Lili
Jul 2025
They run the staff short so they're overworked, overwhelmed, and exhausted three aids for over 40 residents on one side while the other has two for 11, the food is disgusting, they get dietary orders wrong, it's gone down hill.
1 / 3Quick Facts
- Total units
- 82
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 82
- Care continuum
- Offers short-term rehabilitation alongside long-term care
- Staffing ratio reported
- One reviewer cited 3 aides for 40+ residents
CMS Care Compare
What Families Think
Reviews for Miller's at Oak Pointe are decidedly mixed, with most reporting serious concerns about staffing levels, food quality, and medication follow-through, while at least one family praises the caring attitude of staff. Multiple reviewers describe being short-staffed and slow response times, and one report describes a severe medical emergency tied to care lapses.
The Good
- One family praises staff's caring, patient approach
- Offers a full continuum of care on one campus
- Includes short-term rehabilitation services
The Bad
- Multiple reports of being severely understaffed
- Multiple complaints about cold, poor-quality food
- Repeated failures to follow dietary orders
- One report describes delayed emergency response and medication errors
AI-generated from reviews and community data.
Miller's at Oak Pointe is a senior living community in Columbia City, Indiana offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 7 reviews.
About Miller's at Oak Pointe
Miller's at Oak Pointe is a senior living community in Columbia City, Indiana, offering assisted living and short-term rehabilitation services. Formerly known as Parkview Oaks, the facility is licensed for 82 Medicare-certified beds and provides a full continuum of care on its campus.
The community features 2-bedroom, 1-bedroom, and studio apartments for assisted living residents. Its long-term care services support residents across different levels of need and care requirements.
Miller's at Oak Pointe works with numerous organizations in the community to enrich the lives of its residents through various programs and partnerships.
Types of Care at Miller's at Oak Pointe
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Miller's at Oak Pointe
3.4overall · 7 ratings combined
3.4★ on Google (7)
Patricia Earl
Apr 2025
Worst food ever they don't follow orders for dietary instructions,food is cold and disgusting,and when you put your light on it takes forever for them to come and see what you need, what if something was really wrong
GREGGORY HOCKEMEYER
Dec 2019
I have visited my mother and other friends at this facility several times a week for the past several years. The professional staff is caring and does its best to manage the challenges presented by folks suffering from various afflictions.
Catrina Aistrop
Oct 2018
If i could give this place 0 stars i would. They almost killed my dad. Wouldnt follow dr orders on meds. Shut his door at night so they couldnt hear him yell if he needed help. After 2 weeks he needed a ambulance he was showing signs of a stroke and the nurse was finishing her paper work before she called 911. Force fed him till he threw up. He is now being admitted to the hospital with sepsis and who knows what else as we are still waiting for tests. I will never allow another loved one to go here. Never.
Frequently Asked Questions
What types of care does Miller's at Oak Pointe offer?
Miller's at Oak Pointe offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Miller's at Oak Pointe located?
Miller's at Oak Pointe is located at 411 N Wolf Rd in Columbia City, Indiana.
What do families say about Miller's at Oak Pointe?
Reviews for Miller's at Oak Pointe are decidedly mixed, with most reporting serious concerns about staffing levels, food quality, and medication follow-through, while at least one family praises the caring attitude of staff. Multiple reviewers describe being short-staffed and slow response times, and one report describes a severe medical emergency tied to care lapses.
How can families visit Miller's at Oak Pointe?
Submit the Request Information form on this page to connect with Miller's at Oak Pointe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Miller's at Oak Pointe? Claim this listing to update photos, pricing, and details. It's free.
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