1 / 5CMS Care Compare
Reviews for this Life Plan Community are sharply mixed: most reviewers describe serious lapses in basic care, staffing, and communication during rehab or skilled nursing stays, while at least one reviewer praised a pleasant, clean, and attentive rehab experience. The low overall Google rating (3.3 from 49 reviews) reflects this split, with safety and neglect concerns raised more often than not.
AI-generated from reviews and community data.
St. Joseph of the Pines is a senior living community in Pinehurst, North Carolina offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Fitness Center. Families rate it 3.3 out of 5 across 49 reviews.
Saint Joseph of the Pines Health Center is a Life Plan Community offering independent living, assisted living, skilled nursing, and short-term rehabilitation in Southern Pines, North Carolina. Founded in 1948, the community provides a continuum of care for senior adults with amenity-rich residential options and healthcare services.
The community offers three levels of residential care. Independent living features over thirty floorplans ranging from 300 square foot studios to 2400 square foot homes, with two residence options: Pine Knoll, offering historic elegance surrounded by lush greenery, and Belle Meade, a gated resort-style community. Assisted living is provided through The Coventry and Pine Meadows, which support older adults needing help with activities of daily living while offering social engagement and activities. The Caritas Memory Care wing, located within The Coventry, serves seniors progressing through Alzheimer's and dementia. A rehabilitation program offers physical, occupational, and speech therapy in the Therapy Village for those needing short-term recovery and mobility support.
Amenities on the campus include an indoor saltwater pool, spa, and fitness room; outdoor putting green, pickleball courts, and wellness trails; a hair salon, library, and chapel. Residents enjoy generous dining options both on and off property, with fees including local transportation to medical appointments, maintenance, groundskeeping, security, utilities, landline phone, and extended basic cable. The community is located in Southern Pines, known as a golfer's paradise, with optional membership available at nine local golf courses.
Pet-friendly residences are available for residents wishing to relocate with their pets. The community serves Moore County through a Mobile Rural Health Clinic and welcomes volunteers and donors to support initiatives for those in need.
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Help Me Choose3.3overall · 49 ratings combined
3.3★ on Google (49)
June Mcc
Jul 2026
A friend of mine was just there for a few days. Did not recieve the care she needed. Had a serious issue and they did not want to call 911. I went with her daughter to get her stuff, there was no one around. Anyone could have walked in and done harm. I would not choose this place for a loved one.
dscott
May 2026
St. Joseph, patron of the old and dying, is weeping. Dad went here for rehab, they sent him home with a raging UTI that will require 7 days of IV antibiotics. He was so weak we had to call 911 because he couldn't get out of his chair without skilled assistance. So he’s back in the hospital. They didn't shower him for 7 days despite my asking daily. A hood-eyed kid with a goatee every day told me: "Sorry, we're short-staffed." I told him we weren't paying the short-staffed rate. A surly nurse's aide had to be shamed into examining and cleaning a wound on my dad's buttocks. Everyone seemed of questionable competence — but there was no question they didn't care what happened to my dad. Saturday night it all hit the fan. Dad was talking crazy, seemed infected. The nurse said nothing was wrong — based on asking him one question. I requested blood work and a urinalysis. Much dialogue ensued about how "we don't have to do that because we’re not a hospital.” When I insisted, his NURSE actually said: "Maybe we could find someone who’s on tonight who could draw blood, but none of us has done that in a long time, four or five years, probably more. But we can’t get results till Monday anyway because no one knows where to take it in the hospital." Nightmare. No one to appeal to. Still no one. Calls and emails to Teresa, supposedly head of care, unreturned. Ditto for Charles the social worker, who gave the impression he cared. As always, individuals who care make all the difference. A compassionate day-nurse named Charles showered my dad when the aides wouldn't. And Heather — an angel — stepped in Saturday night, stayed two hours past her shift, this wasn’t even her floor, cleaned my dad up, drew the blood and urine samples, and gave him an antibiotic injection. Both treated him with dignity. God bless you both for your kindness. To the rest: I pray to God that no one ever treats you or anyone you love the way you treated my dad.
Judy Halstead
May 2026
I have been aSJP 5 weeks for rehab and I could not have asked for better care. Everyone was pleasant & worked hard.They had time to answer questions and explain what they were doing. Also the place was clean although it does need repairs which they are working on. Over all a very pleasant experience.
spankysunshine
Apr 2026
Never let a loved one stay here. My auntie is in there, not getting the help she needs to go home! They can’t even bill insurance correctly so now we’re in this BS triangle. Maybe if billing would properly file a claim this wouldn’t be an issue.
Crystal Nalley
Oct 2025
This facility should be shut down and the management team should all be fired. The state was called on them several times and they somehow were cleared for the neglect that goes on here. My mother was care for by a family member that worked there but when she wasn't there the other CNAs and Nurses neglected her. We had to constantly check on her. Thank God she is out of there and I mean Never will she go there again for rehab.
4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity B of L: potential for minimal harm, patternCorrected Aug 8, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 2, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 2, 2024
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 2, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 18, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
St. Joseph of the Pines offers Independent Living and Skilled Nursing / Long Term Care.
St. Joseph of the Pines is located at 103 Gossman Road in Pinehurst, North Carolina.
Reviews for this Life Plan Community are sharply mixed: most reviewers describe serious lapses in basic care, staffing, and communication during rehab or skilled nursing stays, while at least one reviewer praised a pleasant, clean, and attentive rehab experience. The low overall Google rating (3.3 from 49 reviews) reflects this split, with safety and neglect concerns raised more often than not.
St. Joseph of the Pines had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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