Lili
Jul 2025
They run the staff short so they're overworked, overwhelmed, and exhausted three aids for over 40 residents on one side while the other has two for 11, the food is disgusting, they get dietary orders wrong, it's gone down hill.
Miller's at Oak Pointe
411 N Wolf Rd3.4(7 ratings)
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1 / 3Quick Facts
- Total units
- 82
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 82
- Inspections
- View history (6 citations)
- Care continuum
- Offers short-term rehabilitation alongside long-term care
- Staffing ratio reported
- One reviewer cited 3 aides for 40+ residents
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Miller's at Oak Pointe are decidedly mixed, with most reporting serious concerns about staffing levels, food quality, and medication follow-through, while at least one family praises the caring attitude of staff. Multiple reviewers describe being short-staffed and slow response times, and one report describes a severe medical emergency tied to care lapses.
What reviewers praise
- One family praises staff's caring, patient approach
- Offers a full continuum of care on one campus
- Includes short-term rehabilitation services
What reviewers flag
- Multiple reports of being severely understaffed
- Multiple complaints about cold, poor-quality food
- Repeated failures to follow dietary orders
- One report describes delayed emergency response and medication errors
AI-generated from reviews and community data.
Miller's at Oak Pointe is a senior living community in Columbia City, Indiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 7 reviews.
About Miller's at Oak Pointe
Miller's at Oak Pointe is a senior living community in Columbia City, Indiana, offering assisted living and short-term rehabilitation services. Formerly known as Parkview Oaks, the facility is licensed for 82 Medicare-certified beds and provides a full continuum of care on its campus.
The community features 2-bedroom, 1-bedroom, and studio apartments for assisted living residents. Its long-term care services support residents across different levels of need and care requirements.
Miller's at Oak Pointe works with numerous organizations in the community to enrich the lives of its residents through various programs and partnerships.
Types of Care at Miller's at Oak Pointe
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities
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Help Me ChooseReviews of Miller's at Oak Pointe
3.4overall · 7 ratings combined
3.4★ on Google (7)
Patricia Earl
Apr 2025
Worst food ever they don't follow orders for dietary instructions,food is cold and disgusting,and when you put your light on it takes forever for them to come and see what you need, what if something was really wrong
GREGGORY HOCKEMEYER
Dec 2019
I have visited my mother and other friends at this facility several times a week for the past several years. The professional staff is caring and does its best to manage the challenges presented by folks suffering from various afflictions.
Catrina Aistrop
Oct 2018
If i could give this place 0 stars i would. They almost killed my dad. Wouldnt follow dr orders on meds. Shut his door at night so they couldnt hear him yell if he needed help. After 2 weeks he needed a ambulance he was showing signs of a stroke and the nurse was finishing her paper work before she called 911. Force fed him till he threw up. He is now being admitted to the hospital with sepsis and who knows what else as we are still waiting for tests. I will never allow another loved one to go here. Never.
Government Inspection History
4 inspection visits in the last three years, 6 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Dec 22, 2025Fire Safety StandardHealth Standard3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 20, 2026
Jul 16, 2025Health Complaint1 citation
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 30, 2025
Nov 14, 2024Fire Safety StandardHealth Standard2 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2024
Jan 17, 2024Fire Safety StandardHealth StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Miller's at Oak Pointe offer?
Miller's at Oak Pointe offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Miller's at Oak Pointe located?
Miller's at Oak Pointe is located at 411 N Wolf Rd in Columbia City, Indiana.
What do families say about Miller's at Oak Pointe?
Miller's at Oak Pointe carries a 3.4 out of 5 rating from 7 Google reviews. Reviews for Miller's at Oak Pointe are decidedly mixed, with most reporting serious concerns about staffing levels, food quality, and medication follow-through, while at least one family praises the caring attitude of staff. Multiple reviewers describe being short-staffed and slow response times, and one report describes a severe medical emergency tied to care lapses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Miller's at Oak Pointe do on recent health and safety inspections?
Miller's at Oak Pointe had 4 government inspection visits in the last three years, with 6 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Miller's at Oak Pointe?
Submit the Request Information form on this page, or contact Miller's at Oak Pointe directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Miller's at Oak Pointe? Claim this listing to update photos, pricing, and details. It's free.
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