jubiline
Dec 2025
Happy with their service
Creekside Retirement Community
1433 Veterans Memorial Parkway4.4(31 ratings)· Huntsville average: 4.4
1 / 5Quick Facts
- Total units
- 66
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 66
- Inspections
- View history (18 citations)
- Care continuum
- Assisted living, memory care, and rehab under one roof
- Outreach care
- In-home nursing services offered to nearby Lufkin
- Ownership type
- Operates as a not-for-profit senior living community
- History
- Serving the Huntsville region since 1985
CMS Care Compare
What Families Think
Family reviews of Creekside are sharply divided: some praise the memory care and hospice teams for compassionate, family-like attention, while others report serious lapses in supervision and care coordination, including a fatal fall and lost personal belongings. The community offers a range of care levels—from assisted living to skilled nursing and rehab—within one building, but experiences with attentiveness and safety appear inconsistent across floors and shifts.
The Good
- Memory care staff described as loving and attentive
- Hospice care team went above and beyond for family
- Tour visitors found the facility clean and welcoming
- Third-floor staff praised for engaging with residents warmly
The Bad
- One report of a fatal unattended fall and prior neglect
- One report of stolen personal belongings during a stay
- One report of a medication not stored as required
- No published pricing information available
AI-generated from reviews and community data.
Creekside Retirement Community is a senior living community in Huntsville, Texas offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 31 reviews.
About Creekside Retirement Community
Mrc Creekside is a senior living community in Huntsville, Texas, serving the region since 1985. The community offers multiple levels of care including assisted living, memory support, long-term care, and short-term rehabilitation services all under one roof, allowing residents to transition between care levels as their needs change.
Assisted living at Creekside supports residents with activities of daily living such as bathing, dressing, grooming, medication management, cooking, and cleaning. The community also provides memory support services for those experiencing cognitive changes, as well as long-term care for individuals facing challenges from injury, illness, or chronic conditions.
Short-term rehabilitation services are available to help residents restore mobility, decrease pain, and improve health following surgery, illness, or injury. Additionally, Creekside offers skilled nursing and personal assistance professionals who provide in-home health services to residents in surrounding areas like Lufkin who cannot come to the facility.
The community describes its approach as grounded in compassion and high-quality care, emphasizing that all residents have priority access to every health care service provided by the facility. Staff are available to assist with the daily challenges that come with aging.
Types of Care at Creekside Retirement Community
Independent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Creekside Retirement Community
4.4overall · 31 ratings combined
4.4★ on Google (31)
Farrah Wallace
Nov 2025
A star for the facility/building- it is very nice and clean except for that one time that the entire 2nd floor smells like sewage. The nurses are great personalities wise. However they could have been more observant to the patient health. I feel like to my husband's case they were not knowledgeable enough to what he is going through. (My husband have COPD, and was in creekside because he is needing rehab for his broken hip) overtime in his stay he developed congestive heart failure which he have to be admitted back to the hospital. The room he was in was not comfortable at all for him. We have reported and tried to plea to hope that something could be done. He did not have any sleep, which resulted to him to always be tired to participate to any therapy he have scheduled the next day. And nothing was done. He was instead given melatonin. (It still did not help). I have to bring some of my husband's medicine, (i was told from the beginning that medicine will be provided) one in particular is needing to be refrigerated, as I hand over the packet I verbally said that this needs to be refrigerated and it also states on the packet. By the time that I have to collect his things I was informed that the medicine was not stored in the refrigerator. And the biggest let down of all is that some personal items were stolen. Including cash, earbuds, gift card, and a nail file kit. Understandable these maybe small items. However I put my trust to this facility, the trust that they would take care of my husband, his personal being and belongings. The facility is also a permanent resident to some yet per my conversation with the person in charge he said " they cant be responsible for everything" This is a Very disappointing facility.
Ashley
Sep 2025
I did a tour and I absolutely love it at Creekside. The third floor staff were very welcoming. I loved how much they were engaging with the residents and making them smile. The over all facility was very clean and positive. I definitely love the home feeling you get when you are there.
David Beaty
Aug 2025
A great facility with care from assisted living to memory care. Jennifer Nickell is a great help to learn more of their services.
B McDonald
Jul 2025
If I could give zero stars, I would. My father was admitted to Creekside Retirement Community with the trust that he would be safe, cared for, and treated with the dignity every human being deserves. What happened instead was the most heartbreaking and inexcusable failure of care I’ve ever witnessed. My father, a stroke patient and documented fall risk, was left completely unattended. On June 15, 2025, he fell trying to get help—because no one came when he needed them. That fall caused a brain bleed that ultimately put him on life support. Ten days later, on June 25, 2025, he died as a result of this preventable injury. To make matters worse, prior to that, he was left sitting in his own feces for over nine hours. This wasn’t an isolated oversight—it was systemic neglect. No one came. No one cared. No one took responsibility. Creekside failed him in every way possible—medically, morally, and ethically. I wouldn't wish this experience on anyone. If you're considering this facility for a loved one, run in the other direction. Their negligence didn’t just diminish his quality of life—it ended it. This place should be held accountable. Families deserve better. Seniors deserve better. My father deserved better.
Government Inspection History
4 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
May 6, 2026Fire Safety StandardHealth Standard5 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 20, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 8, 2026
Mar 5, 2025Fire Safety StandardHealth Standard4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 6, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 6, 2025
Jan 14, 2025Health Complaint1 citation
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025
Feb 21, 2024Fire Safety StandardHealth Standard8 citations
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Creekside Retirement Community offer?
Creekside Retirement Community offers Independent Living and Skilled Nursing / Long Term Care.
Where is Creekside Retirement Community located?
Creekside Retirement Community is located at 1433 Veterans Memorial Parkway in Huntsville, Texas.
What do families say about Creekside Retirement Community?
Family reviews of Creekside are sharply divided: some praise the memory care and hospice teams for compassionate, family-like attention, while others report serious lapses in supervision and care coordination, including a fatal fall and lost personal belongings. The community offers a range of care levels—from assisted living to skilled nursing and rehab—within one building, but experiences with attentiveness and safety appear inconsistent across floors and shifts.
How did Creekside Retirement Community do on recent health and safety inspections?
Creekside Retirement Community had 4 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Creekside Retirement Community?
Submit the Request Information form on this page to connect with Creekside Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Creekside Retirement Community? Claim this listing to update photos, pricing, and details. It's free.
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