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Mission Home Health and Hospice of Idaho Falls

3242 S Woodruff Ave Ste B

4.5(22 ratings)· Idaho Falls average: 4.7

Mission Home Health and Hospice of Idaho Falls, photo 11 / 3

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2011
Post-hospice support
Check-ins continued six months after death
Therapy services included
In-home physical and occupational therapy provided
Communication style
Weekly text updates on patient status

What Families Think

Families consistently praise Mission Home Health and Hospice of Idaho Falls for compassionate, responsive care, whether for long-term home health support or end-of-life hospice services. Reviewers highlight strong communication, skilled therapy staff, and follow-up support that continues even after a loved one has passed.

The Good

  • Highly compassionate and attentive staff
  • Responsive communication, including regular updates
  • Strong hospice care during end-of-life stages
  • Effective physical and occupational therapy
  • Emotional support continues after patient's passing

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Mission Home Health and Hospice of Idaho Falls is a home health agency serving Idaho Falls, Idaho offering Home Health. Families rate it 4.5 out of 5 across 22 reviews.

About Mission Home Health and Hospice of Idaho Falls

Mission Home Health and Hospice of Idaho Falls provides home health and hospice services in Idaho Falls, Idaho. The organization serves patients and families seeking care in their own homes, with a focus on end-of-life comfort and ongoing health support.

Families consistently describe the staff as deeply compassionate and responsive. Caregivers highlight how nurses, social workers, and office staff go beyond typical job duties, one family noted that staff "go absolutely above and beyond what their job requires." For hospice families, the organization's attentiveness extends well past the patient's passing; one family reported receiving calls and counseling offers six months after their loss. Weekly health updates, regular social worker visits, and genuine personal connection with patients are recurring themes in reviews.

The team is described as professional, courteous, and quick to respond to family needs. Families appreciate feeling heard and supported during vulnerable moments, with one noting that "our every need was taken care of." Staff members are recognized by name for their genuine care and easy communication.

Mission Home Health and Hospice of Idaho Falls holds a 4.5 out of 5 Google rating based on 22 reviews, with the vast majority at five stars.

Types of Care at Mission Home Health and Hospice of Idaho Falls

Home Health

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Reviews of Mission Home Health and Hospice of Idaho Falls

4.5overall · 22 ratings combined

4.5★ on Google (22)

Bridger Carpenter

May 2026

via Google

Cruz has been super easy to work with and his responsiveness is next level, and he genuinely cares.

Marie Creager

Oct 2025

via Google

Mission was so very good to our family while our mother was on hospice. They were courteous, helpful, professional, caring, quick to respond and very thoughtful. Our every need was taken care of! I highly recommend them. Thank you for making our mother’s last days as comfortable as they could be.

Renn or Carol Christensen

May 2024

via Google

Caring staff from Hands of Hope took great care of my dad the past 2 years. They monitored his health and texted me weekly about his current situation. The social worker visited regularly and enjoyed looking at dad's photos and hearing his stories.

M Rigby

Jul 2017

via Google

Hands of Hope was such a blessing in the end of our loved one's life. They are so knowledgeable, kind, compassionate and dedicated. I am so thankful we chose them for our hospice company. We ended up with hospice care for only 2 days and I've been shocked at the amount of follow up and care after the passing. It's been 6 months and they still call, check in and offer counseling if needed. There is no better hospice company anywhere! They are terrific for both hospice and home health!

Stephanie Silva

Dec 2015

via Google

I absolutely love this home health agency. Everyone here is amazing!! As a sole caregiver to my mother who has Multiple Sclerosis, the nurses, social worker, owner, office manager and staff here make my job much easier. If it was not for them I don't know what I'd do. They go absolutely above and beyond what their job requires. Everyone here is very professional, compassionate, courteously, respectful and prompt!! I have never had to worry with them. They always make sure my mother is well cared for and has everything she needs. They have also taken care of my 90 year old father in law after a bad fall. This agency was so amazing taking care of him that he is 100% back to where he was before his fall. The physical therapy and occupational therapy were absolutely amazing with him!! I am so thankful to everyone here. I would highly recommend Hands of Hope Home Health and Hospice to anyone in need of care. This is the place to go to!!!!

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Medicare Quality of Care

Mission Home Health and Hospice of Idaho Falls is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency78%US 79%
  • Rated their overall care 9 or 10 out of 1084%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety71%US 82%

75 completed patient surveys, 29% response rate.

Hospital outcomes

  • Discharged to the community88%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations81%US 61%

Service area

Mission Home Health and Hospice of Idaho Falls reports serving 34 ZIP codes, including Idaho Falls, Pocatello, American Falls, Ashton, Basalt, Blackfoot, Firth, Franklin, Grace, Hamer and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 137120. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Mission Home Health and Hospice of Idaho Falls offer?

Mission Home Health and Hospice of Idaho Falls offers Home Health.

Where is Mission Home Health and Hospice of Idaho Falls located?

Mission Home Health and Hospice of Idaho Falls is located at 3242 S Woodruff Ave Ste B in Idaho Falls, Idaho.

What do families say about Mission Home Health and Hospice of Idaho Falls?

Families consistently praise Mission Home Health and Hospice of Idaho Falls for compassionate, responsive care, whether for long-term home health support or end-of-life hospice services. Reviewers highlight strong communication, skilled therapy staff, and follow-up support that continues even after a loved one has passed.

Does Medicare cover care from Mission Home Health and Hospice of Idaho Falls?

Yes. Mission Home Health and Hospice of Idaho Falls is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Mission Home Health and Hospice of Idaho Falls?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Mission Home Health and Hospice of Idaho Falls?

Submit the Request Information form on this page to connect with Mission Home Health and Hospice of Idaho Falls and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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