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MetroCare of Springfield

51-59 Taylor Street, 2nd Floor

4.8(117 ratings)· Springfield average: 4.2

MetroCare of Springfield

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 2021

MetroCare of Springfield is a home health agency serving Springfield, Massachusetts offering Home Health. Families rate it 4.8 out of 5 across 117 reviews.

About MetroCare of Springfield

MetroCare of Springfield is a Medicare-certified home health agency serving Springfield, MA and has been Medicare certified since 2021. Services offered in the home include skilled nursing and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at MetroCare of Springfield 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at MetroCare of Springfield

Home Health

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Reviews of MetroCare of Springfield

4.8overall · 117 ratings combined

4.8★ on Google (117)

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to MetroCare of Springfield, never sold or shared.

Medicare Quality of Care

MetroCare of Springfield is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Home health aide

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around84%US 83%
  • Patients got better at getting in and out of bed77%US 83%
  • Patients got better at bathing80%US 86%
  • Patients' breathing improved89%US 85%
  • Patients got better at taking medications correctly79%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations57%US 61%

Service area

MetroCare of Springfield reports serving 28 ZIP codes, including Springfield, Chicopee, Agawam, Amherst, East Longmeadow, Easthampton, Feeding Hills, Greenfield, Holyoke, Indian Orchard and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227753. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does MetroCare of Springfield offer?

MetroCare of Springfield offers Home Health.

Where is MetroCare of Springfield located?

MetroCare of Springfield is located at 51-59 Taylor Street, 2nd Floor in Springfield, Massachusetts.

Does Medicare cover care from MetroCare of Springfield?

Yes. MetroCare of Springfield is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use MetroCare of Springfield?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit MetroCare of Springfield?

Submit the Request Information form on this page to connect with MetroCare of Springfield and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at MetroCare of Springfield? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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