Amy Fishburn
Mar 2024
A smaller community with a caring staff.
Monterey Village Senior Living
3901 Peterson Rd3.8(17 ratings)· Lawrence average: 3.6
Part of Americare Senior Living · 66 communities · 4.3★ average
1 / 6Quick Facts
- Building layout
- Entire facility on one level
- Staffing concern
- Reviewers report insufficient staff for higher-need residents
- Management stability
- Reviewers cite high staff and administrative turnover
What Families Think
Reviews for Monterey Village are sharply divided: many families praise the caring staff, activities director, and clean single-level building, while others report serious concerns about understaffing, administrative turnover, and management competence. It appears to work well for residents who are relatively independent, with some reviewers cautioning that those needing more hands-on care may find staffing thin.
The Good
- Staff described as kind, caring, and responsive
- Activities director praised by name for engagement
- Clean, bright, single-level building layout
- Families note quick call returns from staff
- Positive feedback on food and dining experience
The Bad
- Multiple reviewers report chronic understaffing among nurses, cooks, and cleaners
- Several reviewers cite high administrative turnover and poor management
- One reviewer described the community as unsafe for residents needing more care
- One report of a serious cleanliness/oversight lapse (feces found in a resident room)
AI-generated from reviews and community data.
Monterey Village Senior Living is a senior living community in Lawrence, Kansas offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 17 reviews.
About Monterey Village Senior Living
Monterey Village Senior Living is an assisted living, independent living, and skilled nursing facility located in Lawrence, Kansas. The community serves residents across multiple care levels and maintains a 3.8-star rating across 17 family reviews.
Families consistently praise the facility's cleanliness, food quality, and activities programming. The activities director receives particular recognition for organizing outings, holiday celebrations, and social events that engage residents. Many families highlight the warmth and responsiveness of direct care staff and nursing teams. One family noted that their father "never had any issues with the care he received" after experiencing four senior living communities. Staff members are frequently mentioned by name, suggesting meaningful relationships develop between residents and caregivers.
However, reviews reveal a significant divide in family experiences. Several families report serious concerns about administrative leadership, including poor communication, organizational problems, and insufficient staffing levels, particularly concerning for residents who require hands-on assistance. One family noted staffing is "way too understaffed to be a safe place for people who need extra care." Another family expressed concerns about cleanliness and infection control. These operational challenges appear concentrated in management and administrative functions rather than direct care staff interactions.
Families considering this community should recognize it may work well for relatively independent residents or those with strong family oversight, but should carefully assess current staffing and management practices before placing loved ones with significant care needs.
Types of Care at Monterey Village Senior Living
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Monterey Village Senior Living
3.8overall · 17 ratings combined
3.8★ on Google (17)
Mary Zorn
Aug 2023
Recently had to move my aunt to Monterey Village and the management and staff couldn't have been more competent, professional and compassionate. It's very stressful to make sure that your loved one is taken care of and are in capable, caring hands. If you are looking for senior living, this is a great option. Special shout out to Britte, Anita, Sharon and Paula. Thank you for all of your support.
Debbie M
May 2023
My family and I have loved our experience with Monterrey Village for our mother! It’s a beautiful and lovely place, super clean dining area, easy for our mom to access, awesome and kind nurses, administrators and staff who have been phenomenal. The activities director, Ty, has been so amazing to our mom too with so many fun activities, holiday parties, lots of smiles, they take rides places, play bingo, do puzzles and crossword puzzles, and have regular meals! The residents have been like family to our mom too! We are so grateful for this wonderful home for our mom where we feel welcome too!
Paula Wenger
Apr 2023
We can not say enough great things about Monterey Village. We moved our Mom in about 10 days ago and were expecting it to be a difficult transition for her. Everyone has been so nice and inclusive and caring. She is so happy here! I know we are still in the "honeymoon" phase of this, but I just think it's the absolute best place she could be right now. She loves the meals and has made many new friends already. Thanks to everyone there for all that you do!
Peetu PuppyDog
Aug 2022
There just aren't enought people working here. From the nurses to cooks to cleaners, it's just way too understaffed to be a safe place for people who need extra care. They are unable to accomodate anyone who isn't able bodied, so if your loved one can care for themself, they will be ok, otherwise, find somewhere else or keep them home.
Frequently Asked Questions
What types of care does Monterey Village Senior Living offer?
Monterey Village Senior Living offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Where is Monterey Village Senior Living located?
Monterey Village Senior Living is located at 3901 Peterson Rd in Lawrence, Kansas.
What do families say about Monterey Village Senior Living?
Reviews for Monterey Village are sharply divided: many families praise the caring staff, activities director, and clean single-level building, while others report serious concerns about understaffing, administrative turnover, and management competence. It appears to work well for residents who are relatively independent, with some reviewers cautioning that those needing more hands-on care may find staffing thin.
How can families visit Monterey Village Senior Living?
Submit the Request Information form on this page to connect with Monterey Village Senior Living and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Monterey Village Senior Living? Claim this listing to update photos, pricing, and details. It's free.
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