Denise Opare-Addo
Dec 2025
I been working for Homeinstead for 7 years now and I'm still here and that says alot these days. Its really a family atmosphere. Come join the family. Yes you clients and Care Pros.
1 / 5Quick Facts
- Caregiver Continuity
- Same caregiver kept for 5-6 years
- Staff Tenure
- Employees report staying 7 years
What Families Think
Home Instead Home Care in Pinehurst is a home health and hospice agency that families praise for consistent, personalized caregiver matches over multiple years. Reviewers highlight strong communication, reliable scheduling, and a caring staff that treats clients like family, with no notable complaints raised.
The Good
- Caregivers matched closely to individual client needs
- Long-term, trusted relationships with the same caregiver
- Open, responsive communication with family members
- Smooth scheduling and billing experience
- Staff described as reliable, patient, and caring
The Bad
- No pricing details available; must contact directly
AI-generated from reviews and community data.
Home Instead Home Care is a home care agency serving Pinehurst, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include 24-Hour Staff, Medication Management and Grocery Shopping and Errands. Families rate it 4.8 out of 5 across 28 reviews.
About Home Instead Home Care
Home Instead Home Care is an in-home care provider serving Pinehurst, North Carolina, offering home health and hospice services. The organization places caregivers in clients' homes to support with daily activities, meal preparation, and personal care needs.
Families consistently highlight the quality and continuity of caregiving relationships. Multiple reviewers noted that caregivers stayed with clients for years and became trusted members of their household. Parents appreciated the organization's attention to individual needs and reliable communication with family members. One aspect families valued was the vetting process: Home Instead reportedly takes care in matching clients with caregivers who are both capable and reliable, and one family wrote, "The staff there takes the process of finding the right caregiver for each client seriously."
Reviewers described staff as patient, understanding, and willing to adapt to changing needs. The scheduling and billing processes were noted as smooth, and families emphasized feeling secure knowing their loved ones received consistent, compassionate care when family could not be present.
Home Instead Home Care holds a 4.8 out of 5 star rating based on 28 Google reviews.
Types of Care at Home Instead Home Care
At-Home Care
Amenities
Community Amenities
- 24-Hour Staff
- Medication Management
Activities
- Grocery Shopping and Errands
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Help Me ChooseReviews of Home Instead Home Care
4.8overall · 28 ratings combined
4.8★ on Google (28)
Karen Harrison
Jun 2025
Home Instead has been providing excellent care for our parents for the past 6 years. As there is no family living in the Pinehurst area, we have heavily relied on the wonderful caregivers and management team of Home Instead. The organization has paid close attention to the individual needs to each of our parents and have always maintained an open line of communication with the family members, as well as with our parents. Home Instead as been an invaluable resource and has provided a peace of mind to family members living so far away. Thank you!
Joyce Vollmer
Jan 2025
Home Instead was a great help to our aging mom after she hurt her back. They were able to schedule someone to help her with meals and daily activities, and give us peace of mind that her needs were met when we couldn’t be there. Their staff was always caring, understanding, and patient, and they were willing to do whatever she needed to be safe and comfortable. They even went above and beyond what we expected to take great care of her. We are very appreciative and would highly recommend their services.
Laura Siegmund
Mar 2024
I am posting on behalf of my father and his wife who used the Home Instead services for about 5 years. Their caretaker literally became like family and did a wonderful job meeting all of their needs while she was at their home. I would highly recommend the services of Home Instead, we always had a great experience with the care, the scheduling and the billing process while we used their services. My dad used them in Dunn and when he moved to another city I wish I could have continued to use their services but it was too far away.
Rita Hodges
Jan 2023
My stepmother (79) was in need of help with daily routine at home and Home Instead provided just what she needed. The staff there takes the process of finding the right caregiver for each client seriously. Her caregiver has been reliable and trustworthy and even became a friend. a great match! I appreciated how well they vetted their employees too, ensuring the most reliable and capable people. Highly recommend.
Frequently Asked Questions
What types of care does Home Instead Home Care offer?
Home Instead Home Care offers At-Home Care.
Where is Home Instead Home Care located?
Home Instead Home Care is located at 293 Olmsted Blvd Suite 11-1 in Pinehurst, North Carolina.
What do families say about Home Instead Home Care?
Home Instead Home Care in Pinehurst is a home health and hospice agency that families praise for consistent, personalized caregiver matches over multiple years. Reviewers highlight strong communication, reliable scheduling, and a caring staff that treats clients like family, with no notable complaints raised.
How can families visit Home Instead Home Care?
Submit the Request Information form on this page to connect with Home Instead Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Home Instead Home Care? Claim this listing to update photos, pricing, and details. It's free.
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