MyLivingChoice

Neighborly Home Care

1213 N King St

3.3(19 ratings)· Wilmington average: 4.2

Neighborly Home Care — photo 11 / 2

Quick Facts

What Families Think

Reviews of Neighborly Home Care are sharply divided. Some families describe compassionate, high-quality caregivers and good communication, while others report serious problems with scheduling, unresponsive management, and unprofessional aides — including one alarming account of a caregiver mishandling a client with dementia.

The Good

  • Praised for compassionate, quality care by some families
  • Reviewers note strong communication and kindness
  • Serves both home health and hospice needs

The Bad

  • Multiple reports of poor communication and unreturned calls from management
  • Several reviewers describe unprofessional or poorly trained aides
  • One report of a caregiver physically mishandling a dementia patient
  • Clients reportedly removed from cases without explanation

AI-generated from reviews and community data.

About Neighborly Home Care

Neighborly Home Care is a home health and hospice community in Wilmington, Delaware.

Families rate Neighborly Home Care 3.3 out of 5 based on 19 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.3overall · 19 ratings combined

3.3★ on Google (19)

Tanice Hinkson

Apr 2026

via Google

Do not trust your loved ones with them. Their unprofessional and any review listing them as rude , or not worth protecting your loved ones is accurate. They conduct themselves in a manner that’s consistent with not patronizing their company. They hire raggedy, city employees who act just like their environment. DO NOT ENTRUST THEM WITH YOUR LOVED ONES!!!

Keesa

Oct 2025

via Google

horrible company! will staff you with a client, then remove you from the client with no explanation. will not staff you with another client with no explanation! I have been calling to speak with Sharon (office manager) to address my problems with the company, and I can not get her on the phone. when I called to speak to someone ABOVE the scheduling team, my calls NEVER are returned. COMMUNICATION SUCKS with this agency! whenever I did have clients with this agency the clients expressed that they hated to agency as well but that’s another story..save you and/or your family the headache!

fred phillips

Sep 2024

via Google

Our experience with Neighborly Home Care has been excellent. They provide quality, compassionate care for my elderly mother, and we are grateful for their efforts.

Georgina Caldwell

Sep 2022

via Google

This company was wonderful! As a client, they value communication, and kindness. Neighborly is truly the pinnacle of home care companies.

Gerri Kent

Nov 2021

via Google

This is one of the worst health care agencies I’ve come across. I had an aid come in to care for my 87 year old mother with dementia in the evening so I could get some sleep (my mom was staying up all night). This aid physically picked my mother up & threw her in her bed. The company was notified & could care less about what you say

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Nearby Communities

Other senior living options within 25 miles of Wilmington.