JustMe
Nov 2024
I wouldn't send my deceased dog here.
1 / 5CMS Care Compare
AHC Bright Glade is a skilled nursing and rehabilitation community in Memphis that draws sharply mixed feedback. Several reviewers praise clean facilities and compassionate aide care, while many others report serious communication breakdowns, understaffing, and disappointing rehab outcomes.
AI-generated from reviews and community data.
AHC Bright Glade is a senior living community in Memphis, Tennessee offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 2.7 out of 5 across 20 reviews.
At AHC Bright Glade, we focus on helping patients live their best life possible. Our team-based approach makes it possible for us to provide each patient with a comprehensive care experience. Our facility offers options for patients in need of rehabilitation after an injury or a place to live for people who need more long-term care.
• 13 private rooms
• Recently updated therapy room
• Recently renovated dining room
• Medical director is a wound care specialist
• 2015 AHCA Bronze Award Recipient
• 2016 Customer Service Award, Physical Therapy
If you or a loved one is interested in choosing our facility for your healthcare needs, we encourage you to schedule a tour and see what our facility has to offer firsthand.
About Us
Senior Care is the Heart of our Business
American Health Communities (AHC) is a network of skilled nursing and rehabilitation facilities in Tennessee and Northern Alabama. As part of the American Health Partners' family of companies, our patient-centered care teams focus on helping individuals enjoy the highest quality of life possible.
Our communities feature state-of-the-art rehabilitation centers and spacious, comfortable living spaces. For nearly three decades, people have trusted us to provide excellent post-acute care and long-term care that's closer to home.
We work hard to create a sense of community for our patients and residents. Do our top-notch dining facilities offer tasty meals planned by dietary professionals to meet individuals' dietary needs.
Local facilities also sponsor activities to keep residents engaged in exercise, music, crafts, worship, and more. Extensive visiting hours make it easy for family and loved ones to drop in and say hello.
Skilled Nursing & Rehabilitation
Our rehabilitation program caters to those who have recently undergone surgery, suffered an injury, or need post-acute care after a medical emergency, such as a stroke or heart attack. Many of our communities offer both inpatient and outpatient rehabilitation and therapy.
Long-Term Residential Care
Around-the-clock nursing staff provides high-quality, compassionate care to residents who can no longer be cared for at home. Long-term care residents receive assistance with basic life functions such as getting out of bed, dressing, bathing, eating, and managing medications.
Careers
Let's Make a Difference Together
American Health Communities are committed to providing compassionate, high-quality care to every individual we serve.
We are seeking employees who will be focused on enhancing the well-being of patients and residents. If you are passionate about providing outstanding care and service that consistently exceeds expectations, we'd like to hear from you.
Within our network of 29 communities, we have a variety of career opportunities for nurses, nursing assistants, food service workers, housekeepers administrative support, and more. Our leadership team fosters work-life balance by offering flexible schedules, as well as shifts that fit a variety of lifestyles.
AHC Benefits at a Glance
• Competitive salaries
• Generous paid time-off program that accrues from hiring date
• Company-paid life insurance
• Affordable medical insurance
• Dental and vision insurance options
• Optional short- and long-term disability plans
• Employee Assistance Plan (EAP)
• 401K retirement accounts
• Flexible spending accounts (FSAs) and health savings accounts (HSAs)
• CEU reimbursement opportunities and online training programs for advancement
• TelaDoc 24/7/365 access to doctors
• NurseLine to answer medical questions
• Cellphone discounts from AT&T and Verizon
American Health Communities is an affiliate of American Health Partners, Inc. and does not discriminate in any aspect of employment, (hiring, training, compensation, benefits, transfers, promotions, discipline, and termination) because of race, color, religion, sex, age, national origin, or other classification protected by law. Nor do we discriminate against anyone because they are a disabled veteran or because of physical or mental disability in regard to any position for which the employee or applicant for employment is qualified in accordance with the law.
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Help Me Choose2.4overall · 24 ratings combined
2.7★ on Google (20) · 1★ on Yelp (4) · Yelp page ↗
JustMe
Nov 2024
I wouldn't send my deceased dog here.
Cheri Holcomb
Nov 2024
How disappointing! I was on the chat and from there guided to call the facility this morning after saying I’ve left two messages and never had a return call. The young lady that finally answered Letesa who identified herself as management was less than friendly. It’s so sad that that’s the first impression that your facility gives. I desperately need to move my brother from an AHC facility in Savannah to the Memphis area to be closer so that we can give and get him better care. I was hopeful because this was an AHC affiliate. I used Bright Glade many years ago for an aunt. I’m not sure I even want to keep the appointment that’s been made for Monday. It was so uncomfortable and awkward to challenge her attitude, the world is so difficult to get good care for our senior adults so sad
Tamikia Winters
Aug 2024
One of the best nursing homes in Memphis
Michael Bins
Jul 2024
Very good service at this facility
Marvin Brown
Jul 2024
Very disappointed at the communication between the staff and my family we have scheduled several meetings with the social worker. None of the meetings were held. No reason or notice of it being canceled serious lack of communication. Very unprofessional.
5 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 5, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 22, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 22, 2025
Provide enough food/fluids to maintain a resident's health.
Severity G of L: actual harm, isolatedCorrected Feb 22, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2023
Have simulated fire drills held at unexpected times.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Post nurse staffing information every day.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 30, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
AHC Bright Glade offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
AHC Bright Glade is located at 5070 Sanderlin Ave in Memphis, Tennessee.
AHC Bright Glade is a skilled nursing and rehabilitation community in Memphis that draws sharply mixed feedback. Several reviewers praise clean facilities and compassionate aide care, while many others report serious communication breakdowns, understaffing, and disappointing rehab outcomes.
AHC Bright Glade had 5 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with AHC Bright Glade and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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