Robbin Allen
Jun 2026
Very nice place. Very clean. The employees are very nice.<br>The residents seem to be very happy.
New Haven Assisted Living and Memory Care of Schertz
2300 Fm 3009
3.8(41 ratings)
1 / 5Quick Facts
- Total units
- 16
- Licensed capacity
- 16 residents
- Community size
- Small community with few residents, homey feel
Texas HHSC
What Families Think
Families describe New Haven Assisted Living and Memory Care of Schertz as a small, homey community where staff are attentive and residents seem happy. Reviewers repeatedly praise specific staff members by name for communication, cleanliness, and food quality, though the overall Google rating is lower than the sample of reviews shown here would suggest, and pricing details aren't published.
The Good
- Small, homey atmosphere with few residents
- Staff described as caring and attentive by name
- Food prepared fresh, sometimes cooked in front of residents
- Nurse keeps families informed of health issues
- Activities director encourages resident participation
The Bad
- No published pricing information for cost comparison
- No amenities details listed in the community profile
AI-generated from reviews and community data.
About New Haven Assisted Living and Memory Care of Schertz
New Haven Assisted Living of Schertz is an assisted living and dementia care community located in Cibolo, Texas, just northeast of San Antonio and southwest of New Braunfels. The residence opened in 2014 as New Haven's first assisted living facility in Texas.
The community is designed to provide a home-like environment for seniors while offering caring assistance with daily living activities in ways that promote independence. Staff provide support with activities of daily living tailored to each resident's needs.
New Haven offers specialized programs for seniors dealing with Alzheimer's disease, dementia, and other memory-related conditions. Kind and well-trained staff provide daily assistance including reminders and redirection for residents with cognitive challenges.
The facility follows daily and weekly guidance from the Centers for Disease Control (CDC) to maintain health and safety standards for residents. The community maintains updated information on health preparedness and regularly communicates updates through its website and social media channels.
Types of Care
Assisted Living
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Help Me ChooseReviews
3.8overall · 41 ratings combined
3.8★ on Google (41)
Robbin Allen
Jun 2026
Very nice place. Very clean. The employees are very nice. The residents seem to be very happy.
Kathy Stockton
Dec 2025
I have 2 friends living here so I'm here pretty often. Phyllis and Lisa are so good with the residents. The other staff members are caring as well. Because this facility houses few residents there is a homey family atmosphere.
Bobby
Oct 2023
We couldn’t have found a better place for mom than New Haven. The staff is simply incredible. The facility is always spotless with everything in proper working order. Can’t say enough good things.
Tim Gregory
Oct 2023
Another great event for the residents and their loved ones.
Frequently Asked Questions
What types of care does New Haven Assisted Living and Memory Care of Schertz offer?
New Haven Assisted Living and Memory Care of Schertz offers Assisted Living.
Where is New Haven Assisted Living and Memory Care of Schertz located?
New Haven Assisted Living and Memory Care of Schertz is located at 2300 Fm 3009 in Cibolo, Texas.
What do families say about New Haven Assisted Living and Memory Care of Schertz?
Families describe New Haven Assisted Living and Memory Care of Schertz as a small, homey community where staff are attentive and residents seem happy. Reviewers repeatedly praise specific staff members by name for communication, cleanliness, and food quality, though the overall Google rating is lower than the sample of reviews shown here would suggest, and pricing details aren't published.
Work at New Haven Assisted Living and Memory Care of Schertz? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Cibolo.
