5(6 ratings)· Burbank average: 4.7
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families who left reviews describe New Chapter Home Health as caring, responsive, and reliable, with particular praise for the nurses and physical and speech therapists. Reviewers mention on-time visits, quick answers to questions, and a willingness to switch therapists when asked. Medicare's quality rating for the agency is a modest 2.0 out of 5 stars, and only a handful of reviews are available.
AI-generated from reviews and community data.
New Chapter Home Health is a home health agency serving Burbank, California offering Home Health. Families rate it 5.0 out of 5 across 6 reviews.
New Chapter Home Health is a Medicare-certified home health agency serving Burbank, CA and has been Medicare certified since 2019. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at New Chapter Home Health 2.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
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Help Me Choose5overall · 6 ratings combined
5★ on Google (6)
Lauren Fishman
Feb 2026
New Chapter Home Health agency has exceeded my expectations. Anita and the caregivers she has provided for us are not only skilled and professional but also genuinely caring and reliable. I can confidently recommend them to anyone seeking quality home health care. Thank you for all your support!
eva sciuba
Feb 2026
I and my Mom Donna Snyderman are very pleased with the service of this company particularly we are pleased with Anita. She has outstanding knowledge and she is helping beyond and above. She's very kind, caring and kind spirited. She even came by same day l texted to her to provide us with an insulin pen instructions. That was very caring. We enjoy her every visit. Thank you Anita very much for everything 🩷. We're also extending our gratitude to Mr. David, the a miracle worker physical therapist 🙏. He is very detailed oriented and helped my Mom to become stronger. His knowledge is incredibly impressive. He's caring, also brings a great sense of humor and he encourages my Mom to exercise better. He even provided a free of charge therapy while we were waiting for Medi-Care to approve the physical therapy. That's so beyond caring. We're appreciate you a lot Mr. David. You both making a big difference in people's lives. THANK YOU ❣️ 😊 🙏.
Aracely Ross
Jul 2024
I found this agency when my husband needed Speech therapy. We didn't feel comfortable with the first person that they sent and asked to see a different therapist. We were pleasantly surprised to be connected with a familiar face, Cecilia Smith, who is extremely talented and with whom my husband has already built a relationship. It was a seamless transition. Later, when we were in need of Physical therapy, we were paired with a therapist who worked in a non-conventional style. He came with new ideas to every session and kept it interesting and new. In my opinion, as a patient myself, Davit is the BEST Physical Therapist I have ever worked with in the past 30 years. The therapists at New Chapter are considerate about our time and found ways to accommodate my husband's non-conventional schedule. I am very impressed by the fact that they were extremely careful to treat my husband with ultimate care and respect. Thiscan be a rare quality. The nursing staff were responsive to any concern that I had and did their absolute best to resolve any issue. Without a doubt, as the need arises, I hope to continue to work with Anita at New Chapter. My husband is much improved in all aspects due to the care provided by this agency.
cc back
Jul 2024
I was referred to New Chapter Home Health for my husband. I am extremely grateful and happy for their services. Professional, caring , very kind , knowledgeable is what I have experienced. There has been times I have called for help after my husband was out of the hospital, they are very helpful, kind , they take their time to explain with a matter.
Varooj Bakhtanians
Nov 2023
I am currently being taken care of by New chapter the best way ever possible. Extremely professional, caring dependable people. Personally I feel extremely blessed to be taken care of by them. Keep up the good work guys 👍🥰👏🙂 and thank you. 🙏
New Chapter Home Health is a Medicare-certified home health agency (certified since 2019). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
What patients say
25 completed patient surveys, 14% response rate.
Hospital outcomes
How patients did
Service area
New Chapter Home Health reports serving 108 ZIP codes, including Los Angeles, Glendale, North Hollywood, Van Nuys, Inglewood, Beverly Hills, Burbank, Compton, Culver City, Garden Grove and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559046. National figures are the average across all certified agencies.
New Chapter Home Health offers Home Health.
New Chapter Home Health is located at 224 East Olive Ave, Suite 302 in Burbank, California.
New Chapter Home Health carries a 5.0 out of 5 rating from 6 Google reviews. Families who left reviews describe New Chapter Home Health as caring, responsive, and reliable, with particular praise for the nurses and physical and speech therapists. Reviewers mention on-time visits, quick answers to questions, and a willingness to switch therapists when asked. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. New Chapter Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact New Chapter Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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