Felecia Walton
Oct 2023
My 80 year old Mother was placed here for 13 days. Once she fell out of the bed around 5:00 am, although I had called twice that day to check on her, neither nurse told me she had fallen. It wasn't until around 2:00 p.m. that the incident nurse call to let me know she had fallen. I asked for the railings to be put on her bed. They said that due to state law they couldn't, even if I signed a waiver releasing them of all liability. I was told that only patients who were having seizures were allowed to have railings. Which after my mother was transported to the hospital it was determined that she had been having focal seizures all along. When my mother started having trouble swallowing her food it took a day of getting the wrong food textures before her meals changed to blended. When I would ask for the nurse it took four or more hours for them to come in if they came at all. While there my mother declined greatly, I won't say necessarily because of them but when I repeatedly ask for more test to be done, it fell on death ears. The ONLY reason I gave two stars is because VERY CNA I came in contact with they were nothing shorter than AMAZING!!
