4.6(41 ratings)· Reno average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers of Mountain Lakes Estates, an independent living community in Reno, describe a clean, well-kept building on a lake with attentive staff, plenty of activities, and included dining and housekeeping. A few residents and families raised serious concerns about theft, staffing turnover, dated units, and lapses in emergency communication that families should ask about directly.
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Mountain Lakes Estates is a senior living community in Reno, Nevada offering Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 41 reviews.
Mountain Lakes Estates is an independent living community in Reno, Nevada, offering 24-hour staff, emergency call systems, housekeeping, and multiple floor plan options. The community features a restaurant-style dining room, gathering and activity spaces, wheelchair accessibility, and is situated with views of the surrounding lake.
Amenities include a gym, putting green, community vegetable garden, and outdoor seating areas with a fireplace overlooking the lake, along with a paved walkway around the grounds. The dining program and daily activities receive particular attention from staff. A shuttle service is available to nearby shopping and dining options.
Most reviewers praise the attentiveness of staff members, the quality and variety of dining offerings, and the range of planned social activities and events. One reviewer noted, "the staff members are kind patient and always willing to help." Families report the community is clean, well-maintained, and designed with resident comfort in mind. However, reviews are mixed on some aspects of facility operations and resident experience, with differing accounts of management responsiveness and building maintenance over time.
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Help Me Choose4.6overall · 41 ratings combined
4.6★ on Google (41)
Matthew Saylor
Jul 2026
5 year ex resident $300,000 later short pile carpet window air conditioners No central air no ceiling fans no washer and dryer no dishwasher terrible food but other than that it's great 🙄 was relocated three out of four Apartments due to flooding. Multiple homeless abatement issues. High turnover with leadership and ownership and Staffing.
Eric De Rose
Feb 2026
We recently moved my mom in a few weeks ago and what a great place! Everyone is so nice and accommodating from all the people living here to the amazing staff with Lauren, Heather, etc.<br><br>It's very clean, bright and open with alot of activities, events, shuttle service, weekly cleaning, dining/meals, and more!
HH
Jan 2026
We feel very fortunate to have found MLE. My mom is very happy there. The staff is very attentive to the residents. They put a lot of effort into offering entertainment and activities for the residents. The daily menu offerings seem like the kitchen staff puts a lot of care and effort into creating something enjoyable every single day! My four star review is for a couple reasons. MLE does not offer any kind of dietary restriction food options. (Update at bottom of my review) Many elderly folks are diabetic, yet there are no sugar free options, despite residents expressing the need for diabetic friendly options. This is just a matter of health for elderly people, whereas it seems like MLE focuses on enjoyable and decadent food offerings, which I understand. I do think many residents would appreciate a sugar free dessert option, at least- something simple like that would go a long way and be helpful to residents’ wellbeing. Secondly, on a couple of severe weather event occasions (snow storm and nearby wildfire), residents were left on their own, with no way to contact the administrative staff. A frozen pipe burst by the roof of the four story building and flooded units in the building, for two days, because maintenance/ administration could not be reached. Apparently the residents are entirely on their own during emergencies. That is often an issue in senior facilities during evacuation scenarios, but there’s no excuse for allowing water to flood a building because management can’t be reached on the phone during the weekend. Someone should guaranteed be reachable, 24/7, as is the standard expectation in all apartments. But this is especially important for seniors! Too many things can go wrong to leave a building of elderly folks all alone, to fend for themselves. I hope they will not allow this to happen again. Overall, I think Mountain Lakes Estates is a great senior living place, and we are grateful for it.<br><br>*Editing to add that MLE has hired a new chef, and they are offering healthier food options, including some sugar free desserts. My mom is happier and healthier now. Thank you!!
Alex Kramer
Jan 2026
Be Careful. My friend lives here and he has had things stolen on more than one occasion. Most recently $5000 worth of hearing aids. The police found some of the stolen items in another resident's room. Management knows what is going on but continues to allow the habitual thief to live there.
Crystal Mello
Nov 2025
Do not at all costs live here my poor good friend has been dealing with elderly abuse, harassment and much more he is autistic and has other disabilities they have harassed and lied to him and he has been hospitalized due to the poor way they treat their tenants. He is in the process of sueing they had 3 people pass away in 1 week due to poor management please keep your elderly family far away as they treat them so poorly
Mountain Lakes Estates offers Independent Living.
Mountain Lakes Estates has not published its pricing. For context, communities in Reno that publish rates start around $4,685 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Mountain Lakes Estates is located at 765 S Meadows Pkwy in Reno, Nevada.
Mountain Lakes Estates carries a 4.6 out of 5 rating from 41 Google reviews. Reviewers of Mountain Lakes Estates, an independent living community in Reno, describe a clean, well-kept building on a lake with attentive staff, plenty of activities, and included dining and housekeeping. A few residents and families raised serious concerns about theft, staffing turnover, dated units, and lapses in emergency communication that families should ask about directly. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact Mountain Lakes Estates directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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