MyLivingChoice

Mid-South Care Services

5050 Poplar Ave Suite 2415

4.2(29 ratings)· Memphis average: 4.1

Mid-South Care Services — photo 11 / 3

Quick Facts

24-hour care
Round-the-clock in-home supervision available
Residential option
Family-style adult care homes with dedicated providers
Skilled nursing
Licensed nurses handle wound care and medication administration
Facility staffing
Also supplies CNAs and RNs to medical facilities
Respite care
Available for events like weddings and graduations

What Families Think

Families describe Mid-South Care Services as a Memphis-area home care agency offering in-home personal care, skilled nursing, respite services, and family-style adult care homes. Most reviewers praise long-term caregiver relationships and responsive scheduling and billing, though one detailed account raised serious concerns about staff reliability and communication.

The Good

  • Multiple reviewers kept the same caregiver for years
  • Described as professional, responsive, and supportive
  • Scheduling and billing described as precise
  • One family called it the best of three agencies tried

The Bad

  • One report of inconsistent, unqualified caregivers sent weekly
  • One report of a missed shift with no backup coverage plan
  • One report of caregivers frequently distracted on phones

AI-generated from reviews and community data.

Mid-South Care Services is a senior living community in Memphis, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 4.2 out of 5 across 29 reviews.

About Mid-South Care Services

Mid-South Care Services provides in-home care, residential care, and healthcare staffing services throughout the Memphis, Tennessee area and the greater West Tennessee region. The company serves seniors and adults with physical, intellectual, and developmental disabilities, offering both in-home care and full-time residential care in family home settings.

In-home care services include personal care assistance with bathing, grooming, dressing, and mobility support; companionship and social engagement; meal preparation and light housekeeping; medication reminders; and specialized dementia and Alzheimer's care. The company also offers skilled nursing care with licensed nurses managing wound care, medication administration, and vital sign monitoring. Twenty-four-hour home care is available for clients requiring round-the-clock supervision and support.

Respite care services provide temporary relief for family caregivers through flexible hourly, daily, weekend, and overnight options. Specialized dementia respite care combines expert dementia support with caregiver relief, using techniques like gentle redirection and sensory stimulation to manage behaviors associated with memory loss. Respite care can also be arranged for family events such as weddings and graduations.

Mid-South Care Services operates a Family Model Program providing adult care homes in welcoming, family-like settings within the Memphis community. Residents are paired with dedicated providers offering twenty-four-hour support and individualized care plans, with a focus on promoting independence and integration into the household. Each home is staffed with skilled caregivers who assist with daily activities and social engagement.

The company also provides healthcare staffing services to medical facilities throughout Memphis, supplying certified nursing assistants and registered nurses for temporary, permanent, and temp-to-hire positions. Staffing solutions include coverage for staff absences, vacations, short-term projects, and seasonal fluctuations in patient volume.

Types of Care at Mid-South Care Services

Home Health and HospiceSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Mid-South Care Services

4.2overall · 29 ratings combined

4.2★ on Google (29)

Roshell

Apr 2026

via Google

Very disappointing experience with this home health agency. There was a constant lack of reliability, professionalism, and communication. Despite clearly expressing my concerns to management multiple times, nothing improved. Caregivers were often inexperienced, frequently on their phones, and there was little consistency from week to week. I was repeatedly sent different staff, many of whom did not seem qualified for the level of care needed. The most concerning issue was their failure to properly cover shifts. While I was out of town and relying on them for care, a scheduled caregiver called out and I was told there was no backup plan. A staff member even stated it was the family’s responsibility to have backup coverage, which is unacceptable for a service they are being paid to provide. I DO NOT recommend this company to at all!

Lisa Murphy

Mar 2026

via Google

Mid-South Care Services is the third company we've used for in-home care for our mother. They have been the best by far! Very glad we found them!

Stephen Montoya

Feb 2026

via Google

I used Mid-South for my mother in law’s care. A few things to add here. My mother in law was in her 80’s when we engaged Mid-South. She wanted to have someone that not only helped her with her basic needs, she also wanted someone that she could have conversations with. Mid-South for people that were a bit older to help care for her. Knowing that not everyone will mesh, they offered to send folks out until she felt like it was the right fit. After a while, we had to put her into a nursing home and the caretaker would come by on her own time to visit with her. That is the type of service that makes working with Mid-South worthwhile. The scheduling folks were wonderful and billing was precise. I highly recommend using Mid-South.

James Thomas

Feb 2026

via Google

I have been a client of Mid-South Care Services for over 5 years and have had the same caregiver the entire time, which says so much about this company. My caregiver is wonderful—reliable, caring, and truly goes above and beyond. Mid-South Care Services has been consistently professional, responsive, and supportive. I’m very grateful for the quality of care and highly recommend them.

Gwen Holloway

Nov 2025

via Google

Kudos to Mid South Senior Care, for their excellent service in Home Health Care provided for my brother. I have received services from many agencies within my area and has had many caregivers but none has risen to the professional, compassionate, sympathetic and empathetic services rendered by my brother’s current caregiver- Ms. Sharon C., who is an employee for Mid-South Senior Care. She is a very dedicated person and takes her assignment very personal. She truly enhances the quality of life for my brother, and provides uplifting support for the family. Based on my experiences with other agencies and caregivers, Mid-South Senior Care and Ms. Sharon C. are “SECOND TO NONE”. I would definitely recommend this Agency to anyone. Thanks for the SUSTAINED SUPERIOR service!

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Frequently Asked Questions

What types of care does Mid-South Care Services offer?

Mid-South Care Services offers Skilled Nursing / Long Term Care.

Where is Mid-South Care Services located?

Mid-South Care Services is located at 5050 Poplar Ave Suite 2415 in Memphis, Tennessee.

What do families say about Mid-South Care Services?

Families describe Mid-South Care Services as a Memphis-area home care agency offering in-home personal care, skilled nursing, respite services, and family-style adult care homes. Most reviewers praise long-term caregiver relationships and responsive scheduling and billing, though one detailed account raised serious concerns about staff reliability and communication.

How can families visit Mid-South Care Services?

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Nearby Communities

Other senior living options within 25 miles of Memphis.