 5 rating from 19 Google reviews. The reviews that are visible describe significant problems with caregiver reliability and professionalism, with almost no positive feedback shared. Families considering this provider may want to ask pointed questions about staffing consistency before committing.
The Good
- A couple of reviewers mention having one good caregiver
The Bad
- Multiple reports of caregivers not showing up for scheduled shifts
- Multiple reviewers describe rude or unprofessional staff behavior
- One report of caregivers not completing required care tasks
- One report of office staff having poor attitudes on the phone
AI-generated from reviews and community data.
About New Hope In-Home Care
New Hope In-Home Care is a home health and hospice community in Cookeville, Tennessee.
Families rate New Hope In-Home Care 3.3 out of 5 based on 19 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.3overall · 19 ratings combined
3.3★ on Google (19)
Bradley Brown
Oct 2022
No hope.
Melissa Langdon
Mar 2022
Very unprofessional company....only had 1 good caregiver from this company! The night girl was downright LAZY and had a horrible attitude...never even spoke when she walked in the door or when she left! Didn't do any of the work she was supposed to do! She sat on her phone and stared into space for hours! On weekends, it was always hit or miss if they would even send anyone! Clearly do not care about their clients! I spoke with 2 different girls on the phone who also had horrible attitudes and needed better job training! So glad to be rid of this company! My dad deserves much better!!!
Càrolyn Mesler
Sep 2020
Rude to clients workers don’t work they sit on there phones during time they are suppose to be working they. Get paid for this and some even leave early. There are days they don’t show at all
Work at New Hope In-Home Care? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Cookeville.
Senior Solutions Home Care
Cookeville, Tennessee0.1 mi
4.5(34)
Assisted Living
Heritage Pointe Senior Living
Cookeville, Tennessee1.9 mi
3.3(13)
Assisted LivingSkilled Nursing / Long Term Care
Visiting Angels Senior Home Care
Cookeville, Tennessee2 mi
4.9(35)
Assisted LivingIndependent Living
Addus HomeCare
Cookeville, Tennessee2 mi
3.6(5)
CenterWell Home Health
Cookeville, Tennessee2 mi
4.3(6)
Bailey Manor - Cookeville
Cookeville, Tennessee2 mi
4.2(9)
Assisted Living