MyLivingChoice

Medical Services of America Home Health

2221 Lee Rd #28

4.3(3 ratings)· Winter Park average: 4.4

Request Information
Medical Services of America Home Health, photo 11 / 4

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Equipment Delivery
Free home delivery of medical equipment and training
Grief Support
Offers family grief counseling as part of hospice care
Care Coordination
Works directly with healthcare providers to start care quickly

What Families Think

Families of patients served by MSA Home Health in Winter Park describe staff members who are personally attentive and go beyond basic clinical duties, particularly a home health aide and a physical therapist singled out by name. The available feedback is limited to just a few reviews, all positive, focusing on individual caregivers rather than the organization broadly.

The Good

  • Reviewers praise specific staff by name for compassionate care
  • Physical therapist credited with major improvement for an elderly patient
  • Home health aide described as caring and attentive to a patient's mother
  • Offers hospice care alongside grief counseling for families
  • Provides home medical equipment with free delivery and training

The Bad

  • Very few online reviews (only three), limiting insight into consistency
  • No published pricing information available

AI-generated from reviews and community data.

Medical Services of America Home Health is a home health agency serving Winter Park, Florida offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.3 out of 5 across 3 reviews.

About Medical Services of America Home Health

MSA | Medical Services of America Home Health is a home health, hospice, and home medical equipment provider serving Winter Park, Florida. The organization offers comprehensive assessments and in-home care that allows patients to maintain independence while receiving professional medical support.

The agency provides home healthcare services alongside hospice care designed to help patients live comfortably while supporting families emotionally. MSA also supplies home medical equipment and respiratory products, with trained staff providing free delivery to patients' homes and equipment training.

Beyond core home health and hospice services, MSA offers disease management, family grief counseling, and adult care coordination. The organization emphasizes seamless coordination of multiple services within the home and works closely with healthcare providers to initiate care promptly.

MSA describes its approach as patient-centered, treating each individual according to their specific healthcare goals. The organization notes it has roots in the community and coordinates care with caregivers to ensure patients receive comprehensive support during illness or injury.

Types of Care at Medical Services of America Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Medical Services of America Home Health

4.3overall · 3 ratings combined

4.3★ on Google (3)

Write a review

E M

Jun 2026

via Google ↗

I cannot say enough good things about Kaitlin Kitts and the care she provides through MSA Healthcare Home Health. Kaitlin is compassionate, professional, knowledgeable, and truly dedicated to her patients' well-being. She consistently goes above and beyond to ensure comfort, answer questions, and provide exceptional care with kindness and respect. Her attention to detail, positive attitude, and genuine concern for her patients make a tremendous difference. She takes the time to listen, explain things clearly, and make everyone feel valued and supported throughout the process. MSA Healthcare is fortunate to have someone of Kaitlin's caliber on their team. I would highly recommend Kaitlin Kitts and MSA Healthcare Home Health to anyone seeking high-quality, compassionate home healthcare services.

Donna Locke

Nov 2025

via Google ↗

Wonderful HHA, caring compassionate took good care pf my mom

Jonathan Dcruz

Jul 2023

via Google ↗

Adam is awesome! My grandpa hasnt felt better in twenty years since working with him. His bedside manner and his knowledge are incredible. Simply one of the best in physical therapy thank you Adam!

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Medical Services of America Home Health, never sold or shared.

Medicare Quality of Care

Medical Services of America Home Health is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well96%US 86%
  • The team discussed medicines, pain and home safety89%US 82%

33 completed patient surveys, 25% response rate.

Hospital outcomes

  • Discharged to the community72%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)15%US 11%Worse than

How patients did

  • Care started within 2 days of referral95%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed92%US 83%
  • Patients got better at bathing94%US 86%
  • Patients' breathing improved91%US 85%
  • Patients got better at taking medications correctly94%US 81%
  • Patients who had a fall with major injury (lower is better)3%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations69%US 61%

Service area

Medical Services of America Home Health reports serving 58 ZIP codes, including Orlando, Kissimmee, Altamonte Springs, Apopka, Casselberry, Longwood, Oviedo, Winter Park, Christmas, Cocoa and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 108155. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Medical Services of America Home Health offer?

Medical Services of America Home Health offers Home Health.

Where is Medical Services of America Home Health located?

Medical Services of America Home Health is located at 2221 Lee Rd #28 in Winter Park, Florida.

What do families say about Medical Services of America Home Health?

Families of patients served by MSA Home Health in Winter Park describe staff members who are personally attentive and go beyond basic clinical duties, particularly a home health aide and a physical therapist singled out by name. The available feedback is limited to just a few reviews, all positive, focusing on individual caregivers rather than the organization broadly.

Does Medicare cover care from Medical Services of America Home Health?

Yes. Medical Services of America Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Medical Services of America Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Medical Services of America Home Health?

Submit the Request Information form on this page to connect with Medical Services of America Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Medical Services of America Home Health? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Winter Park.

All Ways Caring HomeCare

All Ways Caring HomeCare

Winter Park, Florida0.2 mi

5(1)

Home care · no referral needed

The Grove at Trelago

The Grove at Trelago

Maitland, Florida1.5 mi

4.9(33)

Assisted LivingIndependent LivingMemory Care

Vivant Senior Living, Memory Care Homes

Vivant Senior Living, Memory Care Homes

Maitland, Florida1.5 mi

5(11)

Assisted LivingMemory Care

Rehabilitation Center Of Winter Park

Rehabilitation Center Of Winter Park

Maitland, Florida1.5 mi

4.3(40)

Skilled Nursing / Long Term Care

Ansley Cove

Ansley Cove

Maitland, Florida1.5 mi

3.8(65)

Skilled Nursing / Long Term Care

Providence Living at Maitland

Providence Living at Maitland

Maitland, Florida1.5 mi

3.7(24)

Assisted LivingMemory Care