3.3(19 ratings)· Wilmington average: 4.2
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1 / 2An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Neighborly Home Care are sharply divided. Some families describe compassionate, high-quality caregivers and good communication, while others report serious problems with scheduling, unresponsive management, and unprofessional aides — including one alarming account of a caregiver mishandling a client with dementia.
AI-generated from reviews and community data.
Neighborly Home Care is a home care agency serving Wilmington, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.3 out of 5 across 19 reviews.
Neighborly Home Care is an agency serving clients at home in Wilmington, Delaware.
Reviews of the agency are mixed. Some reviewers report positive experiences, describing quality and compassionate care with good communication. However, other reviewers cite serious concerns including unresponsiveness from management, unprofessional conduct, and inadequate response to allegations of improper care. Communication and staffing consistency emerge as areas where reviewers' experiences diverge significantly.
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Help Me Choose3.3overall · 19 ratings combined
3.3★ on Google (19)
Tanice Hinkson
Apr 2026
Do not trust your loved ones with them. Their unprofessional and any review listing them as rude , or not worth protecting your loved ones is accurate. They conduct themselves in a manner that’s consistent with not patronizing their company. They hire raggedy, city employees who act just like their environment. DO NOT ENTRUST THEM WITH YOUR LOVED ONES!!!
Keesa
Oct 2025
horrible company! will staff you with a client, then remove you from the client with no explanation. will not staff you with another client with no explanation! I have been calling to speak with Sharon (office manager) to address my problems with the company, and I can not get her on the phone. when I called to speak to someone ABOVE the scheduling team, my calls NEVER are returned. COMMUNICATION SUCKS with this agency! whenever I did have clients with this agency the clients expressed that they hated to agency as well but that’s another story..save you and/or your family the headache!
fred phillips
Sep 2024
Our experience with Neighborly Home Care has been excellent. They provide quality, compassionate care for my elderly mother, and we are grateful for their efforts.
Georgina Caldwell
Sep 2022
This company was wonderful! As a client, they value communication, and kindness. Neighborly is truly the pinnacle of home care companies.
Gerri Kent
Nov 2021
This is one of the worst health care agencies I’ve come across. I had an aid come in to care for my 87 year old mother with dementia in the evening so I could get some sleep (my mom was staying up all night). This aid physically picked my mother up & threw her in her bed. The company was notified & could care less about what you say
Neighborly Home Care offers At-Home Care.
Neighborly Home Care has not published its pricing. For context, communities in Wilmington that publish rates start around $5,163 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Neighborly Home Care is located at 1213 N King St in Wilmington, Delaware.
Neighborly Home Care carries a 3.3 out of 5 rating from 19 Google reviews. Reviews of Neighborly Home Care are sharply divided. Some families describe compassionate, high-quality caregivers and good communication, while others report serious problems with scheduling, unresponsive management, and unprofessional aides — including one alarming account of a caregiver mishandling a client with dementia. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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