MyLivingChoice

Mill Creek Manor

1902 Ora Drive

1.4(10 ratings)· Statesville average: 4.7

Mill Creek Manor, photo 1

Quick Facts

Total units
80
Licensed capacity
80 residents

California CDSS

What Families Think

Reviews for Mill Creek Manor are overwhelmingly negative, with families describing repeated difficulty reaching staff by phone, unanswered calls, and troubling experiences around a resident's death and missing belongings. Multiple reviewers also allege financial mismanagement, including withheld funds and unclear accounting for a resident's checks. The community holds a 1.4 out of 5 rating from 10 Google reviews.

The Bad

  • Multiple reports of staff not answering phones or hanging up on family
  • One report family was not told how a resident died
  • One report of missing or swapped resident clothing and belongings
  • One report of withheld or misused resident funds

AI-generated from reviews and community data.

Mill Creek Manor is a senior living community in Statesville, North Carolina offering Assisted Living. Families rate it 1.4 out of 5 across 10 reviews.

About Mill Creek Manor

Mill Creek Manor is an assisted living community in Statesville, North Carolina. The community is licensed for up to 80 residents.

Families rate Mill Creek Manor 1.4 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Mill Creek Manor

Assisted Living

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Reviews of Mill Creek Manor

1.4overall · 10 ratings combined

1.4★ on Google (10)

Myah Wilderotter

Feb 2026

via Google

THEY WONT TELL ME HOW MY FATHER DIED IN THEIR CARE !!!!!!!!!!!!!!!!!!!!! THEY WONT PICK UP THE PHONE !!! They didn’t even contact me THEY CONTACTED A FUNERAL HOME TO CONTACT ME !!!!!!!!!!!!! DO NOT SEND LOVED ONES THERE. MY FATHER WAS ONLY THERE FOR 3 WEEKS.

Viola Harris

Apr 2025

via Google

My nephew is there they won't answer phone when they do that act like ur love one is not there giving his name over and over put u on hold like they forgot about you. Won't get his haircut buy him clothes they take them give him dead people clothes and say don't no where they are. No one cares about them so 😢 sad.

Michelle Canipe

Mar 2025

via Google

My sister was there they kept her checks for about 10 months when she finally got it and when she really relocated they only give her part of her money and then reported her missing when the social services was notified then they reported a missing said that they did not know where she went when they had transported her to another place but after that they still got her text that were back that was supposed to go to the new place so Social Security is investigating them now they have embezzled money and been changed owners and names several times because of this I don't know how they're still operating

Brittney Robbins

Aug 2024

via Google

Calling this place just to reach family member. No one picks up the phone at all. This right here is bad business. It doesn't make sense that the phone just ring over and over at the place. I need to talk to someone or a head person that is in charge of the place.

Carla Allred

Sep 2023

via Google

I would not ever recommend this place for your love ones. My brother just moved into this facility and today was his birthday. I was so excited to call and wish him a happy birthday. Normally when you call a place of business they answer saying the companies name as well as their name. Today Sept.7th 2023 at 6:20PM a female staff member answered the phone with a “hello” only, I asked if I could speak to my brother and gave his name. She said “who is this”? I said I’m his sister and gave my name. She placed me on hold to only hang up on me. I called again only for the same female staff saying “hello”. I asked if this was Mill Creek Manor and she said yes it is. I asked if I could speak to my brother and again she asked who I was. I repeated myself once again I’m his sister calling to wish him a happy birthday. She placed me on hold for a really long time only to pick up and say I can’t speak to him because of his behavior. I reminded her that this was his home not prison and that his right to speak to family can not be taken away from him and I asked again what was her name. She hung up on me and family is not able to get through. We are reaching out to our attorney on matters but we also want the public to know this is not a place you would want to put your love one in. This has us so upset and worried for his safety- we are calling police to do a well check on our brother now to make sure he is safe.

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Frequently Asked Questions

What types of care does Mill Creek Manor offer?

Mill Creek Manor offers Assisted Living.

Where is Mill Creek Manor located?

Mill Creek Manor is located at 1902 Ora Drive in Statesville, North Carolina.

What do families say about Mill Creek Manor?

Reviews for Mill Creek Manor are overwhelmingly negative, with families describing repeated difficulty reaching staff by phone, unanswered calls, and troubling experiences around a resident's death and missing belongings. Multiple reviewers also allege financial mismanagement, including withheld funds and unclear accounting for a resident's checks. The community holds a 1.4 out of 5 rating from 10 Google reviews.

How can families visit Mill Creek Manor?

Submit the Request Information form on this page to connect with Mill Creek Manor and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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