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Montgomery Senior Living

327 Freeman St

2.8(12 ratings)

Montgomery Senior Living, photo 1

Quick Facts

Licensed capacity
54 residents

California CDSS

What Families Think

Google reviewers describe significant concerns about cleanliness, staffing levels, and communication at Montgomery Senior Living. Multiple reviews mention persistent urine odors, missing basic supplies, and residents left without prompt assistance, while one review describes an injury that was not reported to the family.

The Bad

  • Persistent urine odor noted by multiple reviewers
  • Several reports of slow or inadequate staff assistance
  • Reports of missing basic supplies like soap and wipes
  • One report of an injury not disclosed to family

AI-generated from reviews and community data.

Montgomery Senior Living is a senior living community in Star, North Carolina offering Assisted Living. Families rate it 2.8 out of 5 across 12 reviews.

About Montgomery Senior Living

Montgomery Senior Living is an assisted living community in Star, North Carolina.

Families rate Montgomery Senior Living 2.8 out of 5 based on 12 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Montgomery Senior Living

Assisted Living

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Reviews of Montgomery Senior Living

2.8overall · 12 ratings combined

2.8★ on Google (12)

Cathy Hill

Feb 2024

via Google

Why is this place still open is my question. Poorly managed and unprofessional staffing. I removed my loved one from here. Check the ratings before you decide to place your loved one here. No stars. More to come. Currently my sister is in the hospital.

Charlie Thompson

Dec 2022

via Google

Place and staff is trash don’t send your family here, it also wreaks of urine, the residents are poorly cared for

Dee R.

Dec 2022

via Google

PLEASE SEND YOUR LOVE ONES TO ANOTHER FACILITY!!! They mistreat all their residents and Administration knows all this. My loved one was injured there and NOBODY gave family members a call to inform about the incident. Sent my loved one to the hospital and tried to hide it from us. Then the people who witnessed the incident where my loved one ankle is fractured, have since quit or been fired allegedly. State needs to take this place out of business. NO tissue, towels, cleaning wipes or trash bags are available at this place and ALWAYS SMELLS LIKE URINE! So what does housekeeping do??? Medtech and the CNAs sit outside and smoke all day. Also all of her NEW BELONGINGS we’ve brought are missing….stolen by staff obviously 🙄

Lucretia Dalton

Nov 2022

via Google

I visited today with a dear friend. His things had not been unpacked and laundry just laying around. I unpacked his things and picked up trash in the room. Went to the bathroom but the sink had a trash bag over it. Went to the shower room to wash my hands and there was no soap, not to mention towels were were in the sink. No shelves for the towels and no privacy in the shower room. I asked the cleaning lady for some lysol wipes,but she didn't have any. Closet doors were labeled cleaning supplies, so I opened them looking for wipes. I was confronted by a worker there that I was not to open the doors. Well if they don't want the doors open they should lock them. The facility looks fairly clean but does have a odor of urine. The worker that confronted me told me I was being rude. When in fact she was not professional and in my opinion she was rude, she didn't even ask me what I was looking for. I hope someone with some kind of pull reads this. I would think being in health care facility would at least have some sanitary wipes on hand. I find that odd with covid and people at risk such as the elderly.

Joyce Jiles

Oct 2018

via Google

Visited my Sister at this location today & her room was overbearing with urinal so strong until I had to leave the room due to my breathing problems & pump myself with both my med 's, so I would not have to go to hospital myself.. It was on her bed & all in carpet. when asked why ? was told that they are working replacing the carpet. Sister not able to speak for herself so I guess they just treat her as though , well you can't say anything to us about it so we will take our time. I cried she cried and my other family members cried . So hard to believe that they would treat a human PERSON like this ?? Week 2 short staff not much changes for my sister care. This time I took photos of my sister , look & time of how long it took for staff to come in dining room to check on her and other patients in that area. So sad watching then with no assistance for such long time , I was watching my sister and several other patients were asking for help just wondering around this dining area so sad. #3 week same as before but this time had bugs crawling & she is not eating and she is losing weigh'. so sad how and why they are still open still ???

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Frequently Asked Questions

What types of care does Montgomery Senior Living offer?

Montgomery Senior Living offers Assisted Living.

Where is Montgomery Senior Living located?

Montgomery Senior Living is located at 327 Freeman St in Star, North Carolina.

What do families say about Montgomery Senior Living?

Google reviewers describe significant concerns about cleanliness, staffing levels, and communication at Montgomery Senior Living. Multiple reviews mention persistent urine odors, missing basic supplies, and residents left without prompt assistance, while one review describes an injury that was not reported to the family.

How can families visit Montgomery Senior Living?

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